‘Culture’ Articles at Everyday People

Totality

I don’t know if you’ve heard or not, but the solar eclipse is on Monday, 4/8/24. People around us are geeked !! At my workplace, we’re almost in the path of totality. My hometown is in the path of totality, and there are events planned all day for the 4+ minutes of darkness.

One of my team did a great job setting up a display at the corporate office of Sun Chips, Oreos (like the moon covering the sun), Mini Moon Pies, and Eclipse glasses for people to wear on Monday. I went off book because I wanted to get a pair of tie-dye glasses to wear and commemorate this celestial event.

I think there are lessons we can learn from the eclipse. I’m not talking about “embracing the energy” or that some unexpected spiritual occurrence will take place. The things I’m talking about are around work.

First, it’s quite refreshing to see people rally around a common event !! When people do this, have you noticed that grousing and complaining disappear? Instead, people exude joy, curiosity, and collaboration. It seems natural and people show little resistance.

What if that was the norm in our company culture? How could we take the steps needed where people rallied around the work they did and the people they worked with? What would our days look like if we didn’t focus on weaknesses and what isn’t being “done”? We could foster and develop an environment where people looked forward to getting together. They valued the different perspectives and approaches of their peers. Is it possible ??

The answer is YES !! What’s missing is no one acts as a conductor to bring this to life. This is an incredible opportunity for forward-thinking HR pros to be those conductors. This type of constructive and inviting culture should become our norm and not be as rare as the appearance of a solar eclipse.

What do you say? Are you willing to shift what you do to move your culture in this positive direction? I think we ALL should do our best to make this happen.

Secondly, the moment everyone is anticipating is when the moon completely covers the sun. It’s estimated that hundreds of thousands are flocking to try and be in the path of totality. We want to see it first hand. We want to see the sun blocked out from the sky even for a few moments.

We could also provide moments of coverage for others at work. As HR pros, we need to be present, available, and attentive to all of our employees. ALL of them. Instead of letting people get hung out to be criticized or ridiculed, we should provide cover. This rarely happens and instead, we end up picking up the pieces of interactions that went awry. Aren’t you tired of being called on only as an afterthought? When the majority of your HR job is reactionary in nature, you get burned out.

We can see lessons in the world around us that can be applied in the work we do. In fact, those learnings are often far more effective than trying to glean items from webinars, conferences and textbooks. Tomorrow, don your eclipse glasses and look up to enjoy this celestial marvel. Then take the steps to provide cover for your people and improve your culture going forward. Enjoy the eclipse !!

It’s That Time Again . . .

The sun is out and shining magnificently. Blue skies are dotted with wispy clouds moving quickly because it’s so windy. I check my Weather App and the temperature is a chilly 41 degrees (5 degrees Celsius for the global reader). I am wearing three layers – a tie-dye shirt (of course), a hooded sweatshirt, and a windbreaker in the hope of keeping warm. I slip on my yard crocs, get some gloves, and finish my prep by rolling out the yard machine just aching to fulfill its purpose.

I add gas to the tank, check the oil, and make sure the deck is set at the correct height. Before I pull the tow rope to start the mower, I make sure to have my Raycon earbuds securely in place and my Apple watch set on Outdoor Walk for exercise. I choose an episode of a Dateline podcast, hit start on the show, tap my watch, and pull the cord. The mower jumps to life waiting to tackle the vast sea of green ahead.

It’s that time again . . . the season of lawn mowing has begun !!

Our lawn is a feature of our home that I enjoy. Yes, it takes constant work and attention, but I love being outside working on it. I’m still a bit old-fashioned because I have a self-propelled push mower. Now that I’ve passed over into my sixth decade on this planet, I don’t have the same level of energy I did when I made the first cut in 1991. I used to be able to cut the whole yard in 1 and 1/2 hours without a break. In fact, I’d mow the yard and then spend several more hours with landscaping tasks beckoning me.

When I mow now, I take two to three breaks and stretch things out. I still enjoy it and don’t mind slowing down a bit. Being outside gives me a chance to break from the pace of life and enjoy the sites and sounds of nature. It is refreshing and rejuvenating.

