‘Culture’ Articles at Everyday People

Tell Me a Story

A few weeks ago, I had an opportunity to meet many people who wanted me to do one thing . . . listen to them.

You see, I was wandering the massive conference hall at McCormick Place as part of the SHRM Annual Conference. Something truly unique has been happening the past few years when I attend. My friends have learned to be very patient when walking alongside me while I wander. Why is that? As I go from place to place, I will often be stopped by a fellow attendee who wants to meet, introduce themselves, and take a few moments to chat. Whenever this occurs, my friends inevitably either have to pause or keep going to the area we were all heading. I usually tell them that I’ll text and catch up when I can.

I don’t take one moment of this for granted or think that I deserve this level of attention. There isn’t a good enough word to describe how humbling it is that someone wants to meet you intentionally. I’ve had a few people who have told me they’ve waited for years to do so because they were just unsure if they should take the chance to stop me. That is hard for me to come to terms with because I never want to be in a position where I’m perceived as unapproachable.

Once I’m stopped, the real joy of the encounter starts to take place. After we share names and I ask them where they’re from I stop talking. I want to listen to whatever they’d like to tell me. Sometimes people want to let me know what they enjoyed from a session. Other times people want to share they were encouraged so they could continue to bring a human-centric approach to HR. Every conversation is filled with emotion. It may range from joy and laughter to tears and hugs. You never know what is going to be shared, and I’m completely cool with that.

Why? People want to share their story.

For anyone to have the courage to approach someone they know very little and share something that is personally important to them is amazing. I have found that it is also a felt need that typically isn’t being filled. I don’t know if this is true from their personal life, but I can almost guarantee it’s happening because of their professional life.

We have become a society filled with little tolerance for giving our time to others without an agenda. We value production and closure far more than we do having a conversation. We feel that most people are in the way, an annoyance or they’re sure to ask us something that will have a negative consequence. This is true with our peers, leaders, and employees at work. I can’t tell you how many times people feel bothered when others attempt to get someone’s attention to talk with them.

You’ll see people look over someone’s shoulder or they’ll glance at a screen because their mind and attention are already seven steps ahead. When I hear people complain about the amount of broken communication at their company, I am sure it’s because we feel that other people are not worth our time.

That’s why if anyone ever wants my attention, I stop and give it to them. My day is as full as theirs, and I have work I could get to or a place I could visit. But, if I rush to what I tell myself is more important, I miss their story. I can’t do that. I want to hear what they want to share.

Giving someone a few moments of my day is far more valuable than any task that is burning to be done. Having an unhurried conversation with someone who has sought me out on purpose deserves whatever time they need. And, more than anything, I get to learn about the wonderful, creative, talented person across from me. You never know who you’ll meet and how the interaction you have will brighten their day.

Everyone has a story. From now on take time to stop, listen and learn.

Be Still

Whenever I get the opportunity to speak in front of a room of HR and business professionals, I need to do something to capture their attention. That’s because if given the chance, they’ll be staring at one screen or another. It may be their laptop or their phone. It doesn’t really matter. The pull and allure of each device are so strong that we’ve all become mentally and emotionally attached to them. Sound harsh? It should because it’s what has happened to every person (including me.)

The voices in our heads tell us that we must stay eternally connected because if we don’t, we’re sure to miss something. I’m not being critical just observational. We don’t break away – and honestly don’t want to. When canvassing the presentation attendees each person is burdened because of the busyness they find themselves in. It’s all-encompassing and it seems like there is no exit. Instead of finding a needed respite, we take on more and more tasks and commitments adding to the crushing weight we already carry.

Whenever we do try to step back and rest, we feel guilty and tell ourselves that if we don’t jump back in quickly then “things” won’t get done. We’re not entirely clear what those “things” are, but we are confident they will remain undone. We don’t really know if that’s true or not because we’re not patient enough to find out. It’s a vicious cycle.

Lately, I’ve been more reflective and intentional to not fall into this trap any longer. It’s not that I want to avoid getting things done. Far from it. However, feeling compelled to be on the go constantly isn’t healthy mentally, emotionally, spiritually, or physically. I heard a person recently state that people find that “low-grade exhaustion is the new normal.” That’s encouraging, isn’t it ?? I have a feeling that you can relate to this even while you’re reading this.

