Tag: SHRM

Impact

This past week, I had a truly humbling and surreal experience. I received a phone call (yes, a real phone call) from a dear friend who happens to be a fellow HR practitioner. We’ve known each other for many years through various volunteer leadership roles. After seeing each other with several other volunteers, we clicked. I know her, her husband and her daughter. She knows my wife and my kids as well. Anytime I see her name pop up on my screen, I’m eager to have a chat.

After we did our usual rounds of catching up, she told me she wanted to share an email she received from one of her HR team. She prefaced her statement by letting me know that I’d be brought to tears. That’s not hard for me. I’m a bundle of emotions on a daily basis. She asked me to read the email, and then get back to her.

One quick aside for context. My dear friend has been kind enough to get access for her team to view presentations from the annual conference because they all can’t afford to go. This investment in her team is amazing. She encourages them to pick sessions that stretch them, and she’s kind enough to ask them to watch my presentations. Back to the story of the email . . .

I couldn’t wait to receive the message and dive in. Once I heard the “ping” of my inbox, I quickly opened the email. Within a few paragraphs, the tears began flowing, wetting my cheeks. It was tough to finish the touching story through blurry eyes. Her team member said how much he appreciated the opportunity to watch sessions, and he had a “Steve Browne moment.” He stated how he appreciated my open emotions, being willing to be vulnerable in front of the audience, while exhorting people to be people-first as HR practitioners.

His “moment” was when he was coaching a person out on leave, going through a devastating illness. He listened, shared, and then wept with the employee. He told my friend that this experience validated why he was in HR !! He had not been in the field until a few years ago. His career had been in a different area of the company. He told my friend, “I don’t know if I’ll ever get to meet Steve, but if I do, I’d shake his hand.”

I called my friend, still in tears. I said, “We should set up a virtual call and surprise your team member.” She was thinking the same thing. This past Monday afternoon, at the end of the day, she and her team member were on a Teams call. I joined in. He was floored, and so was I !! I told him how moved I was by his story, and that I was grateful he was a peer in HR. It tickled me that he was caught off guard and was a bit speechless. We had a wonderful conversation, and I made sure that he thanked my friend for modeling a people-first approach to life herself.

I share this story to bring attention to the Jane Goodall quote above. We need to realize we ALL have the opportunity to make an impact on the lives of others. We need to be cognizant of that. You never know how someone who watched a video took steps that affirmed being human in HR works. I’m crushed by this story. I’m also encouraged because we are the ONLY profession that works with every employee in our company. Today, and every day going forward, choose to make a positive impact . . . on purpose.

Can I Tell You Something ??

As I sit down to type this post, I’m exhausted. My wife and I just returned from the SHRM Annual Conference in San Diego, and some time away we tacked on the back end of the event visiting San Francisco. We enjoy visiting places once we land in a destination. We do all we can to pack in as much sightseeing and local flavor that we can. The bookends of flying are always somewhat adventurous even if most things fall into place.

Each year I attend the annual conference, I am renewed and rejuvenated !! There is one primary reason for this rekindling, and that is spending time with my HR peers from around the globe. I’ve been going to the conference for 15+ years and have been fortunate to be a presenter at the last 11 years. I am geeked to see familiar faces, and get a jolt of energy if someone screams out my name, “STEVE !!!” from across a crowded hallway. There are countless smiles, hugs, and laughs shared from the moment I touch ground in each host city.

I know that I’m fortunate to have that occur. I don’t take it for granted. I also want those who attend to know that who they are and what they do matter to me, and to the lives of the people they touch. HR can be thankless work. This arena gives me the opportunity to gather people around, encourage them, and hopefully renew their interest in the industry that has been my chosen field for the past four decades.

The constant shining reality of what SHRM has always been about for me is the people. That has been true for the 25+ years I’ve been involved – through thick and thin.

