My wife and I ventured this weekend to Indianapolis to visit our daughter. If you’ve been reading my blog for any time, you know we’ve had some adventures in working at her home. It’s only 105 years old !! You honestly wouldn’t know it with all of the sweat equity we’ve put in over the past 1 1/2 years. We enjoy helping her out and it’s fun to get your hands dirty as we continue to make her home come to life.
If you’ve ever watched those HGTV shows, anyone who ever buys a house makes changes. We all have different styles. Something that appealed to the previous homeowner may not fit the current owner. Melanie had been making style changes and repairs to get things updated and put her twist on things. What’s a bit intriguing is she is the 3rd most recent owner. The couple she purchased the home from did more living in the house with very little effort to keep things nice. She has been making alterations to the gentleman who owned the home before that.
He had done a good job. We met him last year and he explained that when he purchased her home it was falling apart. So he basically “flipped” it. One choice he made was contrary to how Melanie had grown up. I love landscaping !! One of the main reasons we purchased our home in 1991 was the lawn, trees, and landscaping. My kids have been working in the yard with me since they were very young. Some of our greatest experiences were spent in the yard and the beds getting them mulched and planting endless perennials.
Melanie’s beds at her home were covered in stone. The beds were either a thick layer of pea gravel or river rock. They didn’t look bad, but it’s not what she wanted. Well, in order to get the beds to where she could add topsoil and mulch, the rocks had to be removed. That may sound easy and on the surface, you’re fooled into thinking it will take just a few hours to remove the stones and prep the beds. It isn’t easy, and it didn’t take just a “few” hours.
My wife and I came to help take on the rock removal and two of her close friends volunteered to jump in as well. Once we started putting the rocks into wheelbarrows, we needed to decide where to place the stones. Did I mention that Indy is full of potholes? Not kidding. It’s a giant problem throughout their city. The alley that runs next to Mel’s house is fraught with them. If you tried to drive down the alley you are fearful your suspension is going to fail.
We saw an opportunity staring right at us. (Please note that our daughter tried to contact the community council and they said they’d look into it. Hmmm.)
So, we filled the potholes. Load after load. We moved hundreds of pounds of stones. Her neighbors came out and thanked her for looking out for them and taking action. It was a great feeling to be in a position to help them.
We started our day hoping to finish moving the stone out of both the front and back yard. You have to have goals !! We quickly realized getting the front yard done would be enough. Six hours later we went to a local brewery to enjoy a few adult beverages and talk about our day.
Once I had a chance to relax and not focus on my aching muscles and joints, I thought that we as HR pros could fill the potholes of those we work with. I’m not suggesting we fix people. I do, however, think we can give people our attention, focus, and effort. The number one need of people at work is to be acknowledged and recognized. Doing that helps mend the potholes they are all experiencing. You see, our time is just like the stones we moved. Giving people small doses of our time intentionally can repair any divots. It helps smooth out their day so they can perform.
This week, make the move and fill your HR wheelbarrow with your time, and then head into the alley. There are potholes waiting to be filled and you are just the right person to do that !!
I don’t know if you’ve heard or not, but the solar eclipse is on Monday, 4/8/24. People around us are geeked !! At my workplace, we’re almost in the path of totality. My hometown is in the path of totality, and there are events planned all day for the 4+ minutes of darkness.
One of my team did a great job setting up a display at the corporate office of Sun Chips, Oreos (like the moon covering the sun), Mini Moon Pies, and Eclipse glasses for people to wear on Monday. I went off book because I wanted to get a pair of tie-dye glasses to wear and commemorate this celestial event.
I think there are lessons we can learn from the eclipse. I’m not talking about “embracing the energy” or that some unexpected spiritual occurrence will take place. The things I’m talking about are around work.
First, it’s quite refreshing to see people rally around a common event !! When people do this, have you noticed that grousing and complaining disappear? Instead, people exude joy, curiosity, and collaboration. It seems natural and people show little resistance.
What if that was the norm in our company culture? How could we take the steps needed where people rallied around the work they did and the people they worked with? What would our days look like if we didn’t focus on weaknesses and what isn’t being “done”? We could foster and develop an environment where people looked forward to getting together. They valued the different perspectives and approaches of their peers. Is it possible ??