As I walk back and forth row after row, I have a chance to let my mind wander and consider how this weekly chore relates to work and HR. You may find that odd, but I think you can tie all we do in life back to the work we get the opportunity to do. Lawn mowing is a lot like how work should be.

First of all, the grass looks better after you make a fresh cut. Ignoring the grass just means that it will grow wildly and look unkempt. If we look at trimming the things that employees don’t need or aren’t necessary, it would give them a chance to grow. The key is getting their work and relationships in shape so they can then stretch and grow through their performance.

Secondly, lawns deserve and need our attention. This is true of our people as well. Employees deserve our attention. They don’t have to report to work or do a good job. They choose to and we lose sight of that. Instead of being grateful for people showing up to perform, we focus on those who drain our souls. It’s not what we should do. The entire lawn gets mowed and EVERY one of your employees should get your time, focus, and attention.

Finally, taking care of your lawn gives you contentment and a feeling of accomplishment. The same can be said of our employees. It is okay to care for others !! Honestly, if you’re not someone who cares, you shouldn’t be in a role responsible for people. I’m not kidding. The workplace is more rich and meaningful when it is filled with people who are passionate and care for each other.

The mowing season here starts in March and goes until November. That’s a long time, but it’s worth every pass of the mower. The lawn responds and flourishes. If you do the things noted, your employees will too !!

I Just Need a Stick !!

Life is complicated. We don’t want it to be but it is. If we had our way, we’d eliminate all of the challenges and obstacles we could. Wouldn’t that be wonderful?

One of the areas of our lives that compounds this feeling of endless complications is work. Ironically, the place where we spend the most time during our waking hours is layered, convoluted, and nearly impossible to navigate. An additional impediment is people. Seriously. We are all carrying our own bundle of complexity. If you do the math and try to calculate just how intertwined work is, you’d need to use the following formula.

Take the number of people working in a department + the number of responsibilities they have + the distractions we all experience that keep us from our jobs + the infinite number of interruptions and unknowns and finally add the factor of everyone having different priorities. That comes out to one “normal” day.

It’s no wonder people feel frustrated and stuck. Honestly, it’s also fairly astonishing we get anything done. Thankfully, people have learned how to find a path that works most of the time and we’re good with that. In the midst of all of the activity occurring around us and the activity we’re trying to do, work happens (sort of). There’s another factor that aggravates this situation and all of the great people doing their best to perform. Instead of simplifying the work we have on our plate, we offer solutions which only add and add and add and . . .

I was having lunch this past week with a co-worker and we were talking about how we have people who are sinking in quicksand. Every time they try to address one situation it seems like ten more pop out of nowhere. It’s exponential and never-ending. We started our conversation like many that have happened before when we tried to assess what was happening when my co-worker just stopped. He paused, took a deep breath, and said the most astute thing I’ve heard in ages. “Steve, they just need a stick. They’re sinking and we keep coming up with multiple approaches and potential solutions when all they want is a stick to get them out of the quicksand.”

I sat there stunned. He was on point. It’s astonishing that the simple answers always seem to elude us. We’re as caught up in the many hairballs of work as anyone else. We should come up with the simple option, but we forget that simple is hard. So, here’s a way to offer a stick to our good folks who truly want to do good work.

S – Simplify. We don’t have to continually keep layering work. It takes more discipline to simplify work, but it is worth the time and effort. Strip away steps which pull people further into the weeds.

T – Talk to folks. You need to talk to your people about how they feel and where they feel stuck. Without assessing what they think they’re facing, you’re just going to come up with an approach that will be another burden to handle.

I – Intentionality. We often skirt around the edges of situations instead of being respectfully direct. We fool ourselves into thinking that people will arrive at conclusions if we just hint at what should be done. It has never worked. Be intentional to reach your people.

C- Change. At some point we need to get out of the cul-de-sac of coming up with the next best thing because someone will say, “Well, what if . . .” Change is a constant. Figure out when you’re close enough and then step into the change needed.