What can we do? How can we make time for ourselves to rest and disconnect? What will happen to the myriad of tasks, deadlines, and mountains of work and activity if we dare break our pattern? It’s a two-word answer.

Be Still.

It’s not more complicated than that, but the discipline and faith to make this a reality takes true effort. Whenever you try to move in this direction, the pull to stay entrapped is great. However, once you do accomplish this breakthrough, the benefits are immense. I don’t want to be prescriptive or suggest a step-by-step model that surely will work for each of you. I think this approach is ineffective.

Being still is a cognizant step to breaking your current life pattern with the assurance it will work. You’ll have to trust me that it does. I now take time to be still regularly. I don’t try to fill this space with something else. I just simply take a break to calm myself, focus on the environment and people around me, and relax. Stopping the maddening pace of life gives me peace. I find that having this practice built into my days has actually rejuvenated me.

Now, I have more energy, joy, and time (yes, time) because I refuse to keep running at a breakneck pace. Being still has also cleared my thoughts enough that when the next challenge or conflict is at my doorstep, I’m in a better mental space to address it.

This week break away. This week don’t keep fighting to stay afloat. This week refuse to keep running. This week . . . Be Still.

A Fresh Coat

My wife and I have been fortunate to have lived in the same house since 1991. When we bought it we had been married for just over two years. We stretched quite a bit. It wasn’t a “starter” house but we found the right place at the right time. The family who was selling the house was being transferred to Mexico for work and they had four young kids. The husband was reluctant to sell it to us because we offered less than they were asking but it was as far as we felt we could go and still make house payments . . . and eat.

The wife was awesome !! She told her husband, “We have five days to move to another country with four children and they are the next young couple to get this house. They were like us. Sell it to them.” He did and now 33 years later we’re still here and we’ve grown into the house for sure. We raised our two kids into adults and we’re back to being the couple who owns the house – just a bit older.

As with any house, you always have chances to do projects, updates, remodels and/or repairs. Debbie asked me to paint our garage a little over two years ago and I dragged my feet as long as I could. I knew it would be a massive undertaking because garages are one of the most used areas in a house. We’ve always parked in the garage with our two cars and it houses too many tools and sundry items.

We started clearing out everything and put things out on the driveway. We, of course, found things that had been “lost,” and we also took the opportunity to get rid of items that had not been used for years. Next, came washing 33 years of grime and dirt off the once-white walls. The walls still looked whitish after all of this time. However, the simple action of washing the surfaces with hot water and a rag began the needed transformation. Once the walls were washed, I asked Debbie to help me lay out drop cloths to cover the concrete and asked her to leave me to it.

That isn’t meant to be harsh or dismissive. We know that I do better painting walls and ceilings while she rocks out with more delicate paintings like trim and doors. I turned on my Bluetooth lava lamp (yes, lava lamp) and opened the 5-gallon bucket of glistening white paint. The first coat took hours and hours and hours and hours. I was painting for almost six hours and I was covered from head to toe with splatters. I had hit my limit and even broke down crying because I was so sore. I was overwhelmed and knew the project wasn’t even half complete. My wife was so supportive even though I had lost my cool and snapped at her. (She’s awesome BTW !!)

After getting a late dinner, I apologized and she encouraged me to finish the garage the next day. The second coat went on much more quickly and smoothly. It only took about four hours to finish. The garage looked amazing, and new and it looked like life was breathed back into it. We reorganized the garage’s contents and we had more room than we ever imagined. All it took was attention and a fresh coat of paint.

It sounds like work, doesn’t it? How many places, departments, policies, procedures, etc. are cluttered, old, worn out, and outdated? We could easily take the steps to make them all current and relevant, but we delay and delay because we convince ourselves they still are somewhat effective. We can live with that.