The answer is YES !! What’s missing is no one acts as a conductor to bring this to life. This is an incredible opportunity for forward-thinking HR pros to be those conductors. This type of constructive and inviting culture should become our norm and not be as rare as the appearance of a solar eclipse.
What do you say? Are you willing to shift what you do to move your culture in this positive direction? I think we ALL should do our best to make this happen.
Secondly, the moment everyone is anticipating is when the moon completely covers the sun. It’s estimated that hundreds of thousands are flocking to try and be in the path of totality. We want to see it first hand. We want to see the sun blocked out from the sky even for a few moments.
We could also provide moments of coverage for others at work. As HR pros, we need to be present, available, and attentive to all of our employees. ALL of them. Instead of letting people get hung out to be criticized or ridiculed, we should provide cover. This rarely happens and instead, we end up picking up the pieces of interactions that went awry. Aren’t you tired of being called on only as an afterthought? When the majority of your HR job is reactionary in nature, you get burned out.
We can see lessons in the world around us that can be applied in the work we do. In fact, those learnings are often far more effective than trying to glean items from webinars, conferences and textbooks. Tomorrow, don your eclipse glasses and look up to enjoy this celestial marvel. Then take the steps to provide cover for your people and improve your culture going forward. Enjoy the eclipse !!
The sun is out and shining magnificently. Blue skies are dotted with wispy clouds moving quickly because it’s so windy. I check my Weather App and the temperature is a chilly 41 degrees (5 degrees Celsius for the global reader). I am wearing three layers – a tie-dye shirt (of course), a hooded sweatshirt, and a windbreaker in the hope of keeping warm. I slip on my yard crocs, get some gloves, and finish my prep by rolling out the yard machine just aching to fulfill its purpose.
I add gas to the tank, check the oil, and make sure the deck is set at the correct height. Before I pull the tow rope to start the mower, I make sure to have my Raycon earbuds securely in place and my Apple watch set on Outdoor Walk for exercise. I choose an episode of a Dateline podcast, hit start on the show, tap my watch, and pull the cord. The mower jumps to life waiting to tackle the vast sea of green ahead.
It’s that time again . . . the season of lawn mowing has begun !!
Our lawn is a feature of our home that I enjoy. Yes, it takes constant work and attention, but I love being outside working on it. I’m still a bit old-fashioned because I have a self-propelled push mower. Now that I’ve passed over into my sixth decade on this planet, I don’t have the same level of energy I did when I made the first cut in 1991. I used to be able to cut the whole yard in 1 and 1/2 hours without a break. In fact, I’d mow the yard and then spend several more hours with landscaping tasks beckoning me.
When I mow now, I take two to three breaks and stretch things out. I still enjoy it and don’t mind slowing down a bit. Being outside gives me a chance to break from the pace of life and enjoy the sites and sounds of nature. It is refreshing and rejuvenating.
As I walk back and forth row after row, I have a chance to let my mind wander and consider how this weekly chore relates to work and HR. You may find that odd, but I think you can tie all we do in life back to the work we get the opportunity to do. Lawn mowing is a lot like how work should be.
First of all, the grass looks better after you make a fresh cut. Ignoring the grass just means that it will grow wildly and look unkempt. If we look at trimming the things that employees don’t need or aren’t necessary, it would give them a chance to grow. The key is getting their work and relationships in shape so they can then stretch and grow through their performance.
Secondly, lawns deserve and need our attention. This is true of our people as well. Employees deserve our attention. They don’t have to report to work or do a good job. They choose to and we lose sight of that. Instead of being grateful for people showing up to perform, we focus on those who drain our souls. It’s not what we should do. The entire lawn gets mowed and EVERY one of your employees should get your time, focus, and attention.
Finally, taking care of your lawn gives you contentment and a feeling of accomplishment. The same can be said of our employees. It is okay to care for others !! Honestly, if you’re not someone who cares, you shouldn’t be in a role responsible for people. I’m not kidding. The workplace is more rich and meaningful when it is filled with people who are passionate and care for each other.
