Category: Human Resources

You Are Not Alone

The past month has been a time for me to refresh my need to be surrounded by my HR peers. I was fortunate to speak at both the Virginia/DC SHRM and Illinois SHRM State Conferences. Let me make sure you understand the biggest takeaway from both of these events.

There are sooooooooo many HR peers out in the field that I have yet to connect with or know.

You may wonder why that even matters. Let’s turn back the clock for a moment. This year, in June, I’ll be celebrating my 40th year as an HR professional. That seems surreal. Over this extended time, I’ve learned so much. I continue to be as engaged and passionate about the field I chose four decades ago. If I could split my time in HR in half, I’d see one very distinct shift that mattered more than any other.

No, it wasn’t who I worked with, who my boss was, or what role I held. The first 20 years of my journey, I worked as an HR department of one. That means I had no one I could easily go to to ask questions or bounce ideas off. I was a lone ranger. The fact is, I didn’t even think that others were in human resources. My focus was primarily on my work and my daily job. I never thought about seeking out others. I didn’t know others existed. Sadly, that limited me in ways I wasn’t even aware of. I was a self-taught HR practitioner with few resources.

Right around the turn of the century, I happened to join the local HR Roundtable in Cincinnati. That simple step opened up a world to me, as if I had been a pioneer exploring a new frontier. Suddenly, I was surrounded and connected to several peers. It was magnificent !! Once I began to realize I could intentionally connect with others in HR, I never stopped. And, I don’t intend to.

The two conferences had 700 and 450 people, respectively. I did my best to reach all of them. I know how challenging our jobs are without having connections. It’s nearly impossible. Most of them were eager to connect as well. Most, not all. That always crushes me. I want people to have the faith that others in the industry are people to believe in and learn from.

My experience has been that the more people I meet, the more meaningful relationships I form. This leads to being a resource for others while also having the ability to reach out to them and ask them for their insight and advice. I’ve yet to find a peer in HR anywhere around the world who wasn’t willing to have a professional reciprocal relationship. I can assure you that I could reach out at a moment’s notice to ask for someone to share their experiences on a situation, and my inbox would be filled within moments.

As part of my mission to connect people with purpose, I’ve partnered with People Over Perks by Leapsome — an HR community built for candid, peer-to-peer conversations. It’s a global gathering of professionals who regularly share ideas, best practices, and real-world approaches in an environment that actually feels safe to do so.

What makes People Over Perks genuinely different? It’s completely sales-free. Leapsome hosts the community but never uses it to promote their platform, and joining won’t land you on a sales call list. They wanted to create a space where HR peers can congregate and gather. They realize that HR folks need each other. That we’re better together !!

One other amazing facet of belonging to this community is that there’s no cost to belong – ever.

It didn’t take much to have me jump right in. I welcomed the chance to get to meet and interact with more HR peers. And, I’d love to have you join me as well.

Here’s the link to do that: https://hubs.li/Q04dPscd0

Make this your pivot point as I did 20 years ago. You don’t have to be alone in HR. You shouldn’t be. Find your community. Take the first step with People Over Perks. You’ll be glad you did !!

A Fresh Coat of Paint

This past weekend, my wife and I traveled to Indianapolis to see our daughter Melanie. This is a normal occurrence for us. This past Christmas, I gave her a coupon book for a year’s worth of workdays. It’s always fun to visit and get our hands dirty. Melanie bought her house four years ago. We knew it would be an adventure because the house is over 100 years old !!

We spent much of the first year of her home ownership on major projects like painting, landscaping, laying flooring, improving walls, and cleaning out items the prior owner left behind throughout the house and garage. Since then, we’ve been adding touches to the house that she wants. It’s amazing to see the transformation from all we’ve done.

One of the last projects that needed to be tackled was her buffet in the dining room. It’s a beautiful piece, but it looked worn out. The first task we worked on was replacing the janky mix of glass and plexiglass in the four doors on the front of the buffet. We bought some wicker, measured it to size, and then stapled the material to the frames. It went very well . . . with one exception.

Did you know that staples come in different sizes ?? I didn’t. This matters because some of the staples we used broke through the frame. This chipped the paint and left the sharp ends of the staples protruding through the wood. To address this, we visited her local hardware store and found staples that were smaller but did the job. We loved the wicker. The chips in the paint were discouraging, though.