K – Keep at it. Work is a continuum and as soon as you get someone unstuck, there is sure to be someone else who has found their pit of quicksand. This is somewhat daunting, but being diligent and agile works against the trap of being stagnant.

This week take a look around and see who’s sinking. When you find them, fight the urge to create the next best system and procedure. Pause. Breathe. Then offer them a stick !!

Check on Your Icicles !!

I have lived in Ohio for the majority of my life. I love that in this part of the Midwest, I get to experience all four seasons of the year. Each season has its pluses and minuses. I have to admit that I do love a good snow !! This past Friday afternoon a legit snowstorm took over for several hours. It was part of my commute home and I was able to get back and enjoy the flakes floating down from the sky. When it was over, we had 3 inches covering everything in a smooth white blanket.

I am one of the odd people who regularly yearns for more snow. I think it paints a beautiful landscape of Winter. I knew the picturesque scenery would be short-lived because Spring is doing its best to arrive and start the second season of the year. As the snow began its inevitable melt, the conditions were just right for icicles to form. I LOVE icicles !! They are a wonderful creation but they don’t always appear after every snow. So, when they occur I make sure to cherish them.

Icicles are fascinating because they form while melting. They cling precipitously off the edge of something or other. There is no rhyme or reason to how long or short they’ll be. Also, some just seem to build and build until they become a massively thick structure reaching down as far as they possibly can. As rarely as icicles form in our area during the winter, their time is limited as well. As the outside temperature rises, the icicle begins the end of its “life” by slowly dripping from its tip. You hope for it to melt completely, but more often than not, the icicle detaches from its edge and it rapidly freefalls to shatter on the ground below. As I’m writing this blog, there is a barrage of icicles falling and smashing on the back patio.

It’s a shame that they don’t stay around longer than they do. I understand that everything has its time and life cycle. However, they are so magnificent and make such a visual impact that it’s brighter when they’re around.

As I take a look at these dangling masterpieces, it makes me think of people. You’ll hear the term “well-being” being used more regularly these days in the workplace. Unfortunately, it took a global pandemic for organizations to realize the well-being of our people has ALWAYS been something that deserved our focus and attention. Now, hang with me here (pun intended). I think many of our employees act just like icicles on a daily basis.

You don’t see them before they appear magically from the crowd. It’s just like icicles that emerge from the “crowd” of a fresh snowfall. Once they show up and are visible, you see them as the talented and unique people they’ve always been. What you don’t notice is they may be hanging on a ledge and you don’t even realize they are. On the outside, they glisten and are on display while also melting on the inside at the same time.

Most likely, our great people will detach and fall as well before they reach out. That shouldn’t happen. We should be in a position to not only enjoy them for all they bring to the company, but we should make sure they’re more anchored all the time so they don’t fall. Making sure we are intentional in knowing our people all. the. time. needs to be our baseline as HR pros. They should never be oversights that get in the way of our work.

People are looking for someone who will be there for them all the time and not just in times of crisis. Taking note of a person’s well-being is a full-time endeavor. The more we embrace this, the healthier people will be. Let’s turn the tide and take care of our icicles. Value them every day and give them the awe and attention they deserve. Then you’re sure to have them with you year-round.

The Future Workplace

This past week I had the incredible opportunity to speak to an auditorium filled with college students. I’ve become accustomed to speaking, but this time I was a bit anxious. You see, I’m almost 40 years older than all of the young students in the room. I wasn’t quite sure I’d connect with them. I was hopeful but it wasn’t a sure thing. Even though I’ve been speaking for several years in a variety of venues, I still have that tinge of uncertainty which I welcome. I never want to take it for granted or be so self-assured that I overlook the reason I speak – the audience.

The topic was fascinating because I was tagged to speak about the Future Workplace !! (Cue space music in the background.) I wanted to see where the mindset was of the students so I asked them using Slido.

(Quick aside – If you’ve never used Slido as a presenter, I highly recommend it because it allows full participation from the group you’re in front of anonymously. Check it out !!)

