‘Creativity’ Articles at Everyday People, Page 4

HR is Surreal !!

This past week I was fortunate enough to be on vacation in Clearwater Beach, Florida with my family. We’re a close family that tries to explore the areas we go to. We’re not the sit on the beach for 7 days group.

One of the things that my wife and kids “tolerate” is my art fix. You see, I love to see art of all kinds. I need to get a fix when we go on vacation just to refuel creative juices. I love to see how others express themselves and am fairly open to most types of art. We spent one day in beautiful St. Petersburg which has a very cool art vibe to it. After exploring local artist shops, we went to a mecca . . . at least for me. The Dali Museum !!

Salvador Dali was his own person (to say the least). It was so cool to walk through the museum to see that he started out “normally” to learn from the contemporaries of his day and used a more traditional style. This changed as he aged and he found his own voice. Listening to the walking tour, you found out that Dali’s extremely different surreal paintings were his attempt to capture what people’s dreams really looked like. His images are vibrant, intricate, deep in meaning and disturbing at times.

If you haven’t looked into Dali’s work, you should. I’m sure you’d recognize his work and images.

As odd as it may sound, I saw HR all throughout the Dali museum. In fact, I dig the fact that he was so radically intentional in what he did, what he painted and how he lived. He also tried to express the innermost thoughts and images of himself and others.

In our field, we hear the thoughts and feelings of people every single day. The question is – do you take the time to delve into the layers of these encounters, or are you just placating people to get them to “move on” ?? People are like art. They deserve to be observed, examined and enjoyed. They may not always fit your taste, but they all have value to offer. They shouldn’t be skipped over to get to the “more attractive” or “more well known” piece.

Like Dali’s work, people are also fluid, unpredictable, layered and unconventional. That’s what makes them amazing !! The key to understanding this approach though is to be like Dali – intentional !! You don’t have to go with the flow in your organization, or in HR !! Going against the flow is much more freeing and gives you a perspective that others who just going the same direction never see.

So, this week look at the palette around you that make up the canvas of your corner of the HR universe. Put your touch on it and bend it, shape it, crinkle it and make it shine. Release your inner Dali !!

Going Deep !!

The majority of our days are spent with people in some form or fashion. In the workplace, you encounter people in many situations and often with different outcomes. Even though we spend the bulk of our time at work, we don’t really have “deep” relationships.

This isn’t bad. In fact, the reality taking relationships deeper at work can be tenuous. The dynamics in the workplace need balance in order for them to be effective. Collaboration comes from a healthy give and take with folks. You can have very close friends you work with, but I think that leaves a gap that most of us want filled.

Do you have folks you can “get real” with? Someone who really challenges you and makes you dissect your views, opinions, etc. to have you take time to be introspective. Someone who doesn’t automatically agree with you. If you don’t, you should.

Why do you need someone like this?

It’s necessary because the culture in most organizations strives for conformity. Conformity of thought, actions, appearance, etc. And, unfortunately, most HR people love this !! The least resistance makes our jobs comfortable. If people “fall in line,” then we think we’re being effective and doing our jobs.

The opposite is actually what should be our goal. One of my great friends who makes me go deep just reminded me – “If you’re comfortable, you’re not growing.” So true !! Having someone who you can bounce ideas off who isn’t in your organization is great because they don’t have the same filters and assumed culture that your workplace inherently has.

There are some key things to consider if you have someone to go deep with:

It has to be interactive and not one sided !! – This isn’t a forum or venue for someone to just be a sage, mentor or someone who espouses their opinions. This is dialogue. You both have to press each other.
It has to be intentional !! – You can set time aside to have conversations, but make sure it’s top of mind and timely. This isn’t a therapy session. It’s a chance to lock horns with someone when you need to hit them up. Also, anything goes in these interactions. You have to understand that you’re trying to be stretched here, but that it’s still safe.
It has to be genuine !! – Whenever I have these conversations, it’s raw, passionate and direct. You never hear catch phrases or HRspeak – EVER !! In fact, it’s how most people would love to express themselves in companies if they could. You know that you can be open with the others involved because they have this expectation as well.
It has to be limited !! – I would limit the number of folks you engage in deep conversations. Why? Most people won’t do it well. That’s a real shame, but most won’t take the time or really dive in when they talk. People want to keep things at the surface level which is cool. But, it also never fills the gap to stretch beyond your norms.