So, it was my task to get the buffet back in working order. Debbie and Melanie worked on organizing her basement, which took a detail-oriented focus (not my strength). I folded the edges of the staples that had broken through back into the frame and filled all of the holes with wood putty. There was a large section on the top of the buffet that had water damage. This needed a significant patch of wood putty. After the putty had dried, it was time to paint.

The buffet had been a dark, chocolate brown. We didn’t want to match the color. Melanie thought it needed a bit more vibrancy and life. We found paint called Leather Brown. We knew it could make a stark difference. We were right !!

With each brush stroke, the old, weathered buffet began to shine. The gloss from the paint popped as the sun shone through the adjacent windows. The small knicks, past water stains, and paint drops of other colors all disappeared. The surfaces looked new. You could imagine the furniture letting out a sigh of relief, knowing that it was going to have a renewed appearance. The first coat looked brilliant, and I was hopeful that’s all it would take. Not quite. There were some areas I missed, and some of the putty was peaking through. A second coat was needed. Not a problem. Thirty minutes later, every blemish had vanished. It was so refreshing to see how it turned out. Melanie was geeked to see it in its new state !!

As I was waiting for the paint to dry between coats, I went outside to do some trimming of plants in her back alley. It gave me time to think about how something so simple as a fresh coat of paint was so effective in giving the buffet new life. Couldn’t the same be said of our employees ??

Each one of us (Yes, we’re included) gets knicks, scrapes, and damage over the years. That just comes with time working together. It’s interesting, when you hear managers talk about their people, you hear how broken they are. It’s never the case, but it becomes the perception they have of others. We want to fall back on traditional methods to fix people, like performance reviews, coaching, or disciplinary action. We convince ourselves that if we have a stern enough talk and approach, people will snap to a new state of awareness and performance excellence. It’s folly. It always has been.

Our employees are like my daughter’s buffet. What they need, and long for, is our time, care, and attention. We have the opportunity to invest in our people so they can be renewed. Intentionally giving others our time is like giving them a fresh coat of paint. Each minute and hour we spend starts to make all those damage marks fade and eventually disappear. We need to quit thinking that building relationships is a waste of our time. Just the opposite. Every time we can clear our schedules, avoid distractions, and listen to those we work with, the company improves.

This week, get out your wood putty, painter’s tape, paint brush, and a fresh, new color. Sit down with your people on purpose and start adding that fresh coat. Trust me, they’re waiting for you to do this !!

Find Your Vibe !!

A week ago, I was fortunate to be the opening keynote speaker for the Virginia/DC SHRM State Conference. Having the opportunity to meet new people and also see old friends is something that has always filled my bucket. Getting to share ideas and concepts to have people think about HR in new ways is a bonus.

The volunteer leaders did an incredible job to match the theme of the conference – You Can’t Spell Hero Without HR !! Their planning details covered every aspect of the event. Their energy permeated each session. They even gave out capes to the speakers !! I had a wonderful time meeting a ton of new HR peers I hadn’t encountered over the years.

Another very positive reality in attending these events now is that my wife Debbie is traveling with me. It speaks to how amazing she is as my partner. Her willingness to go and be surrounded by HR pros who she doesn’t know is admirable. I’m very comfortable meeting strangers. In fact, I long for the chance to do so. I am confident that I’ll learn something new from each person I meet. Debbie prefers to surround herself with a smaller group of people she knows. This takes a ton of effort and stretching for her to hang with me at conferences, and I appreciate that she’s there by my side.

Once we’re done with my responsibilities at conferences, we are now taking the time to explore the cities/towns we’re visiting. You can learn so much about the world IF you choose to explore it. Too often, we get caught up in the tasks we have planned that we miss the hidden treasures that each city holds. We’re very intentional in breaking out of the “to-do” mentality and turning into adventurers instead.

The conference was being held in Virginia Beach this year. We had visited the beach, the incredible boardwalk, and the massive statue of Neptune with our kids when they were younger. We didn’t take in much more than the regular tourist highlights that most people see. This time, we dove deeper to see what we could find. In doing that, we found a true treasure – the ViBe Creative District !! It’s a neighborhood away from the retail and boardwalk side of Virginia Beach that is covered in art. There are over 200 murals covering walls, fences, garage doors, streets, and a series of obelisks. Everywhere you look, you find them. Each one has its own style. There are murals that are easy to understand right next to those that are abstract. There are ones which are vibrant and leap off the surface where they’re painted. Next to them are muted, subtle pieces.

