Hidden Gems !!

If I asked you if you were an adventurer, what would you say? Most people I know tend to fall into patterns because we like the stability and predictability. I try to fight this pull because I don’t want to get into a rut. I’ll be honest, it isn’t easy. I like traveling on the same route to and from work and I have some favorite places to eat on a weekly basis. I understand patterns and respect people who have the discipline to follow them.

This weekend, my wife and I went on an adventure. She is very tolerant of my desire for constant change which is ironic because she is VERY pattern driven. It gives her comfort and an understanding of what most potential steps are going to be. A friend of ours sent me a Facebook message about a restaurant she thought I’d enjoy. It’s located on the edge of Pleasant Plain, Ohio (population 140). The restaurant is called the Plain Folk Cafe.

She thought the restaurant would be appealing because it’s a hippie themed place that features local live bluegrass and country music. I was immediately intrigued and wanted to make the trek no matter where it was located. My wife and I jumped in the car, turned on Google Maps and headed out. It took us almost 40 minutes to find the cafe. We went through a few small towns and plenty of rural landscape. As the phone indicated we were close, we saw an old school house on our left surrounded by a small gravel parking lot.

It turns out that the cafe sits inside an old two-room schoolhouse that was built in 1913. The moment we entered I was hooked. The walls were covered in album covers and a large blackboard had only positive vibes written on it including – “Practice kindness everywhere.” The staff was in tie-dye shirts or Grateful Dead gear. The music that played overhead was a mix of the Dead, Bruce Springsteen, Bob Dylan, and other folk and rock artists. They also played very cool bluegrass artists. There was a stage on one end of the restaurant and a back patio which also was set up for live music.

The cooler was covered in peace and hippie related bumper stickers. There were also several small model VW buses scattered throughout the cafe to match the real vintage one used by the owner sitting in the parking lot. The whole menu was made up of hippie related names for their sandwiches, paninis and salads.

I couldn’t take in enough of the vibe and ambiance of this hidden gem. It reflected much of what I enjoy because I’ve been someone who’s always enjoyed tie-dye, folk music and a lifestyle that promotes peace, kindness and community. The staff talked to every person who came in and engaged them about their day and their take on being at the cafe. It was like sitting in someone’s house and taking in their home cooking. I haven’t been this relaxed in a restaurant. I even showed one of the staff the new tie-dye tapestry I just put up in my basement earlier that day.

Now, I know that this is something that I enjoy. What did my wife think? She loved it !! She stated, “I can’t believe you’re so excited about going to a restaurant that you’ve never seen before. However, I love that you’re adventurous. Let’s see what it’s like.” After our time there, she was the first to say that she wanted to come back again.

I think there are hidden gems all around us in life and at work. We tend to miss them because they often take extra effort and a willingness to try something new. In fact, I think there are folks who want to contribute, but we overlook them because we’re used to going to the same people over and over again.

As HR practitioners, we can’t let people stay hidden. Every person in your company is worth the effort to go out of your way to see who they are and how they want to add value. No one should be seen as too distant or difficult to engage. You need to make sure that you break out of your rut and take a new path to make sure that everyone is connected in your organization.

We can’t wait to go back to Plain Folk Cafe !! I’m going to make sure to tell everyone about it so they can see the joy in finding a hidden gem.

Make the Climb !!

When my wife and I went to England recently, it seemed like everything was an adventure !! Some of that was because each experience was new. You couldn’t help but be awestruck by the deep, rich history that surrounded you at every turn. Before we went on the trip, we made a list of possible places to visit. I then reached out to friends via social media and asked their opinion. This was so helpful because we were able to hear from people who had experienced the various places we wanted to try and visit.

One of the recommendations was the city of York. We checked it out and decided we would be sure to visit there. It was hard to believe that our experience would be affected starting at the train station, but it absolutely was !! We took the tube to King’s Cross Station. For those of you who are Harry Potter fans, this is awesome because I got to see Platform 9 3/4 where the Hogwart’s students would go through a pillar to catch their train. I’m a big kid stuck in an adult’s body. Seeing the platform only set the stage for what was to come.

Our trip went quickly and we took a short walk to our beautiful hotel The Principal York. We settled in and then walked to a site that dominates the city and its skyline – The York Minster. The Minster is a church and you’re probably more familiar with Westminster Abbey in downtown London. It’s hard to describe how massive the York Minster is. When you walk up to its doors, you are dwarfed by the size. It truly envelops you. We had a feeling that it would take several hours to take it all in.

When you get your ticket to go through the beautiful church, you have the option to buy an additional ticket to climb the steps of the Central Tower. Before the clerk allows you to buy a ticket for this extra experience, they point to a disclaimer. The one page sheet is full of warnings telling you that you need to be fit, have no breathing or heart issues, and are good with very tight confined space. I said that I’d be fine because I was eager to try this. I paid the extra five pounds and had a ticket to climb.