The kids pulled out their phones, clicked on the QR code, and started typing. I chose a WordCloud for them to populate. There were nearly two hundred responses and the top answers were: Money, Work-Life Balance and Flexibility. So, the newest folks who will be entering the workplace would like to get paid and not work all the time !! I agree that is a need even today.

Once I knew where they stood, I turned the tables on what they expected. Instead of lecturing to them about my decades of vast experience, I talked about topics to look for and expect in the workplace. The tone was more about encouraging them to be intentional and create the workplace of the future themselves. I didn’t want them to be subject to what others define for them. My generation did that and I felt that the majority of my career was filled with traditional boxes following a top/down approach.

The workplace of the future is going to be people-centric and people-first. Since the auditorium was filled with people, I shared that they had the foundation already sitting in front of them. We talked about culture, behavior, contribution, adding value, and more. The message I wanted to make sure stuck with them was this – Embrace all that they are as people and all that they’ll bring to the workplace from their vantage point. Also, I emphasized to NEVER let people from other generations put them down or degrade who they are or how they approach work.

I closed by encouraging them to connect with current businesspeople to establish mentors to be resources for them. Yes, I also told them they should network, but I wanted them to know that networking is a business skill and not a job-seeking skill. I kept with my style of having my accompanying office table filled with toys and even got some laughs despite our age difference.

At the end of the presentation, I was touched by how many students stayed to chat. Several of them said, “I didn’t know what to expect when I came tonight. I thought it might be dull and boring, but it was fun.” My favorite comment was, “I had a picture in my head of what an executive from a company looks like and sounds like. I was floored to see you dressed in a colorful shirt, fun shoes, and jeans. You were down-to-earth and authentic. You changed my perspective on what C-Suite people could be.”

It was reassuring and ironic at the same time. My nervous assumption about our significant age differences was unwarranted. We connected because of the common fact – we’re all humans. I think we should continue to focus on the human factor of the workplace now and into the future. The “things” like AI, HR Tech, new processes, and systems will always be evolving into something new. We’ll never fully be ahead of the curve and any predictions will have some things right and others will be missed.

I’m sure people will be speaking far more about the “things” of work instead of the humans. That’s a shame because the workplace of the future will include people. People frame the culture. People design the strategy. People make work come to life through the systems and processes.

I encourage all of us to embrace those who will make up the future workplace. It will be exciting to see what they do and what is invented next. Believing in them now and lifting them up is how WE can impact the future. We don’t have to keep focusing on the How and What is coming. We will be successful now and into the future for years to come if we focus on the Who !!

I’m geeked about the future. I can’t wait to see what all of those students will do. I hope you are geeked as well !!

Simple is Hard

This past week, I was fortunate to return to the speaking circuit for the first time in 2024. Whenever I get to speak to a group of my HR peers, my bucket is instantly filled. I never take it for granted. As soon as the obligatory speaker introduction ends, I can hit the first slide, and time seems to disappear.

I can feel the energy of the room ramp up when I introduce a few of the concepts I wanted to cover during my time. You see, I believe in and have practiced a stripped-down version of HR throughout my career. When I began practicing several decades ago, it wasn’t even called Human Resources it was Personnel. What was interesting was the old name of the field was a more accurate description of how most of the work was done. It was impersonal distant and heavily process-driven.

People are probably reading this and screaming that little has changed. That may be true in pockets or in companies that don’t value HR. I hate to hear that. I can’t tell you how many times people have come up to me after presentations sharing that they are faced with roles that still value the Personnel approach. Interestingly enough, there is this constant push to rename and rebrand the profession yet again. Instead of focusing on doing good work with people, we’re worried about what we’re called as an industry. I really am not concerned with what HR is or isn’t called as long as we try something that works.

Great HR is best when it is simplified. When we strip back the layers of the muck that have been built in over the years we make true progress. We thought our purpose had been to continue to build system upon system, process upon process, and policy upon policy. The more we wrote and implemented, we assured ourselves that our work and relationships with people would go smoothly. We have tricked ourselves into believing that we can have the perfect model with a set number of prescriptive steps to refer to for any situation we face.