The mowing season here starts in March and goes until November. That’s a long time, but it’s worth every pass of the mower. The lawn responds and flourishes. If you do the things noted, your employees will too !!
I have lived in Ohio for the majority of my life. I love that in this part of the Midwest, I get to experience all four seasons of the year. Each season has its pluses and minuses. I have to admit that I do love a good snow !! This past Friday afternoon a legit snowstorm took over for several hours. It was part of my commute home and I was able to get back and enjoy the flakes floating down from the sky. When it was over, we had 3 inches covering everything in a smooth white blanket.
I am one of the odd people who regularly yearns for more snow. I think it paints a beautiful landscape of Winter. I knew the picturesque scenery would be short-lived because Spring is doing its best to arrive and start the second season of the year. As the snow began its inevitable melt, the conditions were just right for icicles to form. I LOVE icicles !! They are a wonderful creation but they don’t always appear after every snow. So, when they occur I make sure to cherish them.
Icicles are fascinating because they form while melting. They cling precipitously off the edge of something or other. There is no rhyme or reason to how long or short they’ll be. Also, some just seem to build and build until they become a massively thick structure reaching down as far as they possibly can. As rarely as icicles form in our area during the winter, their time is limited as well. As the outside temperature rises, the icicle begins the end of its “life” by slowly dripping from its tip. You hope for it to melt completely, but more often than not, the icicle detaches from its edge and it rapidly freefalls to shatter on the ground below. As I’m writing this blog, there is a barrage of icicles falling and smashing on the back patio.
It’s a shame that they don’t stay around longer than they do. I understand that everything has its time and life cycle. However, they are so magnificent and make such a visual impact that it’s brighter when they’re around.
As I take a look at these dangling masterpieces, it makes me think of people. You’ll hear the term “well-being” being used more regularly these days in the workplace. Unfortunately, it took a global pandemic for organizations to realize the well-being of our people has ALWAYS been something that deserved our focus and attention. Now, hang with me here (pun intended). I think many of our employees act just like icicles on a daily basis.
You don’t see them before they appear magically from the crowd. It’s just like icicles that emerge from the “crowd” of a fresh snowfall. Once they show up and are visible, you see them as the talented and unique people they’ve always been. What you don’t notice is they may be hanging on a ledge and you don’t even realize they are. On the outside, they glisten and are on display while also melting on the inside at the same time.
Most likely, our great people will detach and fall as well before they reach out. That shouldn’t happen. We should be in a position to not only enjoy them for all they bring to the company, but we should make sure they’re more anchored all the time so they don’t fall. Making sure we are intentional in knowing our people all. the. time. needs to be our baseline as HR pros. They should never be oversights that get in the way of our work.
People are looking for someone who will be there for them all the time and not just in times of crisis. Taking note of a person’s well-being is a full-time endeavor. The more we embrace this, the healthier people will be. Let’s turn the tide and take care of our icicles. Value them every day and give them the awe and attention they deserve. Then you’re sure to have them with you year-round.
Throughout life, you are sure to encounter various challenges. We don’t desire that but you have to be realistic. Life wouldn’t be life without challenges. This past week, my wife and I started to face our most recent one.
I mention my wife often in my writing because I am so fortunate to have her in my life. As a couple, we balance each other. I tend to be outspoken, gregarious, eager to meet strangers, and someone who questions rules. She is stable, thoughtful, enjoys rules and structure, and warms up to people after meeting them a few times. There are other facets of our personalities that you could categorize as opposite – and that works for us.
She has always been supportive of my drive to be creative and always on the go just in case I can meet someone new. If I were someone who chose to spend their life with me, I’d wonder at times what I signed up for. On the other hand, she brings order and peace, which is incredibly attractive !! So, when she had knee replacement surgery last Wednesday, I had the opportunity to take care of her once again.
I say “again” because, in the past, she’s had extensive foot surgery, two shoulder surgeries, and now a knee. She’s decided to become bionic which is keeping her healthy and will give us more years to do life together. (One quick note, I read every blog I write to her before I publish it. She knows the topic and we aren’t breaking any HIPAA privacy rules.) Everything went smoothly and was successful. I was amazed that something so major is now an outpatient procedure !!