So, this week, if you don’t have someone you can go deep with, find somone. If you have someone, give them a ring to talk to them. This goes beyond electronic forms of communication and demands a relationship. Trust me. If you get a few of these folks around you, you will become the businessperson that your Company truly wants around !!

Better as a Whole !!

It seems like I’ve been in HR since the dawn of time. Not really, but as a point of reference – there were no HR majors in college when I went and it was called “Personnel.”

Even though it’s been a long and exciting trip, I find that I get more and more excited the longer I’m in the field. I read a troubling post lately from an Anonymous HR pro in the UK that my good friend Michael Carty posted called “Sincerely Yours, Deeply Disengaged.” It is an all too familiar tale of how an HR pro is discouraged in how their company looks at and devalues HR. (You really should read this post and add your comments.)

It sounds like this HR pro feels isolated and on their own which is too often the case. I’m amazed that HR people, who are in an occupation that calls for them to be among people, tend to be the most disconnected professionals out there. This isn’t healthy !! It leads to the factors noted in the post above and ultimately in a person who is discouraged about Human Resources who will, in all likelihood, leave the profession.

There are healthy ways to protect yourself from disengagement and discouragement !! One key component to being healthy in HR is to surround yourself with great peers and folks you can learn from. People often tout the notion of “continuous learning” but few take the time to do it. I see more and more people longing for connections, but not knowing how to make that leap.

I’m very fortunate in many ways. I’ve always enjoyed being connected to people. It’s genuinely deep in my DNA. This isn’t unique, but there is a factor that is. Great connections are intentional. And being intentional makes us better together as a whole.

I’ve always believed in modeling the behavior you expect in others. So, I’m involved in a community that keeps me grounded, encouraged and also gives me the opportunity to learn. I’m a blogger as part of the Performance I Create team. It’s a very diverse mix of HR practitioners, and I truly dig that. Each member offers different perspectives, views and takes based on who they are and how they practice HR in their corner of the HR universe. I love reading their work on their individual blogs and on the PIC site.

These folks – Jay Kuhns, Chris Ponder, Melissa Fairman, Tiffany Kuehl, Chris Fields, Sarah Williams, Justin Harris and Dave Ryan – are truly my “Everyday People.” I encourage you to connect with each of them individually and as a whole team.

This isn’t just to highlight one group of HR pros vs. another. I want to truly see you branch out and connect across the field. There are countless amazing HR pros who will make the time and effort to see you learn, grow and succeed !!

Remember – we’re stronger together. Make it happen !!

Image courtesy of tfisherart.com

Become a Contrarian Craftsman !!

You have to know that I’m incredibly passionate about HR !! I’m really passionate about most things actually. Most of the blogs, conferences and resources out there are incredible in their observations, perspectives and approaches. You can get people geeked about something pretty easily, but what people want is how they can apply what they read and learn in their everyday roles.

Too often we lack tools to apply the great things we learn. That’s about to change !! I how that you are a voracious reader as an HR professional. It’s a needed attribute because you can stay current and relevant in the field. My newest “find” to do that is something that gives you applicable tools as well.

You need to pick up Dwane Lay‘s new work – Lean HR !!

“Lean” is not a new concept by any means, but it IS a fantastic and unique approach to Human Resources. Dwane takes the tools that have been traditionally used in manufacturing and shows how they can bring efficiency and reduce waste in HR.

The concept of reducing waste is SO needed in HR !! Don’t think so? There are so many layers of unnecessary tasks that it would take thousands of blogs to even try and capture it all. I can remember in one of my roles where a company had an 8 page coffee making policy !!! Eight pages !! Not to mention a policy to make coffee !! Don’t even get me started on my wife’s company who has a current 10-page dress code policy !!

One of the key things that Dwane starts off with is the ability to be a contrarian – a person who takes an opposing view on things. His reasoning is that you need to be comfortable in asking “Why?” and that is something that usually annoys us. However, it’s key to be able to look at things from many vantage points to see if it can be done more efficiently. This is where the cool tools come in !! They are very understandable and you can use the data that exists around you.

I love this book and it’s a double bonus that I know the author !! He’s an incredible resource and has introduced a work that will truly transform HR and give us a new method to make us the business partners that we long to be. You’ll make HR a craft like it deserves to be instead of a field where you feel like you face constant obstacles.

Make sure to get a copy and start eliminating the waste that so desperately needs to be eliminated !! You’ll be glad you did !!

HR is a Rock Ballet !!