Debbie and I went through some of the Minster before I got in a queue to scale the steps of the tower. There was quite a buzz from the 30 or so folks waiting to climb. One of the staff came out to give one more word of caution before she opened the door. Everyone nodded their willingness to go, and then we entered the tower. What you saw were narrow stone steps going up in a very tight spiral. The first few minutes of the climb were easy and then my breathing became very labored as well as everyone else on this trek. We climbed for a good ten minutes and saw some daylight streaming into the staircase. You could hear sighs of relief and some joy as we exited a door and came out on the edge of one of the roofs of the church. Everyone pulled out their phones to snap pictures when someone noticed that this was only the first half of the ascent.

A view from the top of the Central Tower of York Minster.

You crossed the roof line and entered another door with another spiral staircase that was even more narrow and confined. Now people started to shake and heave with every step as we continued to do our best to keep moving upward. Another ten or fifteen minutes and we got to the top. The view was amazing and breathtaking. We had climbed 275 steps to a height of 235 feet. To give perspective, the Central Tower is above the two prominent spires at the front of the Minster. Everyone was smiling between trying to catch our breath. You could walk around the entire perimeter of the tower and take pictures.

After some time, you realized that you had to go back down, and there was only one way to do that. So, you took a deep breath and started to wind back down the steps you just struggled to climb. It didn’t take as long to get back to the floor of the Minster, but the constant turning made you very dizzy. When I came out of the stairwell, I was exhausted and went to sit on a chair to collect myself. My wife came and checked on me and I told her all about the trip. We spent several more hours in the church to make sure we saw everything. It was wonderful, but I was still spent several hours later.

Making the climb was worth it and reflecting back on it made me think of HR and work. How many times do we have the opportunity to pull ourselves out of our surroundings and ascend to a new place? Why do get stuck when we see/hear the warnings about potential serious outcomes? How often do we stay right where we always are wondering what making the climb would mean?

We hear that the view is amazing and needs to be experienced personally, but the power of breaking our inertia paralyzes us. Isn’t it time you paid the small price and take the first step up? Yes, it could be daunting and physically/mentally difficult. But, the effort and work is worth it. The view is captivating !!

This week look around and see where you could move forward and/or up. Get in line regardless of the potential risks or obstacles. Feel the excitement and anticipation. Then, make the climb !!

Step Out of Line !!

I’ve just returned from SHRM18, and this was one of the best SHRM Annual Conferences I’ve attended. It was the largest and most attended in SHRM’s history, and yet it felt very accessible and easy to maneuver. The attendees were geeked whether they were in sessions, browsing the SHRM store, enjoying the keynotes or taking in the wonder of Chicago.

At the end of one of the days, the 17,000+ attendees all seemed to be leaving at the same time. I was in the midst of everyone else and was hot and tired – just like the masses. I walked out into the city heat to grab a cab and was told to go back in line. I didn’t know there was a line, so I headed back inside. What I saw was staggering !! The queue for the cab line was enormous and folded back on itself many times. The lines for the shuttles seemed to go on forever as well. I also looked at a countless number of attendees looking at their phones waiting for their Uber or Lyft to arrive.

After observing all of this, I tried to lighten the tension by suggesting people step out to get a drink. I was met with scowls and grumbling. This didn’t seem to be going well in general. So, I made a decision.

I stepped out of line !!

I walked out of the cavernous McCormick Center and started walking down a street. I looked at a map on my phone and saw that I had a short 46 minute stroll in front of me as the sky above me darkened with thunderstorm clouds. I didn’t care and kept walking. After about eight expansive Chicago blocks, I spotted a cab by itself across the street. The driver was checking something in his trunk, and he was heading back to get in. I screamed across traffic, “Sir !! Sir !!” He saw me and beckoned me over. I zig zagged through passing traffic and collapsed into the cab dripping with sweat.

The driver calmly greeted me and asked, “Hello !! Where to sir?”

I told the driver my destination and then he began talking. He asked me how my day was and where I was from. He told me he was originally from Lagos, Nigeria and that he had been in Chicago for over ten years. His only job in the states has been driving a cab in Chicago, and he loved it. He loved talking to passengers and hearing about who they were, what they did and why they were visiting Chicago. He was wonderful, welcoming and fascinating !! All of my anxiety and stress of rushing back to get to the next HR event wanted, and we had a fantastic conversation.

As we pulled up to my hotel, I extended my hand out to the driver and said, “My name is Steve.” He replied, “My name is Sunday.” I thanked Sunday for the best experience of my time in Chicago yet.

I never would have met Sunday had I stayed in line. The lines were the most obvious choice because they were the system that was provided and that people were used to. There’s nothing wrong with the system, but it was bogged down. It was leading to frustration and angst because people wanted to get out of the building for the day.

This sounds like HR and the world of work that all of us face. If we would have the courage to step out of line vs. trying to contain people within lines, we’d have a completely different experience every day. We would see what’s happening all around us because we’d be in different environments. We’d have to fend for ourselves and learn how to solve situations from a fresh perspective, and we’d enjoy the adventure !!

All of the “learnings” we can encounter can occur in the most unlikely places. The key for all of us is that we intentionally – step out of line !!