We came home and got her set up to start the road to recovery. I am there to assist her with actions she normally would do on her own. When I mentioned that Debbie was going to have surgery in my men’s group, I said, “I get to be her caregiver.” One of my friends corrected me. He said, “Be a care partner because you’re in this together.” That truly struck me.
Being a care partner is such a different perspective because it’s not one-sided and reminds you that more than one person is involved. This doesn’t lessen the challenge you both face, but it gives you more confidence that you can be a team to work through it together. It’s only been a few days into recuperation, but we’ve been taking the care partner approach and it’s made a huge difference.
While Debbie has been resting, I had time to contemplate. As a “partner,” you find yourself focused on others which runs contrary to what the world expects. We’re taught to be fiercely independent and stand on our own. However, I believe we are wired to be present and empathetic to others – always. This is true when you’re given the chance to care for a spouse, a partner, a parent, a child, a friend, a relative, and even a stranger.
You can be someone who chooses to care instead of being someone who chooses to avoid or deflect. We really don’t know what’s going on in the lives of the people we work with. Rarely do people take the time to be that open or vulnerable. I’m not calling for people to be more open, but I am encouraging you to be more mindful that EVERYONE you encounter has some form of “life” going on at every moment.
Acknowledging this will change your approach and lead you to be more caring and empathetic. In fact, it’s needed if you want to lead effectively. Self-centeredness only ends up tearing people apart. I’ve tried to be someone who models empathy and care at home, at work and everywhere I’ve been connected to other people. I was fortunate to see this modeled by my parents and extended family. It’s what I’ve known and what I hope to show and see in others.
This week look around to see where you can become a care partner. The opportunities are there. Step in, lend a hand, and see how those relationships grow and move forward !!
This month I quietly celebrated a career milestone by passing my 17th anniversary with the same company. I’m grateful beyond words that they took a chance on me so long ago. During my time there, I have been able to grow personally and professionally more than I could ever have imagined.
It started in a very interesting manner though . . .
During their selection process, a peer of mine, who was interviewing for the HR role herself, reached out to me. She told me there was a role she thought I’d be a great fit for. I didn’t know she was being considered. She didn’t tell me. I sent the company resumes of other HR pros I knew and then asked if I could be considered as well. The gentleman who turned out to be my future boss told me, “We were hoping you’d apply.”
My first interview was in a booth in a pizzeria. Kevin asked me how I felt about being in the restaurants and I replied, “Do I even need to go to my desk ??” Evidently, it was the right answer. I came back for a round of second interviews at the corporate office. As I was taken from office to office to meet the various executives, I noticed something. Lava lamps. Many of the offices had them and I started to get giddy.
If you know me at all, I have a handful of quirks. One of them is lava lamps. I have had at least one for over the past 30 years. I dig them and they give me peace because of their simplicity. To see them dotting the offices of people I hoped would be co-workers was a great sign. It was curious though that they were darkened and not doing what they were created for.
I was hired and I brought my ancient, yet reliable, lava lamp with purple goo with me on my first day. Before I even completed the mandatory HR paperwork for new hires, I plugged it in and did something radical . . . I turned it on !!
As people came to visit me in my new place, they noticed the blobs of the lava lamp easily moving up and down. Most of them said, “Cool lamp !!” The ones who had lava lamps in their offices even commented and I shared, “You know, yours can do this too.”
You see, I think lava lamps are reflective of how we see people and what we could do to alter that. When we meet people, we truly don’t take much time to get to know them. The vast majority of our work relationships are kept at a surface level at best. From that shallow vantage point, we make massive judgments about people. Those judgments may not always turn out to be positive either. People aren’t swayed or discouraged by this. It seems that investing time in others is never as important as real “work.”
It’s a shame that we’ve expected this level of shallowness to be the norm of our company culture. If we would do one simple thing and just turn them on, I think we’d see the incredible light, talent, and life each person innately has. We’d see that time invested unlocks who they are as a human and allows them to express themselves through their performance.
I believe in this so much that I give a lava lamp away every time I get to speak at HR and business events. A simple gift to spread the light helps reframe people’s perspectives and how they view others. I “require” people to send me a picture of the lava lamp fully lit in their workplace to make sure they keep the light going. In fact, I just got a note from an HR peer who said she still thinks of me because she received a lava lamp from me 10 years ago !!