We wandered for several hours on foot to try to make sure we didn’t miss any of the creations. In between our exploration, we paused to enjoy a smoothie and a snack at the eclectic Bad Ass Coffee. It was the perfect afternoon !! We shared the pictures we had taken so far with each other. It was fascinating to see which murals Debbie chose to capture vs. what I chose. We had many in common, but even then, those were unique because of the angles we looked at each one.

What I loved about the whole district was seeing the vast variety of art. Each person who had painted their mural had to have had an idea, a concept, and an approach to bring their work to life. They had found their vibe to add to the ViBe district. They didn’t know how people would take in or interpret their art. They most likely didn’t care. It was more important to create than be concerned about someone’s opinion.

After we wrapped up our time meandering through the district, I had a chance to reflect a bit. How much of what I do has a creative touch to it? Have I found my vibe in practicing HR ?? I tend to think so, but I wanted to pause and make sure. It’s very easy to slip into a place of complacency and redundancy. Much of what we do on a daily basis is repetitive in some way. You can get lulled into a pattern that lacks any sense of innovation.

Walking through the forest of murals rekindled my desire to make sure not to be someone who settles. I want to look at each situation as if it were a blank wall waiting for an artist to bring out the painting hidden beneath the surface. I not only want to find my vibe, but I also want to sustain it !!

How about you? Do you need to break out of a funk you may find yourself in? Are you tired of the daily rut of HR? If so, pause, pick up your paint brushes, and start creating. Take the steps you need to take and find your vibe !!

Because I Want To . . .

This past weekend, I broke away from the normal hectic pace of life I find myself in to attend a retreat. It was a faith-based time away, and I was truly looking forward to it. I wasn’t sure what to expect. I wasn’t apprehensive in the least. We had no advanced agendas or topics. The only known fact we had was the time to arrive at the campground and check in. I was cool with that.

It was just what I needed personally. Time away. Time to reflect. Time to learn.

You see, I’m on the downhill side of my career. It’s something that comes to mind more with each passing week of the year. Please note that I don’t plan to have an abrupt stop to what I do, but I do plan to make a shift in a few years. I’m geeked about the time leading up to that transition, and also anticipating what could possibly be next. Just like the retreat, I have no advance information. For some, that could be overwhelming or daunting. I’ve never been a person who’s had to have everything lined out for me. I’m very comfortable stepping into the unknown and then seeing what will happen.

During this latter stage of my career, I was reminded by the retreat that I still have so much to learn. Not kidding. When you look at all of the possible information that exists, and the experiences I could have, I’ve barely scratched the surface after 62 years of wandering on this planet.

I love learning !! I always have. Finding new subjects and perspectives intrigues me. I try to be well-versed and expand my horizons. I’ll read about people whose thoughts and approaches to life run counter to what I believe. I feel it’s important to have an understanding of where people are coming from instead of making assumptions. I am hopeful that I’ll be someone who chooses to learn for the remainder of my life. I don’t see any reason to stop.

How about you ?? Are you someone who wants to constantly learn, or are you someone who has settled into a pattern where you’re comfortable? You have enough knowledge to get through your day. There’s little to no desire to stretch again. You find yourself worn out. Why in the world would you want to take on more ??

I think it comes down to a mindset. I don’t “have” to learn. I “want” to learn !! It’s a simple distinction that’s very powerful.

Too many people go through life reluctantly. They want little risk, little variability, and little change. Stability is valued far more than uncertainty. There’s no urge to learn more because they’ve hit a level of feeling they can perform with what they’ve already gathered over time.

I think that’s a miss. You see, I am a mix of someone who is very content in who I am and what I know, and who still has a burning desire to learn about what’s next, what’s new, and what’s possible. I find life and people to be truly fascinating !! There is so much that can be explored. There’s still so much to discover. I don’t want my life to be limited if it doesn’t have to be.

This week, I’d encourage you to pause and look around. Do you see some learning opportunities you could step into? Are there people you could meet and have a rich conversation with? Learn because you want to. It makes each day an adventure.

Ask For Help

You may not know this, but one of the outreaches I facilitate is an HR newsletter and forum called the HR Net. It goes out to over 14,000+ people globally each week. I write an intro called – “A Note from Steve . . .” This past week’s note felt like it needed to be posted to my blog and other platforms. It really struck me, and the response was overwhelming. So, I’m posting it here – give it a read.