But, should we? The answer is a resounding NO !! We all have the same opportunity I did with painting the garage. Yes, it was hard work that almost broke me, but it was worth it. The garage is still functioning as a garage. It hasn’t changed dramatically. It finally did get my focus and effort. The hours that were at times taxing were worthwhile as an investment. In fact, we probably won’t have to redo it for another thirty years if we are mindful of its appearance.

There is so much wasted space, systems, and time in our roles and throughout our companies. This week, take a deep breath, get some paint, and give everything a fresh coat.

Just 3 Chords !!

A few weeks ago I was fortunate to attend the Louisiana SHRM State Conference. I relish it when I can spend time with HR peers. It fills my bucket. I also gave two presentations and got to see the good work of other presenters. Conferences are a great time to connect, network, learn, and have fun. We spent so much time laughing while getting to know each other better.

After the conference came to a close, my dear friend Rebecca secured tickets for a real treat. A handful of us who were staying after the conference decided to go see two legendary bands – ZZ Top and Lynyrd Skynrd !! I was so geeked because I have been a fan of both bands throughout their long and illustrious careers. The night started by grabbing some incredible Mexican food and decompressing from the successful conference. We gobbled down our food and drinks because Rebecca and I wanted to make sure to catch every moment of the show.

When we made our way to our seats a third band on the bill, Black Stone Cherry, ripped the roof off. This was completely unexpected. I had never heard of them. They destroyed their set and were a mix of southern rock, heavy metal, and a bit of country. ZZ Top quietly took the stage as they sauntered out. Billy Gibbons strummed his first note and they were off !! (I’ll come back to this Texas trio in a sec.) Skynrd was so talented. They played a series of hits and elevated the room as we sang along ending the night with Freebird. The whole night was epic !!

The surprise of the night for me though was ZZ Top. Three musicians made enough noise to literally shake your chest with their sonic mastery. It was astonishing. All of the band members are now in their 70s which is ridiculous. They spoke little but did share the quip – “We’re just three guys with the same three chords.” So simple yet so powerful. They played a mix of their hits along with some deep, deep cuts and I was in heaven. I sang, screamed, and cheered throughout their entire set.

There is magic in threes. This is true for these rock legends just as it is for us professionally. We often talk about the need for mentors in the workplace. I agree. Being a mentor is a great privilege. Helping others learn the ropes so they can succeed in the company has limitless value. There is a watch out for this though because one should not just be a mentor. No one should feel they are so talented that their sole purpose is to have people sit at their feet just to listen to their wisdom.

People who are successful mentors have mentors themselves. That approach puts them in a trio. You shouldn’t mentor others unless you have a mentor. You need the 3 chords in order to make mentoring work effectively. We gather experience over time and there is strength in sharing what we’ve gone through. At the same time, we should never stop learning. Never. There is always something new to learn or glean from others who are your mentors.

This week follow the ZZ Top model for mentoring. They’ve been together playing their unique style for over 50 years. Three guys playing three chords works. It always will !!

To keep the vibe going as you read this, enjoy this deep cut they played live.

Totality

I don’t know if you’ve heard or not, but the solar eclipse is on Monday, 4/8/24. People around us are geeked !! At my workplace, we’re almost in the path of totality. My hometown is in the path of totality, and there are events planned all day for the 4+ minutes of darkness.

One of my team did a great job setting up a display at the corporate office of Sun Chips, Oreos (like the moon covering the sun), Mini Moon Pies, and Eclipse glasses for people to wear on Monday. I went off book because I wanted to get a pair of tie-dye glasses to wear and commemorate this celestial event.

I think there are lessons we can learn from the eclipse. I’m not talking about “embracing the energy” or that some unexpected spiritual occurrence will take place. The things I’m talking about are around work.

First, it’s quite refreshing to see people rally around a common event !! When people do this, have you noticed that grousing and complaining disappear? Instead, people exude joy, curiosity, and collaboration. It seems natural and people show little resistance.

What if that was the norm in our company culture? How could we take the steps needed where people rallied around the work they did and the people they worked with? What would our days look like if we didn’t focus on weaknesses and what isn’t being “done”? We could foster and develop an environment where people looked forward to getting together. They valued the different perspectives and approaches of their peers. Is it possible ??