There are still speakers, books, blogs, and podcasts that propose this ineffective and archaic belief system. Isn’t it ironic that if we only needed one true system then there wouldn’t be the need for any others? Have you stepped back to consider that?

Simplifying HR is needed because people are complicated. Each individual on this planet is unique. They can’t be, and shouldn’t be, crammed into a box of any sort in order to comply and conform. But, as Martin Scorcese so aptly stated, “Simple is hard.” You think it would be just the opposite. However, creating more and more and more layers of do’s and don’ts (mainly don’ts if we were honest) is easy. Having the discipline to keep things simple and not allow the layer building to occur takes considerably more effort.

The key to understanding here though is this – Keeping HR simple allows you and your employees to thrive. You have to trust me that you unleash more of the inherent talent people want to bring to work if you focus on allowing them to perform. How that looks where you work is up to you.

This is the baseline message of almost every talk I give. I’m out to deconstruct the past in order to build up the profession. Pulling the layers back and eliminating them reveals amazing people who have been there all the time. We just haven’t seen them because we’ve been lulled to sleep doing work building matrixes.

This week find one thing to strip back. Just one. The next week find two to three more and so on. Have faith and know that simplified HR can work for you. Taking these steps will be far more impactful than building the next great initiative. Enable the people you have working at your company to perform. You’ll find when you do this, they will.

Put Your Spin On It !!

I love those painting places where you can go and have someone teach you to paint a picture. Everyone in the class starts with the same blank canvas. The instructor stands in the front of the room and shows you what a finished product could look like.

Instructions are given and everyone hears the same things. However, once a brush dips in the paint and is applied to the canvas, something happens. Not one person does it like another person. Not one. Why is that? They all heard the same instruction and they all viewed the same picture. Wouldn’t it make sense that you’d see a room full of identical pictures? Logically, it would but creativity isn’t logical.

That doesn’t dissuade anyone from taking the class. In fact, everyone loves taking a peek at everyone else’s canvas to see how they interpreted the painting. They are unique – just like each person. There wasn’t any hope of any two canvases turning out to be alike.

(These are two of my interpretations . . .)

Now, compare this to the workplace. I was talking virtually with a friend from the UK and we were lamenting the ongoing insistence of companies copying other companies. We call it “best practices.” There are countless speakers and consultants who encourage you to adopt best practices in order to be more successful. They have good intentions, but best practices don’t work. And, if we’re honest, they’re behind.

We shouldn’t be mimics trying to recreate the culture, procedures, or approaches of other companies. Can we learn from them? Absolutely. Have they accomplished impressive things? You bet. Do you work for exactly the same company with the exact make-up of employees and have the same resources they do? No. No, you do not. Since that is our reality, why do we think we can recreate how those companies do work?

I’d like to propose a different approach with two components for you to consider. The first is this – Know that your workplace is your own blank canvas. You can see the painting someone else did before you on an easel. Start painting what YOU see. Whatever the outcome is be good with it. It’s your creation. You learned from the best practices that are exhibited on the easel and you added your own touch.

At my workplace, we call this LaRosaifying something. We look externally to see how others do things well because you can learn from good work. Taking pieces from these practices and molding them to fit how we do work with our talented people is very successful. We won’t ever be (insert name of well-known company here) and we don’t want to be.

Secondly, create the “next practice” instead of trying to replicate the work of others. You are creative !! You may not think so, or you may not think you have time in your full day to be creative, but that’s just not true. Every good idea had to start somewhere. Why not from where you work? The best practices we’ve been talking about were created somewhere by someone else. Why can’t your idea be something that inspires others?

We sell ourselves short far too often. We are consumed with production and results which keep our heads down. We don’t see the paint, brushes, and canvas just waiting to be used. If we’d be willing to pause, breathe, and lift our heads up from the day-to-day, we’d see countless canvases waiting for us to add our creations to them.

This week stop the mimicry, pick up your brush, and start painting. Put your spin on the good work you do. You’ll be surprised by the masterpiece that is just waiting to be completed.