If you come to my office now, I have five lava lamps going at all times and another four at home. I don’t feel I could seriously have enough of them (but my wife may disagree.)
This week, stop looking at just the exterior of the people you work with. Know that they’re just waiting for someone to help them flip their switch. Help them do that and be the one who allows their brilliance to shine every day !!
This weekend my wife and I celebrated our 34th wedding anniversary !! It’s an incredible blessing to have her in my life for all of these years and we look forward to many, many more. My wife has been willing to tag along with me throughout our time together because I have this insatiable need to surround myself with people. You need to understand that this stretches her past her comfort zone on a regular basis. However, she knows that it comes with being tethered to me.
Not only do I enjoy being around others, I like observing how they interact. You can catch snippets of conversations, and I wonder what the rest of their stories are. I am truly intrigued. It’s a genuine interest because I feel there are countless experiences that would be shared. You could learn so much more than you know about how people live, what they believe, how they view the world, and more.
Just this weekend, Debbie and I went to the wedding of a family friend, and the room was filled with a handful of people we knew. The majority of those attending though were strangers. It didn’t inhibit the celebration because the people were tied in some way to either the bride or the groom. While we were at the ceremony taking place in a beautiful center in an expansive park, the park’s grounds were teeming with students taking pictures for homecoming. Another family paraded by decked out in their best apparel for a quinceañera with everyone smiling.
After the ceremony, people milled around for a happy hour and snacks. Dinner followed and the room filled with the noise and clatter of a myriad of conversations happening everywhere. Our table was no different. As I was engaged with the familiar friends in our assigned seats, I tried to capture what was happening around me. I wondered what was being shared.
You see, I believe in people and feel every single person has something to offer. I’m sure of it. I don’t feel there are those who are boring or not worth my time. And, when you stop and think about it, there are far more people you don’t know versus those that you do. Our circle of humans is not as vast as we think. We all have a capacity of how many relationships we can manage and interact with and that’s normal. It’s not possible to know everyone. However, the world is filled with people I’m eager to meet.
We have an opportunity to expand our reach to those we know by making sure that those we work with are not isolated or untethered. They can be assured they’re connected to you as at least one person in that environment. At the same time, when you have chance encounters with new people, pause and take time to chat. Make the time to see who they are. Be an unexpected connection. You never know where it will lead.
I plan to continue to observe people and connect when I can. There are so many humans to meet. It will be fascinating to see what happens. I wonder . . .
Last year, my wife and I traveled to Houston, Texas. It was our first time there and I was speaking to an HR team from a construction firm. It was a small event in a cool, industrial warehouse that was converted into a meeting space. We had a great time and got solid recommendations of where to go and where to eat from the local folks. We gathered all our belongings and traveled less than a mile to our hotel. We added a few days of PTO to extend our stay and visit the city.
As we wheeled our suitcases down the hall, we turned the corner and I heard a voice jubilantly exclaim – “Welcome to my hotel !!”
I perked up immediately and sauntered up to the hotel check-in counter when the clerk cheerfully said, “Welcome to my hotel. I’m Yolanda. Are you here to check in?” I was floored by her exuberance and replied, “Why, yes we are !!” My wife rolled her eyes a bit and whispered, “That’s what she’s told to say,” and I’m sure she was. That didn’t deter my excitement.
Yolanda went on to tell us about the hotel’s amenities and offered to be available for us whenever we needed it. I was so geeked by her approach and thought she went above and beyond in showing her hospitality. My wife and I went out to be tourists and as we strolled back into the lobby hours later, we heard Yolanda say, “Hi there Mr. and Mrs. Browne !! How was your time out in my city?” I was giddy once again. “We had a great time Yolanda !! Thanks for asking.” One thing to note – The lobby was teeming with people moving back and forth involved in various things, and yet Yolanda took the time to check on us in the midst of this hurried activity.
On the day we were going to leave to fly back to Ohio three days later, I was having problems getting our boarding passes to load on my phone. I decided to go down to the lobby and try out the “business center.” It didn’t work because I’m sure it’s overused. I decided to go to the front desk and ask for help and I heard, “Hello, Mr. Browne. Can I help you?” You guessed it. Yolanda was manning her post yet again. She was so helpful and we were able to get checked into our flight and print our boarding passes.