Walking through the convention center in San Diego is daunting. It stretches on and on in one continuous line. Sessions happened in hotels that were at each end of the center as well as throughout the two floors of the center itself. I give you that mental picture as a framework for what occurred.

I get stopped often when moving through SHRM Annual. Having been a regular for some time, I’ve met thousands of people over the years. This year took on a whole new level of personalization that I wasn’t seeking or expecting. It’s humbling to me when people come up to me and share stories. You never know what you’re going to hear, and each one fills me with intrigue and anticipation. You see, if people are willing to take time to open up, be vulnerable, and share what’s on their hearts, then they will always get my undivided attention.

When I was stopped, the conversation usually began with, “Can I tell you something ??”

The stories shared often brought me to tears and left me speechless. I heard one after another from people who told me how they had been moved and affected by my presentations. Many told me they were on the verge of quitting HR, and then changed their minds. Others shared how they were just wandering the halls and unknowingly sauntered into one of my sessions.

I heard tales of how they bought toys for their office or for their staff after seeing the menagerie I travel with. They talked about how they found joy once again in being an HR practitioner.

I was shaken to my core. Often, I shared a hug and could barely squeak out a “Thank You” before I wept. Wave after wave of emotions hit me at every turn. I can’t capture in words how much these conversations mean. My favorite ones are people who confide they’ve seen me speak for several years but didn’t know if I’d be open to meeting them in person.

I assured each person that I’m a peer and just a guy in HR. I cherish the chance to meet anyone who’s willing to connect and share even the smallest hello.

If you’ve read my blog at all over the years, you’ve heard me state how important it is to connect as fellow HR professionals. I mean it. People who do good work are aching for someone to come alongside them. Each time I meet an old friend for a warm embrace or a new one for a handshake, I’m anchored.

This week, reach out to someone as an HR peer. Give them just a few moments of your time during your hectic week. Don’t worry about what to say, or what you’ll cover. Start simply with . . .

“Can I tell you something ??” . . . and watch what happens !!

Welcome to My Hotel !!

Last year, my wife and I traveled to Houston, Texas. It was our first time there and I was speaking to an HR team from a construction firm. It was a small event in a cool, industrial warehouse that was converted into a meeting space. We had a great time and got solid recommendations of where to go and where to eat from the local folks. We gathered all our belongings and traveled less than a mile to our hotel. We added a few days of PTO to extend our stay and visit the city.

As we wheeled our suitcases down the hall, we turned the corner and I heard a voice jubilantly exclaim – “Welcome to my hotel !!”

I perked up immediately and sauntered up to the hotel check-in counter when the clerk cheerfully said, “Welcome to my hotel. I’m Yolanda. Are you here to check in?” I was floored by her exuberance and replied, “Why, yes we are !!” My wife rolled her eyes a bit and whispered, “That’s what she’s told to say,” and I’m sure she was. That didn’t deter my excitement.

Yolanda went on to tell us about the hotel’s amenities and offered to be available for us whenever we needed it. I was so geeked by her approach and thought she went above and beyond in showing her hospitality. My wife and I went out to be tourists and as we strolled back into the lobby hours later, we heard Yolanda say, “Hi there Mr. and Mrs. Browne !! How was your time out in my city?” I was giddy once again. “We had a great time Yolanda !! Thanks for asking.” One thing to note – The lobby was teeming with people moving back and forth involved in various things, and yet Yolanda took the time to check on us in the midst of this hurried activity.

On the day we were going to leave to fly back to Ohio three days later, I was having problems getting our boarding passes to load on my phone. I decided to go down to the lobby and try out the “business center.” It didn’t work because I’m sure it’s overused. I decided to go to the front desk and ask for help and I heard, “Hello, Mr. Browne. Can I help you?” You guessed it. Yolanda was manning her post yet again. She was so helpful and we were able to get checked into our flight and print our boarding passes.