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You have all been so kind to allow me to send you this newsletter. I am starting this one out a bit differently.

I love sharing stories and experiences, and how I see HR woven in most things like an invisible tapestry. This is another story that’s a bit more personal than usual.

Quick HR disclaimer: Everything is good. You’ll understand when you read on. Just want to reassure you before jumping in.

This past week has been overwhelming in a way that has rarely happened to me. It started with a handful of big surprises that were work-related. Things that stopped the work that was being done so they could be addressed. I was fortunate to be involved, but these were all out of the normal uncertainty you face in HR. Draining, stressful, emotional. All moving forward, but it was like multiple trains hitting at once.

Add in the normal commitments I have – Chairing a non-profit board, teaching a small group at my church, DisruptHR Cincinnati, and co-hosting an over-50s group with my wife for our monthly social get together (all of them wonderful).

Then, on Friday, I learned that my best friend is having significant surgery on Saturday. He checked in to inform me and ask for prayer. A 10-hour procedure. I adore him, and we are like family. On Saturday, my 87-year-old mother, who lives out of town, called to tell me she may have lost sight in her left eye. She called to inform and reassure me. Reassure me !! She was good and had support from friends and family. I felt like I was being pulled in 1,000 different emotional directions. Then, I get a text from our daughter asking if my wife and I can get to her in Indy that day. This wasn’t usual for her to reach out so urgently. We dropped everything and got in the car. When we connected, we listened to her, assessed options, and connected her with the resources she needed. My wife stayed with her, and I returned home with her dog. On Sunday night, I became ill, and it’s just shaking off now as I type.

I’m not sharing this as some truth or dare example of – Can you believe I’m facing all of this ?? No, life is full of ebbs and flows, joys and trials. I just hadn’t had everything hit like this in such a short period of time, so I did something I rarely do – I asked for help.

You see, I’ve tried to live my life as one who gives help whenever asked and with little hesitation. I’ve always known that I was wired to be available for others. I’m just not as open to asking for help myself. I’m embarrassed by that. It’s a mix of self-assurance, confidence, and the thought that I can weather any storm. That’s arrogant. That’s just me. However, I also think as HR pros we are constantly in roles where we lend help to others – but won’t ask for it ourselves. It’s not healthy or sustainable.

I know that my story and series of circumstances that have hit are not unique or greater than or lesser than what every person faces in some form or fashion daily. What I have learned, though, is that reaching out, being vulnerable, and candid only did this . . . Friends, co-workers, and family instantly stepped in to offer whatever was needed without question. Some help came in the form of hugs, tears, check-ins, notes of encouragement, and prayer. It was as overwhelming as the past week.

I always share about how we are better together (which is true !!) – with one addition. You have to be willing to ask for help when it’s needed because THAT brings us together. Don’t go through life alone. You don’t have to. Reach out. Make the ask.

Calm in Chaos

When I was younger, I loved playing softball. I started when I was in college, playing on co-ed teams. Post graduation, I joined my cousin’s team for his law firm, a co-ed team we had with Young Friends of the Zoo (a volunteer group), and a men’s team through my church. I loved the pace, the camaraderie, and the chance to be a little “athletic.” Please note that I was never the best person on the team. Far from it. I could hold my own in the field and was a bit of a secret because I was one of the few left-handed players in each league.

I loved being on teams and competing. In some teams I was on, the focus was far more social than trying to take the league title. It was a nice balance to the men’s teams I was on that tended to be far more competitive. Quick reminder – these were softball teams. That didn’t seem to matter to some because their competitive juices would jump to the surface the moment the lineups were set. I enjoy winning. I don’t know who doesn’t. However, to win at all costs and with any level of behavior, not so much.

One other odd facet of playing on all of these various teams was that I usually became the team coach or manager. I was never the person who started the teams, but sometime during our season, I landed in the coaching chair. I loved it. This gave me more excitement than playing the games because I had the opportunity to check in on each member of our team to see how they were doing as humans. I’d go out of my way to ask about them, their families, their jobs, and keep track of how things were going. Making sure we were a unit was far more important to me than focusing on the few superstars we had on our roster.