While I was spending more time with her, I was filled with curiosity. I asked her about her approach and her joy toward the guests of the hotel. She brimmed with delight and shared she had been a front desk clerk for 20 years and she couldn’t be more proud of the work she did and the place she worked. I told her I was in HR and I was so moved by our experience and I knew she offered this same level of engagement and service to everyone she encountered.
This made such an impression on me that I incorporated our experience with her in one of the presentations I give at conferences and I end by asking – “Is this how YOU view your job in HR ??” The response is a mix of “not really” or “I wish I did.”
I first used the story while speaking at the SHRM Annual Conference in New Orleans in 2022. After the presentation, someone came up to me at the front of the stage and pulled me to the side. “Hi, my name is Kimberly. Did you stay at the Embassy Suites while you were in Houston?” I told her I did and then she floored me.
“I work with Yolanda !! My team and I heard your story and we’ve been texting her during your speech to tell her that you were bursting with elation as you told this room filled with thousands of people all about her.” I burst into tears. I couldn’t believe it. We hugged and I asked Kimberly to tell Yolanda thank you for letting me share our time with her with others.
A few weeks passed, and Kimberly sent me a picture through Linked In. Here’s what I received. That’s Kimberly on the left and Yolanda on the right.
I couldn’t believe it !! I added this picture at the end of my presentation and have been fortunate to share it many more times. At SHRM23 this year in Las Vegas, I shared about Yolanda again, and after the presentation, as I was signing books at the SHRM bookstore, another person approached me. “Hi there. I’m Jamie and I work with Yolanda. Thank you so much for continuing to share about her. I wanted to get her one of your books so she had a note from you.” I started weeping again. I couldn’t grasp what continued to happen.
This past week I spoke at the HRUnite! conference in Frankenmuth, Michigan. It was an amazing smaller HR conference which was more intimate than others I’ve been fortunate to speak at. After I presented, I received a note from Kimberly through Linked In. She said, “I thought you’d like to see this . . .”
I read the post from Avion Hospitality and the tears began to flow again. You see, Yolanda was recognized at her national conference. They showed me speaking on the stage using the closing slide I’ve been using showing the picture of Kimberly and Yolanda. They said –
“For the second year in a row, Yolanda Johnson was highlighted at the National Society for Human Resource Conference and shown on stage as an example of finding a company and career you love. Yolanda is Guest Services Manager at Embassy Suites Energy Corridor and clearly had a positive impact on this guest. Congratulations, Yolanda, on succeeding in your quest to welcome every guest and make them feel like family. We should all be so lucky to encounter your energy and enjoy our work as much as you.”
I left a comment on the post and the Embassy Suites account wrote me back. Yolanda’s story just keeps going on and on.
So, I’ll ask again. Is this how you view what YOU do? If not, why not? Yolanda has chosen to bring her whole being to all she does and her story is now touching people around the globe. May we all learn from her and change how we view our jobs. You never know who will tell your story to others !!
The year was 1980 and I was a junior in high school. I was geeked to jump into more college prep courses and one of those was Chemistry. This class was only open to juniors and seniors. Many of my friends signed up as well, but we weren’t really sure how it was going to go. We heard that a new teacher was going to teach Chem and that brought about an air of uncertainty.
We didn’t handle “new” well. I joined the Ada school system in 7th grade and it took me almost an entire year to break in to find my way and make friends. That’s because the vast majority of my classmates had been together since Kindergarten. Now that I’d been accepted into the mix and going to my fifth year with this cohort of peers, I was as skeptical as they were about any new teacher.
As we took our seats, this slender man with large glasses entered the room and turned to the blackboard. With a piece of chalk, he printed his name . . . Mr. Lusk.
It didn’t seem to fit. He was VERY young compared to the much older teachers in our high school. He had a mild demeanor and softly introduced himself.
“Hi there. My name is David Lusk and I’m your new Chemistry teacher. I recently graduated from Ohio Northern University and this is my first class and first day teaching full-time.”