While I was spending more time with her, I was filled with curiosity. I asked her about her approach and her joy toward the guests of the hotel. She brimmed with delight and shared she had been a front desk clerk for 20 years and she couldn’t be more proud of the work she did and the place she worked. I told her I was in HR and I was so moved by our experience and I knew she offered this same level of engagement and service to everyone she encountered.

This made such an impression on me that I incorporated our experience with her in one of the presentations I give at conferences and I end by asking – “Is this how YOU view your job in HR ??” The response is a mix of “not really” or “I wish I did.”

I first used the story while speaking at the SHRM Annual Conference in New Orleans in 2022. After the presentation, someone came up to me at the front of the stage and pulled me to the side. “Hi, my name is Kimberly. Did you stay at the Embassy Suites while you were in Houston?” I told her I did and then she floored me.

“I work with Yolanda !! My team and I heard your story and we’ve been texting her during your speech to tell her that you were bursting with elation as you told this room filled with thousands of people all about her.” I burst into tears. I couldn’t believe it. We hugged and I asked Kimberly to tell Yolanda thank you for letting me share our time with her with others.

A few weeks passed, and Kimberly sent me a picture through Linked In. Here’s what I received. That’s Kimberly on the left and Yolanda on the right.

I couldn’t believe it !! I added this picture at the end of my presentation and have been fortunate to share it many more times. At SHRM23 this year in Las Vegas, I shared about Yolanda again, and after the presentation, as I was signing books at the SHRM bookstore, another person approached me. “Hi there. I’m Jamie and I work with Yolanda. Thank you so much for continuing to share about her. I wanted to get her one of your books so she had a note from you.” I started weeping again. I couldn’t grasp what continued to happen.

This past week I spoke at the HRUnite! conference in Frankenmuth, Michigan. It was an amazing smaller HR conference which was more intimate than others I’ve been fortunate to speak at. After I presented, I received a note from Kimberly through Linked In. She said, “I thought you’d like to see this . . .”

I read the post from Avion Hospitality and the tears began to flow again. You see, Yolanda was recognized at her national conference. They showed me speaking on the stage using the closing slide I’ve been using showing the picture of Kimberly and Yolanda. They said –

“For the second year in a row, Yolanda Johnson was highlighted at the National Society for Human Resource Conference and shown on stage as an example of finding a company and career you love. Yolanda is Guest Services Manager at Embassy Suites Energy Corridor and clearly had a positive impact on this guest. Congratulations, Yolanda, on succeeding in your quest to welcome every guest and make them feel like family. We should all be so lucky to encounter your energy and enjoy our work as much as you.”

I left a comment on the post and the Embassy Suites account wrote me back. Yolanda’s story just keeps going on and on.

So, I’ll ask again. Is this how you view what YOU do? If not, why not? Yolanda has chosen to bring her whole being to all she does and her story is now touching people around the globe. May we all learn from her and change how we view our jobs. You never know who will tell your story to others !!

I Say Hello – #SHRM22 Thoughts

The lanyards are ready to be hung on my hook of past conferences. The conference bag full of swag I thought I needed is bulging as I get ready to haul it into the office and add “toys” to my ever-growing office menagerie. The memories of incredible food at several places steeped in Cajun spices still make me salivate. And, the incredible improv blues/jazz/rock melodies from the jam session where any musician could bring in their instrument and jump on stage at Cafe Negri still resonates fondly in the recesses of my mind.

Oh, yes, then there was the ocean of people moving like a giant system of streams throughout the endless New Orleans convention center. Each one trying to find a concurrent HR session to make sure they were getting a full dose of professional development. The thousands of attendees of SHRM22 were constantly on the move. Session rooms were filled and emptied. The lines for coffee, food, vendor swag, box lunches and chances to win a ticket to SHRM23 ebbed and flowed with ease. The parties and gatherings that once again came to life throughout the city were all magnificent, colorful, and energetic !!