The answer is YES !! What’s missing is no one acts as a conductor to bring this to life. This is an incredible opportunity for forward-thinking HR pros to be those conductors. This type of constructive and inviting culture should become our norm and not be as rare as the appearance of a solar eclipse.

What do you say? Are you willing to shift what you do to move your culture in this positive direction? I think we ALL should do our best to make this happen.

Secondly, the moment everyone is anticipating is when the moon completely covers the sun. It’s estimated that hundreds of thousands are flocking to try and be in the path of totality. We want to see it first hand. We want to see the sun blocked out from the sky even for a few moments.

We could also provide moments of coverage for others at work. As HR pros, we need to be present, available, and attentive to all of our employees. ALL of them. Instead of letting people get hung out to be criticized or ridiculed, we should provide cover. This rarely happens and instead, we end up picking up the pieces of interactions that went awry. Aren’t you tired of being called on only as an afterthought? When the majority of your HR job is reactionary in nature, you get burned out.

We can see lessons in the world around us that can be applied in the work we do. In fact, those learnings are often far more effective than trying to glean items from webinars, conferences and textbooks. Tomorrow, don your eclipse glasses and look up to enjoy this celestial marvel. Then take the steps to provide cover for your people and improve your culture going forward. Enjoy the eclipse !!

It’s That Time Again . . .

The sun is out and shining magnificently. Blue skies are dotted with wispy clouds moving quickly because it’s so windy. I check my Weather App and the temperature is a chilly 41 degrees (5 degrees Celsius for the global reader). I am wearing three layers – a tie-dye shirt (of course), a hooded sweatshirt, and a windbreaker in the hope of keeping warm. I slip on my yard crocs, get some gloves, and finish my prep by rolling out the yard machine just aching to fulfill its purpose.

I add gas to the tank, check the oil, and make sure the deck is set at the correct height. Before I pull the tow rope to start the mower, I make sure to have my Raycon earbuds securely in place and my Apple watch set on Outdoor Walk for exercise. I choose an episode of a Dateline podcast, hit start on the show, tap my watch, and pull the cord. The mower jumps to life waiting to tackle the vast sea of green ahead.

It’s that time again . . . the season of lawn mowing has begun !!

Our lawn is a feature of our home that I enjoy. Yes, it takes constant work and attention, but I love being outside working on it. I’m still a bit old-fashioned because I have a self-propelled push mower. Now that I’ve passed over into my sixth decade on this planet, I don’t have the same level of energy I did when I made the first cut in 1991. I used to be able to cut the whole yard in 1 and 1/2 hours without a break. In fact, I’d mow the yard and then spend several more hours with landscaping tasks beckoning me.

When I mow now, I take two to three breaks and stretch things out. I still enjoy it and don’t mind slowing down a bit. Being outside gives me a chance to break from the pace of life and enjoy the sites and sounds of nature. It is refreshing and rejuvenating.

As I walk back and forth row after row, I have a chance to let my mind wander and consider how this weekly chore relates to work and HR. You may find that odd, but I think you can tie all we do in life back to the work we get the opportunity to do. Lawn mowing is a lot like how work should be.

First of all, the grass looks better after you make a fresh cut. Ignoring the grass just means that it will grow wildly and look unkempt. If we look at trimming the things that employees don’t need or aren’t necessary, it would give them a chance to grow. The key is getting their work and relationships in shape so they can then stretch and grow through their performance.

Secondly, lawns deserve and need our attention. This is true of our people as well. Employees deserve our attention. They don’t have to report to work or do a good job. They choose to and we lose sight of that. Instead of being grateful for people showing up to perform, we focus on those who drain our souls. It’s not what we should do. The entire lawn gets mowed and EVERY one of your employees should get your time, focus, and attention.

Finally, taking care of your lawn gives you contentment and a feeling of accomplishment. The same can be said of our employees. It is okay to care for others !! Honestly, if you’re not someone who cares, you shouldn’t be in a role responsible for people. I’m not kidding. The workplace is more rich and meaningful when it is filled with people who are passionate and care for each other.