If you didn’t know this about me . . . I am a music freak !! Each week I write a song parody about HR in the HR Net. I try to post on Twitter each day using the #HRMusicShare tag to see what other music HR pros are enjoying. Just started sharing music with UK HR friends about what music we are listening to during our work commute using @CommuteMusic with a theme each week !! And, then I make sure to have music constantly playing in the car, at my office, or on my laptop.

I know I have issues, but I’m good with it !!

However, this weekend, I mixed absolutely all of my HR geekedness when I saw Peter Frampton play live with the Cincinnati Ballet performing in front of him and his band !!

It was sublime. Seriously, it was simply amazing to hear music I grew up with interpreted through dance. Frampton was so moved by this combination that the 2nd act was made up of completely new music that he composed just for this three performance event !!

As the notes of Black Hole Sun, While My Guitar Gently Weeps and Do You Feel Like We Do wafted into the air and over the crowd of the Aronoff Center, I thought about the unlikely mix of rock n’ roll with the artistry of ballet. The creative director for the ballet wrote in the program how difficult it was to convince Frampton to do this and for the ballet community to embrace a completely different medium.

It’s honestly like mixing HR into business !! For years, HR has focused on getting a “seat at the table” which is a silly venture honestly. Great HR is strategic daily in what it does and how it approaches the practice of HR throughout an organization. This isn’t about getting acknowledgement to sit in an Executive Level meeting.

Try this instead . . .

Fully integrating HR throughout an organization is a much healthier, and sustainable, approach. Bringing the constant angst, struggle of people in all their flawed glory (rock music) with the beautiful flow of business (ballet) is more natural than you think !!

Most people say they have to “go to” or “come to” HR inferring that HR exists outside the normal movements of business in an organization. I look at it this way – if you’re department has people in it, then you have HR all around you !! So, quit trying to play on a stage where people have to come see your concert. Bring your concert to them !!

Just like the ballet I witnessed this weekend, this works. This week, strap on your guitar, plug in your amp and crank it up. The ballet is waiting for you !!

Image courtesy of Cincinnati Ballet

When Kids Grow Up . . .

This past weekend I led our Troop Advancement Outing. As the Scoutmaster, it’s my one outing where I am officially “in charge.” That term is used very loosely because the boys plan everything. I only make sure that the outing is focused on helping the new kids work on things that help them advance in rank.

It seems that every campout I run for the Advancement Outing has a unique weather element to it !! This year we had below freezing temperatures, rain and sleet. Yipee !! You have to love Ohio in April !! The amazing thing about this weather anomaly was that the boys didn’t even flinch an eye. Sure, it was cold, but they were camping and that was good enough for them.

During this full weekend, the older Scouts taught the new Scouts how to build fires, wield axes, identify plants and animals as well as basic First Aid. One requirement we always include is a five mile hike. I always go with the kids because I love doing the activies with them !! The hike rocked !!! We saw evidence of deer, raccoons and beavers. We saw plants and trees we’d never seen before and the highlight of the hike was the break we took. We stopped at a creek and I told the boys they could spend 15 minutes creeking. They literally jumped off the bridge and straight into the freezing water !! They searched for crayfish, fossils, caves, etc. The energy level skyrocketed !!

Later, our First Aid walk was truly epic !! The boys walk through the woods and come upon various injured people and they have to identify the problem and a solution to how to help them. My amazing son led this and came up with Attack of the Insane Doll !! So, each injured scout along the route had been attacked by a stuffed childhood toy and left the boys punctured, blistered, burned, rabid and broken – with a compound fracture. The boys who acted out the walk were spectacular and the make-up and props were of Hollywood quality.

So, what does this have to do with HR or the workplace ?? Everything !!

You know what happens to kids when grow up ?? They become our employees !!

So, the bright-eyed and creative kids who jump into a freezing creek and get muddy and soaked may be CEO’s !! The victims of the insane doll may be engineers, factory workers or managers.

However, when they grow up and come to WORK we have to do our duty to suck their souls out to make sure they “perform” and don’t bring their whole self to work. We have standards to uphold for goodness sake.

Also, if employees actually did bring their entire being to work, what would happen ?? The sad thing is that we don’t know. People put on their work face to make sure that things get done and order is ensured. Also sad !!

We have a great opportunity in HR to eradicate this and get the kid factor back into our workplaces. When I think of culture, I want to see people who are engaged, genuine and playful. I’m fortunate to be at a company that not only allows that – it expects it.