One of the teams I was fortunate to lead for 20 years was always at the top of the standings. We were usually playing for the championship every year. We weren’t the most talented team ever. We were consistent and played together. I made sure we took time to encourage each other, whether we were batting or out in the field. I made sure we emphasized sportsmanship regardless of how the games progressed or the final outcome.

In most leagues, you find that you’re going to have one or two rivals. It just happens. Ironically, in our church league, we had such a rival. Our ragtag group of guys would take the field with the other team, who evidently had more financial backing than we did. Crisp uniforms, great equipment, etc. They were uber-competitive !! Trash talking, coarse language, and making fun of when our players performed at a standard less than they thought should be as elite softball players.

One time, as we were playing each other for the league championship, the tension was building each inning. My players were getting very frustrated with the tone and approach of our rivals. You could feel it was about to boil over and explode when I called a time-out. Instead of pulling our team together to rally them to stay calm and continue playing, I walked out to the center of the field. This was not how these were supposed to go.

I stood there and addressed our rivals and our team. I explained that there was no reason for this level of anger, frustration, and poor behavior. We were playing for our churches. It didn’t reflect who we should be, and I stated that if it continued, I was going to have us forfeit. We weren’t going to be a part of this. By the way, we were winning at this point.

A silence came over the entire field. The umpire came out to me and said, “I got this.” He called the captains of both teams together, and we had a reset. The game continued and was far more enjoyable. In the end . . . we lost. However, we kept calm in the midst of a very tense situation. As we shook hands after the game, the guys from the other team apologized, and we made peace.

Now, I understand that tensions rising during a church softball game isn’t “chaos.” Most people who consider things chaotic aren’t truly, but they are for them. We all encounter times in our lives where chaos erupts. The question is, who will lead people through what they are facing? There are far too many people who look to the loudest, most charismatic voice in the room. They may be loud, but that doesn’t automatically translate into leadership.

There’s also a difference in asking people to just calm down. That’s not helping either. We need to be leaders who remain calm ourselves. Take time to listen, assess, and then step in. By being the one who keeps calm during times of chaos, you’ll find people identify you as a leader. One that they can follow confidently.

Today, chaos seems to be happening everywhere. It gets more attention than those who choose to be calm. Stay strong. Be calm. Step in. Lead.

A Snow Day Reminder

My wife and I were hunkered down this weekend, anticipating the predicted winter storm. We were told that we’d get over a foot of snow. Now, living in Greater Cincinnati for the majority of my life, I have become skeptical of weather reports like this. In fact, several of the meteorologists slyly joked that we’d all be in our homes, wondering if the massive amount of snow would truly arrive.

Well, it did !! It started very slowly and then built up overnight while we were asleep. Sunday morning revealed a deep blanket of snow everywhere. That wasn’t even the end of the weather adventure. It continues to snow and accumulate as we saw more and more objects disappear under the encompassing white covering. Thankfully, we were safe, warm, and kept our power throughout the storm.

This weather was the talk of everyone around here on social media. Church services were canceled, stores and restaurants closed early, and we were sure all of the surrounding schools would be closed on Monday. This story isn’t unique. This particular storm reached across the majority of the U.S. with frigid temperatures, ice in many forms, and challenging circumstances.

The snowstorm forced me to slow down and reflect. Something I don’t do nearly enough. I was struck by the fact that while I was stuck in my house for a period of time, there were many who continued to work. People who, a mere six years ago, were considered “essential.” The road crews, public workers, hotel staff, hospital employees, and police and fire crews. That doesn’t even cover all of the folks who remain the backbone and foundation of the work being done all the time.

Once the pandemic receded into some form of normality, we quickly slipped back into a mindset of a work environment that is predominantly focused on professional-level office jobs. This is backwards and upside down. With 80% of the workforce occupying non-office roles, the focus is misplaced.

Honestly, wouldn’t it be better if every role, job, industry, and occupation were always considered essential ?? Why do we continue to only value people in certain roles when an emergency occurs? We’ve become so narrowly focused as a society. The only things that get our focus are those that affect us personally. We don’t take the time to raise our heads from the daily grind we find ourselves in to acknowledge or recognize the contributions of the many people around us. We still have the expectation of “getting things done” far more than valuing the talent and effort everyone brings daily in their given occupation.

No more. I want to be a person who happens to work in HR who is grateful and benefits from the work of those who don’t hold office positions. We all should have this mindset !! Let’s do what we can to turn the tide so we don’t have to have the next catastrophe hit in order to see the people who make up our foundation. Value everyone. Make sure they are all essential !!