The mowing season here starts in March and goes until November. That’s a long time, but it’s worth every pass of the mower. The lawn responds and flourishes. If you do the things noted, your employees will too !!

I Just Need a Stick !!

Life is complicated. We don’t want it to be but it is. If we had our way, we’d eliminate all of the challenges and obstacles we could. Wouldn’t that be wonderful?

One of the areas of our lives that compounds this feeling of endless complications is work. Ironically, the place where we spend the most time during our waking hours is layered, convoluted, and nearly impossible to navigate. An additional impediment is people. Seriously. We are all carrying our own bundle of complexity. If you do the math and try to calculate just how intertwined work is, you’d need to use the following formula.

Take the number of people working in a department + the number of responsibilities they have + the distractions we all experience that keep us from our jobs + the infinite number of interruptions and unknowns and finally add the factor of everyone having different priorities. That comes out to one “normal” day.

It’s no wonder people feel frustrated and stuck. Honestly, it’s also fairly astonishing we get anything done. Thankfully, people have learned how to find a path that works most of the time and we’re good with that. In the midst of all of the activity occurring around us and the activity we’re trying to do, work happens (sort of). There’s another factor that aggravates this situation and all of the great people doing their best to perform. Instead of simplifying the work we have on our plate, we offer solutions which only add and add and add and . . .

I was having lunch this past week with a co-worker and we were talking about how we have people who are sinking in quicksand. Every time they try to address one situation it seems like ten more pop out of nowhere. It’s exponential and never-ending. We started our conversation like many that have happened before when we tried to assess what was happening when my co-worker just stopped. He paused, took a deep breath, and said the most astute thing I’ve heard in ages. “Steve, they just need a stick. They’re sinking and we keep coming up with multiple approaches and potential solutions when all they want is a stick to get them out of the quicksand.”

I sat there stunned. He was on point. It’s astonishing that the simple answers always seem to elude us. We’re as caught up in the many hairballs of work as anyone else. We should come up with the simple option, but we forget that simple is hard. So, here’s a way to offer a stick to our good folks who truly want to do good work.

S – Simplify. We don’t have to continually keep layering work. It takes more discipline to simplify work, but it is worth the time and effort. Strip away steps which pull people further into the weeds.

T – Talk to folks. You need to talk to your people about how they feel and where they feel stuck. Without assessing what they think they’re facing, you’re just going to come up with an approach that will be another burden to handle.

I – Intentionality. We often skirt around the edges of situations instead of being respectfully direct. We fool ourselves into thinking that people will arrive at conclusions if we just hint at what should be done. It has never worked. Be intentional to reach your people.

C- Change. At some point we need to get out of the cul-de-sac of coming up with the next best thing because someone will say, “Well, what if . . .” Change is a constant. Figure out when you’re close enough and then step into the change needed.

K – Keep at it. Work is a continuum and as soon as you get someone unstuck, there is sure to be someone else who has found their pit of quicksand. This is somewhat daunting, but being diligent and agile works against the trap of being stagnant.

This week take a look around and see who’s sinking. When you find them, fight the urge to create the next best system and procedure. Pause. Breathe. Then offer them a stick !!

Check on Your Icicles !!

I have lived in Ohio for the majority of my life. I love that in this part of the Midwest, I get to experience all four seasons of the year. Each season has its pluses and minuses. I have to admit that I do love a good snow !! This past Friday afternoon a legit snowstorm took over for several hours. It was part of my commute home and I was able to get back and enjoy the flakes floating down from the sky. When it was over, we had 3 inches covering everything in a smooth white blanket.

I am one of the odd people who regularly yearns for more snow. I think it paints a beautiful landscape of Winter. I knew the picturesque scenery would be short-lived because Spring is doing its best to arrive and start the second season of the year. As the snow began its inevitable melt, the conditions were just right for icicles to form. I LOVE icicles !! They are a wonderful creation but they don’t always appear after every snow. So, when they occur I make sure to cherish them.

