Did you know that my wife is amazing ?? It’s true. Not only because she’s been my better half for nearly 32 years (in October of this year), but she balances me in a way few others do. She always nudges me every Saturday to make sure I write a blog post on Sunday. How freaking cool is that ??!! Then, she coyly says, “Do you need me to give you an idea again this week?” She giggles and continues. “You know, you rely on me for these ideas EVERY week.” I roll my eyes and we laugh. She’s the best.
This week SHE is the theme behind my post. Debbie is unique in today’s workforce. She’s held two jobs during her career. Two. Her first role lasted 15 years and has been at her “current” employer for 21 years. What’s even more astonishing is that we were talking about her boss who is retiring after . . . 45 years !! (I’ll wait until you get back up off the floor from shock.) So, to help you with some HR math, Debbie’s boss Gilda was at their employer for 24 years before Debbie joined. Astounding !!
During their time they have seen turnover in leadership and coworkers. People have come and gone. Some moved up into greater roles and others were at the company for a relatively short period of time. There were those who moved voluntarily for new opportunities at other companies or locations by moving out of the area. Some were asked to leave. This occurs at every company. The regular movement and mobility in companies aren’t unique.
However, Gilda and Debbie represent something that is too often overlooked and taken for granted in organizations. They’re thread people. They’re the employees who provide stability, continuity, and reassurance which is vital to a healthy culture. Please note, I’m not talking about tenure on its own. That is valuable, but it doesn’t automatically translate that long-term employees are performing/productive employees. It does in many cases, but being a reliable thread that is woven throughout a company is far different.
The reality of those who provide consistency is that they are such an integral part of a company’s fabric. You need to make sure you have those who fill roles that are threads. People in these roles should be valued in a way that is celebrated. If you can go to someone who is a fountain of knowledge, is approachable, willing and capable of helping you, you should be grateful. They make work seem seamless and they make sure you don’t have nearly as many obstacles in your way to perform your job.
So often, we focus on those we deem high potentials (don’t get me started on this myth) or senior leadership. We get enamored with people who are the most visible, vocal and charismatic. They are bright, shiny objects who demand our attention. They are the subject of interoffice conversations. We feel they’re going to represent our companies future. We’re just sure of it !!
Then we see that this hi-po, or that one, finds a new role in a different company. We question whether they were loyal or not and the sparkle seems to dim quite a bit. Or, someone gets chosen to go into a larger role without support and infrastructure to help them thrive. They were “anointed” and . . . it fails. We aren’t taking the time to develop people to move into roles. That takes too much time and effort. (Can you feel the sarcasm ??)
During these various shifts and staff movements, threads quietly keep being added to the company. These wonderful folks roll with every change and new face they work with and keep doing the work that sits behind the curtain. They aren’t the subject of interoffice conversations, and yet they remain constant.
It’s time for us to get our head out of the clouds watching and paying attention to the employees who may/may not grow and advance. We should have a consistent development program that tests the capability, willingness, approachability, and capacity of EVERY employee !! See how everyone contributes and performs. Make sure that each person is included, valued, and given credit for how they move the company forward.
This week thank those incredible thread people who keep your company afloat and functioning. They deserve it every day.