So, this week be a kid. You know you want to and the other kids around you are just waiting for someone to break out and make it FUN versus it being WORK. The creek’s waiting . . . just watch out for that doll !!

Geeked !!

If you know me at all, you’ve heard the word “geeked” !! My wife would even say that I use the word a little too much. I can’t help in though.

Recently, I was fortunate enough to be the opening keynote at the SCIHRA Conference. We had a great time, and a true highlight for me was when an attendee came up to me after the presentation and said, “Wow, it was great to hear HR in a positive and fun way !!” I thanked her, but then thought that it was telling if someone had to come to an event to get HR pros geeked about what we do.

I couldn’t let this pass so I asked her how she saw HR. (Get ready . . .)

“Well, most everyone we read or hear from is either negative, snarky or sarcastic. It’s hard to be motivated when so few are encouraging. You took the things we do everyday and brought passion and humor. It was great to laugh !! ” Ouch !!! I thanked her again and it made me think.

You see, being geeked to me isn’t just being “positive.” It’s really a choice of how to approach life – not just HR.

Trust me, I know what it’s like to be in a blue funk, have a frustrating day, or be negative. To take a different approach to life takes a ton of effort and a commitment to being intentional.

Being geeked isn’t always taken very well by others either. Unfortunately, most people start every day with a heavy sigh and a negative thought about what’s not done. Then, it usually gets darker from there.

I’m sure there will be folks who read this and think that being geeked is some “act” or just being naive and a utopian. Someone who’s dodging reality. Not true in the least.

People relish the chance to have someone with them who’s excited about who they are, what they do and what’s happening in their lives. It’s an incredible feeling to see folks come to life when you get them all geeked up !!

You see, there are tons of blogs, books and articles on people bringing their “whole self” to work. I get that, but few practice it. If you try this approach, you might get to see your whole self emerge. That would be awesome !!

So, this week pick something and go for it. Get geeked and tell others about it. Post it on Twitter or Facebook. Send it in an e-mail. Take a picture. Whatever works for you, do it. Trust me, you’ll love your day just a bit more when you do !!

I’ll be looking for the great things you’re doing. Need to go now and see the next new thing. You know I’ll probably be . . .

What box ??

Creative people are dangerous !! At least, that’s how it feels. You see the word “creative” is bantered about in blogs, articles and books. There are several “step” plans to help people be more creative, but it seems to take some superhuman effort.

Why is that?

What is so scary about being creative? Is it that when we hear the word we give it a massive scale like painting the Sistine Chapel? Or, is it thought to be too scattered, unfocused, blue sky, etc.?

Being creative in HR is necessary. It’s not something that is even an option really because great HR is in the midst of humans. If you don’t have a creative approach in how to work with, for and around people, then HR is going to be massively frustrating !! It doesn’t have to be, but I think that the general malaise and jadedness that fills the vast majority of the social space communicates that HR is rough.

I have to disagree !! I recently had a great conversation with a friend who said, “Man, you (and a few others) always seem to be positive. And, you’ve been in HR a long time, but it still seems fresh every time I hear you talk about it.”

There’s a reason for this. I call it the “what box?” approach. This isn’t another rally cry for you to be outside a box. It’s not allowing yourself to have a “box” at all. Is that possible? It is. Let me share why . . .

I think that the fact of structure and processes still allow for vast amounts of breadth, depth and creativity !! I don’t see them as the enemy or opposite of creativity at all. We need to have vision, direction, focus and structure. People feel comfortable and can perform exceedingly well when they know what the parameters are for them. It clears up ambiguity which is what we all truly long for.

When it comes to approach, however, that’s where you can truly differentiate yourself and not conform to any particular box. Great HR can jump from box to box to box and still be wildly effective. In fact, by meeting people in their comfort zone, you can connect, communicate and create in amazing ways.

I follow a great book that was given to me by a friend who came to an HR Roundtable. He said the coolest thing to me when he said, “I read this book and thought of you.” It’s called Orbiting the Giant Hairball. It’s a personal tale of being creative at Hallmark Cards. He had to fight to be creative in a company who is supposed to be creative in order to make it’s products !! It’s a fascinating and practical read.

You only have to dive into the hairball (box) when it’s needed. If you don’t need to be in it, then you can orbit and create. So, HR where do you find yourself ?? Are you stuck in your own box, or in the boxes of what others expect HR to be ??

This week, get rid of it. Get to the point where you can say . . . what box ??