Icicles are fascinating because they form while melting. They cling precipitously off the edge of something or other. There is no rhyme or reason to how long or short they’ll be. Also, some just seem to build and build until they become a massively thick structure reaching down as far as they possibly can. As rarely as icicles form in our area during the winter, their time is limited as well. As the outside temperature rises, the icicle begins the end of its “life” by slowly dripping from its tip. You hope for it to melt completely, but more often than not, the icicle detaches from its edge and it rapidly freefalls to shatter on the ground below. As I’m writing this blog, there is a barrage of icicles falling and smashing on the back patio.

It’s a shame that they don’t stay around longer than they do. I understand that everything has its time and life cycle. However, they are so magnificent and make such a visual impact that it’s brighter when they’re around.

As I take a look at these dangling masterpieces, it makes me think of people. You’ll hear the term “well-being” being used more regularly these days in the workplace. Unfortunately, it took a global pandemic for organizations to realize the well-being of our people has ALWAYS been something that deserved our focus and attention. Now, hang with me here (pun intended). I think many of our employees act just like icicles on a daily basis.

You don’t see them before they appear magically from the crowd. It’s just like icicles that emerge from the “crowd” of a fresh snowfall. Once they show up and are visible, you see them as the talented and unique people they’ve always been. What you don’t notice is they may be hanging on a ledge and you don’t even realize they are. On the outside, they glisten and are on display while also melting on the inside at the same time.

Most likely, our great people will detach and fall as well before they reach out. That shouldn’t happen. We should be in a position to not only enjoy them for all they bring to the company, but we should make sure they’re more anchored all the time so they don’t fall. Making sure we are intentional in knowing our people all. the. time. needs to be our baseline as HR pros. They should never be oversights that get in the way of our work.

People are looking for someone who will be there for them all the time and not just in times of crisis. Taking note of a person’s well-being is a full-time endeavor. The more we embrace this, the healthier people will be. Let’s turn the tide and take care of our icicles. Value them every day and give them the awe and attention they deserve. Then you’re sure to have them with you year-round.

The Future Workplace

This past week I had the incredible opportunity to speak to an auditorium filled with college students. I’ve become accustomed to speaking, but this time I was a bit anxious. You see, I’m almost 40 years older than all of the young students in the room. I wasn’t quite sure I’d connect with them. I was hopeful but it wasn’t a sure thing. Even though I’ve been speaking for several years in a variety of venues, I still have that tinge of uncertainty which I welcome. I never want to take it for granted or be so self-assured that I overlook the reason I speak – the audience.

The topic was fascinating because I was tagged to speak about the Future Workplace !! (Cue space music in the background.) I wanted to see where the mindset was of the students so I asked them using Slido.

(Quick aside – If you’ve never used Slido as a presenter, I highly recommend it because it allows full participation from the group you’re in front of anonymously. Check it out !!)

The kids pulled out their phones, clicked on the QR code, and started typing. I chose a WordCloud for them to populate. There were nearly two hundred responses and the top answers were: Money, Work-Life Balance and Flexibility. So, the newest folks who will be entering the workplace would like to get paid and not work all the time !! I agree that is a need even today.

Once I knew where they stood, I turned the tables on what they expected. Instead of lecturing to them about my decades of vast experience, I talked about topics to look for and expect in the workplace. The tone was more about encouraging them to be intentional and create the workplace of the future themselves. I didn’t want them to be subject to what others define for them. My generation did that and I felt that the majority of my career was filled with traditional boxes following a top/down approach.

The workplace of the future is going to be people-centric and people-first. Since the auditorium was filled with people, I shared that they had the foundation already sitting in front of them. We talked about culture, behavior, contribution, adding value, and more. The message I wanted to make sure stuck with them was this – Embrace all that they are as people and all that they’ll bring to the workplace from their vantage point. Also, I emphasized to NEVER let people from other generations put them down or degrade who they are or how they approach work.

I closed by encouraging them to connect with current businesspeople to establish mentors to be resources for them. Yes, I also told them they should network, but I wanted them to know that networking is a business skill and not a job-seeking skill. I kept with my style of having my accompanying office table filled with toys and even got some laughs despite our age difference.