The Art of Giving

This is a time of year when people feel the urge to give to others. I love that this is the case !! I know that the holidays aren’t only about gift-giving. Trust me. At the same time, I appreciate any time people pause to think of others. If the holidays provide an environment for people to be more selfless and less focused on themselves, then I’m in.

I enjoy shopping for my wife because I am so grateful for her and it’s fun to get her something that matters from her wish list. She has traditionally taken care of our kids and does an amazing job. She is always equitable in who gets what and is also thoughtful. Our kids (adults) are older now, so there is less quantity and far more meaningful quality. In fact, my kids have adopted the practice of only getting me gifts that make me weepy. It’s a fairly low threshold, but it’s something I cherish.

At work, we traditionally do food drives, coat drives and pick a charity to support families with felt needs. We give our employees an opportunity to chip in, but there isn’t an expectation of mandatory participation. Inevitably, the giving is overflowing, and the amount of donations is humbling and overwhelming. You hear a general hum of positivity fill the hallways more this time of year and there is less grousing about the challenges of work.

Our exec group has had a practice of giving each other gifts which started years ago. We spend so much time together throughout each year and it’s a cool way to let your co-workers know they’re on your heart. A few people give the same things annually and it’s fun knowing these treats are coming. This past week, however, I was taken aback by two gifts I received.

Quick explanation . . .

I am a GIANT fan of all things Ted Lasso. I love the show and feel it may be the best HR show ever made without directly being about HR. In the show, Ted makes biscuits for his boss every day. So, to get a package of Ted Lasso sayings, a towel with the recipe for the biscuits, AND actual biscuits to try was so wonderful !! (NOTE: The biscuits are sooooooooo delicious. I would recommend you make some yourself. I plan to !!)

The other gift was a print filled with a montage of items from my hometown of Ada, Ohio. If you know me at all, you know that being from Ada means the world to me. I spent the most formative years of school there, and it will always be a place I will be connected to throughout my life.

I wanted you to have more of an explanation of these gifts because they reflect the art of what giving can do. Giving causes us to pause and think of others on purpose. It stops the pattern people have of primarily thinking about themselves and their needs first and foremost. Giving also shows your heart and opens you to be more vulnerable and open with people.

The art of giving should be a pattern of our lives year-round. We are all surrounded by people who have needs. Most need to be given the gift of time and acknowledgment. You can let them know they matter in who they are and what they contribute. Others may want the gift of attention. A time when they receive your entire focus without distraction. No phones, laptops, or screens. You are “there” when they are there.

You will also come across those who may be facing challenges, trials, or periods of a larger need. See how you can step in. You may have resources yourself or you can connect them with others who can lend a hand.

It’s imperative we all learn, and embrace the art of giving. Imagine how our workplaces, our neighborhoods, and the world would look if we did !!

The Sun Still Rises

This Thanksgiving my wife, mother, and I visited my brother Mark in Knoxville, Tennessee. My sister-in-law Kathi’s parents also joined in as well as my three nephews and their families. It was a joy to be able to hang out together for a few days.

My brother and I have always been close. We are both tall, have a boisterous laugh, and we love being together. I cherished it when we lived closer to each other because we would make time to see one another. The moment we embraced this past week, it instantly melted the distance and miles away. It was just a few minutes before we started cracking up with laughter.

My brother has been very successful personally and professionally. I’ve always been proud of all he’s accomplished. As many similarities as we have, there is one difference that stands out. I’ve lived in the same house with my immediate family since 1991. My brother has not. His jobs have taken him all over the Midwest and the South. Most recently, he left the confines of suburbia to move to the country and land on a sprawling 10-acre plot.

It’s a wonderful piece of land that has boundaries of trees around three sides. You can wander for hours and hours in the woods and get lost in your thoughts. He and Kathi were intentional in clearing the land to have an unobstructed view of the Great Smoky Mountains in the distance. It’s truly breathtaking. One of the daily highlights of this view is how the sunrise occurs.