The SHRM22 Annual Conference and Exposition was fulfilling in so many ways. To see HR peers gather together en masse was thrilling to see. Watching people shop in the SHRM store, have conversations with each other off on the side, seeing the SHRM Executive Network grow and participate, as well as a full contingent of HR students from around the country filled my heart. On top of this, there were several global attendees that filled the halls. I met folks from Korea, Canada, India, Barbados, Bahamas, Ireland, Mexico, Saudi Arabia, Nigeria and more.

Yes, I’m a fan of the Annual Conference. I’ve been fully immersed in them for over the past decade as a volunteer leader from the local to the national level. I’ve been fortunate to be a speaker for several years and I get to sign books. I get a thrill every time I get to meet a person willing to chat and tell me their story as I sign my name. This year was a “return” for me because I was able to be an “attendee.” Yes, I had social media commitments and I spoke at two sessions, but that was stepping back from the past when almost every moment was scheduled with obligations and appearances.

I loved it !! It was freeing to swim in that ocean of people.

I wanted to make sure people felt a bit of that same passion. So, I chose to throw down a gauntlet to see if my peers would willingly pick it up. They did and it was magnificent !!

I noticed, as with most HR conferences, that people are far more concerned with getting their lanyard, their badge, their conference bag, etc. than they are in greeting and meeting the people milling around them. Attendees rush to sessions to grab a seat. It’s great to see full rooms, but the effort to run to sit is astonishing to watch. Few, if any, look up to see the thousands of amazing humans within arms reach.

People who are talented, experienced and disconnected. It’s true. In the 35+ years I’ve been in this field, HR pros eagerly take in as much content as they can at every session, but they miss the chance to meet the most incredible resources available to them. If even a fraction of the attendees at SHRM22 met each other, we’d see a gathering of such phenomenal HR knowledge exist that we’d have a natural bank of intelligence we could tap . . . if we connected.

The gauntlet I threw down was during one of my sessions when I challenged the capacity room to stop looking down. Pause. Look up and notice the other humans. Then . . . say “Hello !!”

The challenge was to be carried out throughout the venue including escalators and I said I’d be watching to see if people did. Oh, boy did they !! That was on a Monday afternoon and from then on you could hear people greeting each other out loud for the rest of the conference. The energy at the event jumped even higher as you saw smiles, laughter, and cheerful greetings happening everywhere. It spilled out into the events, the streets, and all over the city !!

It was a simple reminder that we need to show life ourselves in order to breathe life into others. What we do as HR pros is challenging work. We need to not only enjoy our time at HR conferences, but we need to return to our workplaces and bring encouragement, strategy, humor, fun and light. It’s not enough to say you attended SHRM22. You now have the chance to shape, shift and improve your role, your company, AND yourself !!

The gauntlet has been lifted, a positive wave has gripped many and they are now going forth to their corner of the HR Universe until we meet again. (And I can’t wait !!)

You Gotta Minute ??

The past few weeks have been a whirlwind because I was able to speak to my HR peers at both the SHRM Annual Conference and the Georgia SHRM State Conference in person and the Pennsylvania SHRM State Conference virtually. It’s been a long time since I’ve had these opportunities and I relish them. Any chance I get to be with others who practice HR, I’m geeked !! Seriously. Very few things fill my bucket as much as this.

I was able to spend more time in person at the SHRM Annual Conference and I was humbled to be able to speak at two Mega sessions. When I walked into the room, my jaw dropped. As I stood on the stage, I couldn’t see the back of the room. I couldn’t believe that I’d have the chance to ever speak in such a vast space. It’s hard to not be anxious wondering if the room will fill or not. I don’t take that for granted because I know that I’m usually one of many great options. So, when people choose to attend I appreciate them more than they probably know.

The room was filled each time with the second session having even more folks than the first. We laughed, learned, and even made it through loud thunderclaps as a torrential thunderstorm came up right when I started to speak. It was a wonderful time !!