Our jaws hit the floor. He was brand new !! I’m sure he had some student teaching experience, but nothing like taking on a group of juniors and seniors who were extremely close and familiar with each other. We were sure that this was going to go south. Being immature, even though we had all of life already figured out, we made up our minds we were going to give him a shot, but we were going to stretch the boundaries as much as possible too.
The first few weeks were pretty tame. We jumped into learning the Periodic Table and started with the very basic building blocks of Chemistry. He seemed to be chill enough and the classes were interesting. He gave us a schedule of labs we’d be doing and our interest peaked. I hung out with three of my close friends and we maneuvered our desks to be like a little pod in between the two large, long lab stations. We didn’t ask. We just shuffled together and watched to see how Mr. Lusk would respond. He didn’t mind and we didn’t pay attention to the seniors or the other juniors in the room. The seniors were marking time and had little interest in the subject or the new teacher. The girls who were in the class were crazy rule followers and they felt the four of us should get back in the rows of desks like all of the other kids. Upsetting them was icing on the cake.
After about a month, we had an unusually early snow. Our room was on the first floor in the “new” wing of our school. We had a large paned window with a small panel that would jut out just about ten inches. As class was going on, my buddy, Tom leaned over and said, “Watch this. It’s time.” He ducked out of his desk went back to the window and popped it out. Mr. Lusk was writing formulas on the blackboard and people were frantically taking notes.
Tom popped back into his desk with a giant, fresh snowball. “What are you going to do with that?” I asked. “You’ll see.” He stood up and threw the snowball to the front of the room easily and it smashed into the blackboard !! We sat there in awe and anticipation to see how the new teacher would react. Tom was ready to get busted and go to the Principal’s office. It was an epic act of anarchy and we were sure he was going down.
What happened next set our opinion of Mr. Lusk going forward. He reached up calmly, wiped off the wet streaks of snow and kept writing the formulas. Not a word. He didn’t turn around. No reaction at all. As we received evil glares from the rule girls about what dorks we were, we sat there in pure admiration. Class ended about thirty minutes later and Mr. Lusk still didn’t bite on our attempt to rattle him.
The four of us formed a group called The Conclave (we were massive nerds in school) and we decided we’d be Mr. Lusk’s champions and supporters from then on. It was the best decision Tom, Jamie, Greg and I ever made. We ended up learning lesson after lesson from Mr. Lusk. He even added Chem II and taught Physics our senior year. We were the first to sign up. Tom and I also scheduled it so that every, single study hall, we went to the Chem room to hang out with Dave.
After graduation, we still made sure to stay in touch with Mr. Lusk and drop in every so often to see how he was doing. Every time we did, he’d explain that we were his first class with pride. He continued to check in with us long after we completed college, got married, had kids, and stepped into our careers.
This weekend, I was able to go to his retirement party 43 years after he stepped into that Chemistry room with a bunch of goofy juniors. He has been honored year after year as the best teacher and most beloved teacher at the high school. He has taught well over 1,000 kids the joy, magic, and importance of Chemistry and Physics. He was active in tons of additional activities including running the school Quiz Teams, overseeing Student Government, and taking trips to Cedar Point to let kids enjoy the amusement park.
The receiving line for Mr. Lusk started at 2:00 pm and didn’t wane until the reception was over at 5:0o pm. An endless group of people including community members, former teachers, members of his church, and alumni from the many years he taught came to tell him “Thank you” for all he had done.
Greg Lavan and I were the two members of his first class who came back. You need to remember when Dave was starting his teaching journey, he was 22 years old and we were . . . 17 !! We were basically peers. We’re on the precipice of entering our 60s and he is just a bit ahead.
When I was able to have some time with him, we embraced with a deep fondness. I tried as best I could to express to him how he changed my life and I wouldn’t be who I am without his investment. We both had tears welling up in our eyes as we shared our moment and I giggled as he stood in his Monty Pythonesque “I’m not dead yet . . .” t-shirt and jeans.
I spent hours with Greg and another classmate, Dave West, who was a year younger than us and we shared hours of stories, laughs and joy about Mr. Lusk and his impact on our lives and the lives of others.