I made sure to wake up early every day to go out to the back porch to enjoy a hot cup of coffee, read my Bible, and practice my German. The additional benefit was that I was greeted by the sun rising magnificently over the mountains. The light first started by changing the hue of the sky. Brilliant colors shot across the horizon, and it’s as if a switch was then flipped on as the sun broke over the mountains in the distance.

I took pictures each morning so I could capture what I saw, and refer to them after I left. I wanted the reminder because I think we need to remember the sun still rises every day.

Too often, we are consumed with every possible distraction that frames our basic day. We get buried by so many things we forget to look up. We miss the awe of what a sunrise brings. How would your day go if the first thing you did was have your breath taken away? I think it would be drastically better !!

We also have an opportunity to be a sunrise for others. If they missed the light breaking over the horizon, then we could provide that spark that breaks through any darkness or despair threatening to swallow them. We can’t afford to forget the daily sunrise. We just can’t.

This week pause before rushing out the door or heading to your laptop. You have the time. You truly do. Start the day looking up toward the horizon. Take a deep breath and start your day with awe. It’s worth the time to remember the sun still rises.

Just Turn It On !!

This month I quietly celebrated a career milestone by passing my 17th anniversary with the same company. I’m grateful beyond words that they took a chance on me so long ago. During my time there, I have been able to grow personally and professionally more than I could ever have imagined.

It started in a very interesting manner though . . .

During their selection process, a peer of mine, who was interviewing for the HR role herself, reached out to me. She told me there was a role she thought I’d be a great fit for. I didn’t know she was being considered. She didn’t tell me. I sent the company resumes of other HR pros I knew and then asked if I could be considered as well. The gentleman who turned out to be my future boss told me, “We were hoping you’d apply.”

My first interview was in a booth in a pizzeria. Kevin asked me how I felt about being in the restaurants and I replied, “Do I even need to go to my desk ??” Evidently, it was the right answer. I came back for a round of second interviews at the corporate office. As I was taken from office to office to meet the various executives, I noticed something. Lava lamps. Many of the offices had them and I started to get giddy.

If you know me at all, I have a handful of quirks. One of them is lava lamps. I have had at least one for over the past 30 years. I dig them and they give me peace because of their simplicity. To see them dotting the offices of people I hoped would be co-workers was a great sign. It was curious though that they were darkened and not doing what they were created for.

I was hired and I brought my ancient, yet reliable, lava lamp with purple goo with me on my first day. Before I even completed the mandatory HR paperwork for new hires, I plugged it in and did something radical . . . I turned it on !!

As people came to visit me in my new place, they noticed the blobs of the lava lamp easily moving up and down. Most of them said, “Cool lamp !!” The ones who had lava lamps in their offices even commented and I shared, “You know, yours can do this too.”

You see, I think lava lamps are reflective of how we see people and what we could do to alter that. When we meet people, we truly don’t take much time to get to know them. The vast majority of our work relationships are kept at a surface level at best. From that shallow vantage point, we make massive judgments about people. Those judgments may not always turn out to be positive either. People aren’t swayed or discouraged by this. It seems that investing time in others is never as important as real “work.”

It’s a shame that we’ve expected this level of shallowness to be the norm of our company culture. If we would do one simple thing and just turn them on, I think we’d see the incredible light, talent, and life each person innately has. We’d see that time invested unlocks who they are as a human and allows them to express themselves through their performance.

I believe in this so much that I give a lava lamp away every time I get to speak at HR and business events. A simple gift to spread the light helps reframe people’s perspectives and how they view others. I “require” people to send me a picture of the lava lamp fully lit in their workplace to make sure they keep the light going. In fact, I just got a note from an HR peer who said she still thinks of me because she received a lava lamp from me 10 years ago !!

If you come to my office now, I have five lava lamps going at all times and another four at home. I don’t feel I could seriously have enough of them (but my wife may disagree.)

This week, stop looking at just the exterior of the people you work with. Know that they’re just waiting for someone to help them flip their switch. Help them do that and be the one who allows their brilliance to shine every day !!