Because I Knew You

Do you have anyone you can think of who has left an imprint on you ?? More than one ??

It’s a question that has been on my mind lately because we live in a world and at a time where people seem to focus primarily on themselves. The sentiment that you must look out for yourself first is prominent both personally and professionally. There are countless books who encourage and emphasize a self-focused approach to every aspect of life. It’s daunting to dare to think or act differently.

However, I strongly feel that we need to become less self-focused in order to truly affect change and foster sustainable leadership and relationships. It is important to be self-aware and self-assured. I find that if you are, then you’ll see that you’re “good” most of the time, and can focus on others more naturally and easily.

This weekend, after a great time with my extended family for the Thanksgiving holiday, my wife and I took my mom out to eat at a Mexican restaurant. We had been driving for over five hours and didn’t feel like cooking a meal. The restaurant is less than a mile from our house, and it’s a fave landing place for us. When our server approached the table, I could tell she had a spark in her eye. When she asked if we had made our choices, I attempted to order in Spanish. Mind you, I don’t speak Spanish.

She giggled and responded to me in Spanish. I pulled out my phone and looked up Google Translate because I planned to converse with her in Spanish for the rest of the night. I asked for a refill of my Diet Pepsi, and she quipped, “Mas bebida.” I typed “Mas vevida?” and she grabbed my phone to correct me. “More drink. Mas bebida.” We both laughed, and I saw her go speak to her co-workers while pointing back at our table.

There were more interactions we had, and when it was time to leave, I said, “¿Me puede dar la cuenta por favor?” She replied, “Si.” I laughed and told her that was too easy. We talked at our table for another ten minutes, and then left to pay. As we hit the door, our server waved and exclaimed, “Adiós, amigos !!” She had made our night out spectacular.

Earlier in the week, our family took time to go see Wicked for Good in the theater. It was an incredible sequel. The final song includes the compelling lyric, “Because I knew you, I have been changed for good.” As I was crying (because that’s what I do), the lyric touched me. I was sitting in the aisle with my mother, wife, brother, sister-in-law, nephew, and his wife. Each one of them has changed my life for good in one way or another.

The more I think about it, I can think of how many, many people have changed my life for the better. In fact, most of them have. I feel that if you view each encounter with others as having value, you’ll become more and more others-focused. Then, you’ll have a memorable encounter with a server at a restaurant.

This week, let’s all agree to be more cognizant that we are people who are known by others, and that can lead to change that is good.

Remember to Play !!

Do you remember when you were a kid ?? I can remember pretty far back. My earliest solid memories were from when I was five years old and in kindergarten. It was my first experience with school, and it had the perfect mix of learning and play. Heck, even the lessons were laced with fun activities. Throw in daily recess, and you have sheer perfection. There was structure, but it never felt confining.

Fast forward fifty-six years to the present day. As a “mature” adult, you’re not expected to play anymore. Sure, it’s acceptable to be a fan of multiple sports teams. But, that’s the extent of what people feel still falls in the realm of adult behavior. If you participate in sports recreationally, you aren’t pressing the boundaries too much. Other adults will support your efforts while also bemoaning how their body can no longer perform like it used to.

Board games are also deemed okay if there is a family or neighborhood gathering. They can help pass the time if you also have enough to eat and drink. These games must be limited to short bursts of time because you don’t want people to slip into that younger state where they used to laugh and act more carefree. How awful would that be ??

It saddens me that the art of play has been replaced with the myth of being a responsible adult. When did “responsible” become defined as reserved, demure, and lifeless? Why did we get lulled into a state of stress, frustration, anger, and disappointment while calling that success? A telltale comment I received after giving a presentation at an HR conference helped prod me to respond. The person stated that my style was sophomoric. As a fellow senior HR practitioner, he didn’t know why I spent time using toys for my examples instead of concrete business practices. He was also confused as to why I spent the majority of the presentation focusing on people. He wanted to focus on business !! That was far more important. I venture to say, this person doesn’t play.

I play. Always have. Always will.

My wife Debbie and I co-host an over-50s group at our church. She does an amazing job organizing activities for each night, and I am the ringleader who makes things come to life. Whenever we meet, we incorporate play, arts & crafts, friendly competition, and storytelling. We get a huge turnout of people, and I’ve heard them share with others how much fun they had for a few hours. You see, they forgot how to play . . . but they still know how.