Photo credit – Outside the Box, Inc.

Grace

When someone wrongs you, how do you react? Are you angry, vindictive, ready to pounce? For most of us, the answer is “it depends.” We’ll take a breath and then decide the best course of action.

However, when it comes to employees, we often forget to breathe first. We jump to the nearest set of policies and then comb through them to see what level of discipline needs to be metered out. It amazes me as an HR person that when employees slip up, the reaction is usually swift, harsh and doesn’t take anything into consideration – really.

Our systems of progressive discipline and layers of breaking Rule 1.0.1, Subsection A litter our field with little regard of how these actions affect the person who broke said rule. We act as if they are the most disloyal, uncaring and detrimental person who EVER worked for the company !!

Here’s a question for you . . . ever make a mistake or break a rule at work?

Did the appropriate action take place? Were you written up, counseled, suspended or fired? What if you were in this situation? How should the Company treat you ??

It’s time for a different approach to HR. Please take note that this path is much more difficult, painful and intentional. However, it works !!

Grace.

Before launching into the employee handbook, remember that your decision and actions are actually affecting another person’s life. That may be their life at work, or their life in general. I don’t think that as HR professionals, we ever think about the person we’re addressing. Our system is more important because we feel we are acting justly and, in doing so, we’re protecting the Company.

I’m not saying that discipline and termination aren’t warranted at work. However, I use a yard stick which says that these only occur based on an employee’s behavior and actions. Even with that benchmark, I still review each case and take into account all of the factors as well as the person who’s about to be disciplined. I want them to come out of any conversation understanding the situation, its context and how we move forward from there.

Now, so you don’t think I’m being Utopian or an idealist, understand that I practice this personally inside work and outside of work. It’s not a popular position because most people want a pound of flesh when they are wronged. I’ll hold out until the last moment that I can before making difficult decisions because I believe in people, even in the darkest situations.

You see, I make mistakes and I have disappointed others – even those closest to me. How can I expect grace from others if I am not willing to be graceful myself? Also, how will others show grace if it isn’t given to them?

I know this works. And, I have reassurance as well because I’ve seen the results. It’s like U2 says in their phenomenal song – Grace from All That You Can’t Leave Behind – “Grace finds goodness in everything.” Try it and see !!

HR Evangelism !!

When I look out today across the HR landscape, I see something that is a great opportunity !! Those in the HR social media community have the chance to truly bridge the gap with the profession as a whole.

I love seeing the great work that others produce in their blogs, their books and in their presentations. There is an amazing amount of material out here that ranges from HR generalist topics to compliance to development. The spectrum is amazingly broad, but not that deep. I don’t mean that as a shot. I think that there are an incredible amount of HR pros who truly are longing for resources, but they aren’t connected to “us” or the work we’re producing.

You see, we tend to want people to “come see” what we do. Whether that be a blog, a webinar, or at events. I want to start a new movement where we PUSH resources out to HR professionals without worrying about membership or revenue. I also think we need to quit trying to qualify which “level” of HR person we should reach. When we splinter and categorize people into levels of importance or impact, we divide our profession – not bring it together.

There is a gap that exists between those in HR that truly have resources and connections, and those that continue to rely on their own efforts. It’s a HUGE number of people. I think we have an obligation to close this gap so that these folks can be great professionals in their corner of the HR Universe.

So, I have a plan. This isn’t just a random observation about our field. I plan to take to be an HR evangelist to truly bring the HR community together. It will take the effort of many, but I think it can be done. Here are the steps:

I am going to push other people’s great work out to the HR community through Twitter, Facebook, Linked In, and other forums. I want people to have your work to see what’s being done, and done well.
I am going to continue to intentionally reach out to HR pros who aren’t as well known as others and ask them how they would like to get resources.
The focus is going to be on ALL HR professionals and not just those who are vocal and visible.
I am going to highlight the good work of others on my blog as they produce it like their books and events they produce.
I am going to continue to look for ways to inform, educate and encourage HR pros to get connected where it makes sense for them.
I will not do this on a short-term basis. This will be my intention going forward.
I will highlight the passion of others to show how HR can be relevant personally, professionally and throughout all businesses and industries.

This is meant to be intentional and ungovernable. It is meant to be persistent and far reaching. It is meant to wake up the HR community and get them jacked up about who we are and what we do. I’m like the Dancing Guy in the First Follower video. A friend of mine shared this with me and said, “The video made me think of you.” The question is . . . who’s going to follow ??