At the end of the presentation, I was touched by how many students stayed to chat. Several of them said, “I didn’t know what to expect when I came tonight. I thought it might be dull and boring, but it was fun.” My favorite comment was, “I had a picture in my head of what an executive from a company looks like and sounds like. I was floored to see you dressed in a colorful shirt, fun shoes, and jeans. You were down-to-earth and authentic. You changed my perspective on what C-Suite people could be.”

It was reassuring and ironic at the same time. My nervous assumption about our significant age differences was unwarranted. We connected because of the common fact – we’re all humans. I think we should continue to focus on the human factor of the workplace now and into the future. The “things” like AI, HR Tech, new processes, and systems will always be evolving into something new. We’ll never fully be ahead of the curve and any predictions will have some things right and others will be missed.

I’m sure people will be speaking far more about the “things” of work instead of the humans. That’s a shame because the workplace of the future will include people. People frame the culture. People design the strategy. People make work come to life through the systems and processes.

I encourage all of us to embrace those who will make up the future workplace. It will be exciting to see what they do and what is invented next. Believing in them now and lifting them up is how WE can impact the future. We don’t have to keep focusing on the How and What is coming. We will be successful now and into the future for years to come if we focus on the Who !!

I’m geeked about the future. I can’t wait to see what all of those students will do. I hope you are geeked as well !!

Simple is Hard

This past week, I was fortunate to return to the speaking circuit for the first time in 2024. Whenever I get to speak to a group of my HR peers, my bucket is instantly filled. I never take it for granted. As soon as the obligatory speaker introduction ends, I can hit the first slide, and time seems to disappear.

I can feel the energy of the room ramp up when I introduce a few of the concepts I wanted to cover during my time. You see, I believe in and have practiced a stripped-down version of HR throughout my career. When I began practicing several decades ago, it wasn’t even called Human Resources it was Personnel. What was interesting was the old name of the field was a more accurate description of how most of the work was done. It was impersonal distant and heavily process-driven.

People are probably reading this and screaming that little has changed. That may be true in pockets or in companies that don’t value HR. I hate to hear that. I can’t tell you how many times people have come up to me after presentations sharing that they are faced with roles that still value the Personnel approach. Interestingly enough, there is this constant push to rename and rebrand the profession yet again. Instead of focusing on doing good work with people, we’re worried about what we’re called as an industry. I really am not concerned with what HR is or isn’t called as long as we try something that works.

Great HR is best when it is simplified. When we strip back the layers of the muck that have been built in over the years we make true progress. We thought our purpose had been to continue to build system upon system, process upon process, and policy upon policy. The more we wrote and implemented, we assured ourselves that our work and relationships with people would go smoothly. We have tricked ourselves into believing that we can have the perfect model with a set number of prescriptive steps to refer to for any situation we face.

There are still speakers, books, blogs, and podcasts that propose this ineffective and archaic belief system. Isn’t it ironic that if we only needed one true system then there wouldn’t be the need for any others? Have you stepped back to consider that?

Simplifying HR is needed because people are complicated. Each individual on this planet is unique. They can’t be, and shouldn’t be, crammed into a box of any sort in order to comply and conform. But, as Martin Scorcese so aptly stated, “Simple is hard.” You think it would be just the opposite. However, creating more and more and more layers of do’s and don’ts (mainly don’ts if we were honest) is easy. Having the discipline to keep things simple and not allow the layer building to occur takes considerably more effort.

The key to understanding here though is this – Keeping HR simple allows you and your employees to thrive. You have to trust me that you unleash more of the inherent talent people want to bring to work if you focus on allowing them to perform. How that looks where you work is up to you.

This is the baseline message of almost every talk I give. I’m out to deconstruct the past in order to build up the profession. Pulling the layers back and eliminating them reveals amazing people who have been there all the time. We just haven’t seen them because we’ve been lulled to sleep doing work building matrixes.

This week find one thing to strip back. Just one. The next week find two to three more and so on. Have faith and know that simplified HR can work for you. Taking these steps will be far more impactful than building the next great initiative. Enable the people you have working at your company to perform. You’ll find when you do this, they will.