Recently, I also had an opportunity to speak to a class full of 5th graders on the importance of being good. I brought my props (toys), which caused them to squeal when I used them. I also challenged them to a fierce smiling contest where everyone had to hold their smiles with teeth bared and not laugh or giggle. It was spectacular !!

I play at work as well. I go out of my way to connect with as many team members as I can daily. I ask how they’re doing and respond in a radical fashion by staying to listen regardless of what they share. I also regale them with stories from my weekend or encounters with team members from other locations.

Here’s what I know . . .

People who play enjoy themselves more than those who don’t. Laughter is healthy for you and helps you retain information. Not taking yourself seriously reduces stress, frustration, and anger.

I’m sure there are many who feel this approach isn’t professional or befitting of someone who is a Chief People Officer. That’s cool. I’m good with it. I know the relationships I have bring the best out in others because I play.

This week, as we take a break to celebrate the Thanksgiving holiday, pause and reflect. Are you content or wound tightly? Are you consumed with worry, or are you eager to see what lies ahead? I could keep going, but I think you get the gist.

I hope your time with friends and family is meaningful, full, and memorable. Take time to be thankful and step out a bit to play. It could be a great start to a new set of habits and approach to life, personally and professionally !!

Slow Down

People are constantly in a hurry. Constantly. On top of that, people are rarely disconnected from a screen of some sort. (I know you’re using a screen to read this, but hang with me.)

This constant pressure to be moving no matter the cost is exhausting !! People are edgy and ready to snap at the drop of a misconceived phrase someone asks looking for clarification. The ironic thing about this incessant pace is that few object to it. We’ve convinced ourselves that it’s the norm. Even if you take a day off, you fill it immediately with as much activity as you possibly can. This concerns me for several reasons.

First of all, we’ve believed the lie that if we DON’T hurry, then something is sure to be forgotten, overlooked or incomplete. Also, we’ve taken on this hidden peer pressure (also a lie) that if we don’t hurry, someone else will and then they’ll get ahead of us. The third lie we tell ourselves is that if WE don’t do everything ourselves, then the end product is certain to be shoddy. No one does work as good as we do !!

Ugh. It’s killing us. We need to all SLOW DOWN.

My favorite season is Fall. In the Midwest, the temperature drops, and our trees show their true colors. This year in Cincinnati, Ohio, we went from having a surplus of rain to a full-on drought. The trees stayed green. We were getting concerned because we thought this meant that one weekend they’d jump from green to falling to the ground without sharing their autumnal glory. Here’s what we forget. Trees don’t hurry. They do what is needed when it is needed and not a moment before.

Last weekend we received a good soaker of a rain, which evidently turned on the internal mechanism for transformation. A week later we’re surrounded by vibrant reds, yellows and oranges !! All at the right time.

We can learn from these magnificent organisms. They still produce, grow, reach new boundaries, and evolve while being measured. There’s no sense of hurriedness. Isn’t it time that we stopped having company cultures based on a constant drive, unrealistic activity, and production at all costs ?? It is. In fact, it’s overdue. People don’t realize that this “production first” mentality is not feasible or sustainable. Instead of understanding that this breakneck pace is the cause of much of our rework, we invent new procedures that are sure to fix everything. It doesn’t and it won’t.

I’ve rarely been a person who feels rushed or pressed – personally or professionally. Sure, I get anxious about deadlines and making sure to be accountable. However, I’m measured. I slow down on purpose. I know this is frustrating to the work world of doers. If others aren’t sprinting to the point of exhaustion like they are, then they view others as not really working. Do you see the irony in this? Speed and activity are what are valued. Thoughtful, paced, intentional work is viewed primarily as slow. The results are the same, if not better, being measured. Please don’t mistake being measured as inactivity; far from it.

In order to break from the norm of running, running, running, you have to have a more disciplined approach to your day. It’s not a complicated system. In fact, simple is better and simple works. Let me give you an example . . .

Every morning before I start my commute, I walk out to my driveway and take a deep breath regardless of the weather. As I exhale, I say, ” It’s a good day for a good day.” You know what . . . it turns out that more often than not. This week, stop hurrying. Slow down. Take in everything around you. Trust me. When you do, your true colors will start showing as well !!