Left to right: Dave West, Steve Browne, Mr. Lusk and Greg Lavan
I spent five hours a week with Mr. Lusk for a year in class and then ten hours a week my senior year in class and infinite hours skipping study hall. He embraced The Conclave and every. single. student. who entered his classroom over his 43 years. He left a mark that set direction in my life and had as much of a meaningful, lasting impression as my parents. I love him and he knows it.
I share this story not only to honor him but to remind you dear reader that you leave a mark on people every time you encounter them. This is true whether you intend to or not. Don’t overlook this. Choose to leave a positive, long-lasting impact and influence as Mr. Lusk did.
You never know what will come of this. Being intentional and cognizant of this reality will shape your attitude and approach toward others. I have taken the example Mr. Lusk exhibited to heart. I do my best to be mindful of leaving a positive impact on people every time I have a chance to be with others.
To thank Dave, I found a mint copy of Zenyatta Mondatta by The Police issued in 1980 the first year he taught. Greg and I signed it as two members of The Conclave. One last chance to leave a memento. So grateful that he swiped the snowball off the board and kept going. He has made an everlasting and eternal investment in the lives of many because he did.
I haven’t been writing the past few weeks because I took some time “off” to pursue one of my other passions – speaking. I was fortunate to have been asked to present at three conferences – Workhuman in San Diego, the Oklahoma State SHRM HR Conference in Oklahoma City, and the New Mexico State SHRM Conference in Albuquerque. Being that I live in West Chester, Ohio just outside of Cincinnati it’s taken me some time to understand and acclimate to the different time zones I found myself in. I’m just now getting back into a regular wake/sleep cycle.
Each event was magnificent in its own way !! I could write blog posts about each one for weeks and weeks to come. A highlight for me at each conference involved a mix of seeing familiar friends I’ve met over the years accompanied by meeting scores of new people. There is nothing that captures my attention as much as this. I’ve always been wired around people throughout my life. I can’t get enough of meeting and engaging with new folks.
At New Mexico SHRM, the incredible volunteer leaders burst into the main room and brought people to their feet with music, dance, clapping, and extravagant purple sequined coats and hats. Energy and anticipation were high as they set the mood for the full conference ahead. They shared details of the schedule, thanks for all of the work people had done to pull the conference together, encouragement to visit and chat with exhibitors and sponsors, and more. I was used to this cadence because it reflected a pattern I’ve seen at many SHRM State Conferences. It was so well done and I personally was getting more geeked myself to be a part of what was about to happen.
While waiting to take the stage and open the event, I was fortunate to experience something that put things into perspective in a way I’ve rarely experienced at past HR gatherings. Margaret (a new friend by the way) took to the podium. She is Navajo and she explained the conference had a Native track and then she introduced the amazing Gabriel Ayala to open the conference with a prayer and a song. He is a singer, musician and artist also from the Navajo nation.
Margaret and Gabriel welcomed everyone as fellow “five-fingered beings.” They explained that the Navajo described humankind as five fingers because it is something that binds us all together as humans. I was floored. Something so visible, obvious, and yet overlooked by all of us.
Gabriel encouraged us to embrace each other as fellow five fingers. He noted it is far better for us to see how we have a common bond than it is to continue to try and tear each other apart. He acknowledged we are all unique and have known differences that make us strong as fellow five-finger beings. He then sang a prayer in his original language as tears rolled down my cheeks.
It was perfection. To recognize and affirm we are all humans should be at the opening of every HR event !! Too often we focus and dwell on those situations and circumstances that exhaust us. As HR pros we forget we have a common bond and we fall into the trap of the dark side of human behavior. We don’t see how to step back and get out of the muck.
Take heart !! The majority of people around us are fantastic most of the time. As humans the “all of the time” standard is out of reach. However, most of the time is very adequate. We need to take the advice of Margaret and Gabriel and call upon our five fingerdness.
This week when the urge to focus on the negative starts to well up within you, look down at your hands. Then, remember the people you will work with have those same five fingers. Value them as fellow humans first and foremost. Trust me, it will reshape your day, your outlook, and your approach.
(The artwork above is Gabriel’s native take on The Beatles’ “Abbey Road” album. You know I needed to have this !!)