After I finish a presentation, the most humbling thing occurs. People are kind enough to come up to chat and share their thoughts about what they heard. They also share their experiences which I always like to hear. Some ask questions and some even want to take a selfie. The biggest thing they are looking for is my time and attention. I never take this for granted and give them as much time as they’d like.

Throughout the week, I made sure to walk through the conference, hang out at the SHRM store, and just hang with the attendees. More than a few times, people came up to me and asked, “You gotta minute?” I always said, “Yes.” I have to admit that these conversations were so meaningful and touching because the folks who stopped me wanted to share what they were facing personally in their current HR role. Most of them were very emotional and there were several tears shed. I’m not ashamed of that. If you know me at all, I’ll cry at any time. I love it when people exhibit their emotions.

You see, I think that the work of HR is hard. It’s hard because we intentionally work with people, and people can be exhausting. That includes us as HR pros too by the way . . . because we’re people too. Too often we don’t have a strong network of peers that we can reach out to, rely on, or dump our bucket with. We try to slog through our circumstances on our own and don’t realize the power of having HR peers you can reach out to.

The peers I spoke with wanted to be heard, listened to and valued. They wanted to be reassured that the work they did mattered – just like everyone in our workplaces. I don’t want you to think this is a “woe is me” type of situation. We’re far too busy doing work that we completely ignore the people. As HR pros, we propagate this and it slowly sucks out our souls.

This needs to change. And, it needs to change now. You see the ONLY thing that every person has to give is time. AND people are worth our time !! The best thing about the conferences I participated in was the interactions I had with the attendees – not that they got to listen to me. I wouldn’t exchange those chats for anything else. Let’s make our profession stronger by intentionally giving each other our time and attention.

If someone asks, “You gotta minute?” – I hope you say, “Yes” as well. You’ll be glad you did !!

Live Again !!

As I went slowly down the escalator, my heart began to race. A table came into view with rows of attendee badges perfectly lined up in alphabetical order. There was a section for attendees, vendors and speakers. I quietly walked by as my face was plastered with the largest smile I could muster even though the volunteers couldn’t see it behind my mask. I didn’t care because I was filled with joy !!

I probably didn’t look like I belonged in the conference center because I was in a t-shirt, shorts and a baseball cap. I kept walking around and waved when I made eye contact with folks. I peeked in the vendor hall and then made my way to the ballroom. I opened the doors and stepped inside. I saw rows and rows of round tables with empty chairs placed around them. I looked to the front of the room and saw the stage that was well lit with spotlights. A podium was in the middle and a colorful banner was in the background announcing the conference theme. It was heavenly !!

I took a few pictures of the room, posted them on Twitter anticipating the event’s beginning the next day. It gave me a chance to share my excitement. You see, I was the opening keynote speaker the next morning. I did what I normally do when I go to conferences by walking through the spaces and getting a feel for what everything looks like. I like to have a mental picture of the environment and get a feel of the event’s vibe. I did my best to blend in because I didn’t want to interfere with the good work happening all around me.

The next morning I got ready quickly, went to the coffee shop, and hustled to the conference ballroom. I set up my table showing my office menagerie and donned my microphone. The attendees started to roll in and take their seats at the various table. I kept getting more and more excited as the tables kept filling up. The conference had an excellent emcee who I had interacted with for a few minutes prior to everything started. He did a great intro and then I heard it.

For those of you who don’t know, I’m a music freak and a giant U2 fan !! Overhead I heard one of their many great songs, Beautiful Day, start to play as I took the stage. It was perfect. I pulled up my first slide and started with a story.

The hour I was to speak flew by as if it was a mere few minutes. The crowd was great, engaged and we laughed a ton !! Afterward, the best part of the entire day happened. I got to talk to people in person. There was a mix of greetings ranging from fistbumps to nods to full-on hugs. It was magnificent !! I am always humbled to get the chance to present and talk to my peers and encourage them in the good work they do. I didn’t realize how much I missed this form of human contact.

I was able to stay for the full first day of the conference. Throughout the day I caught up with old friends and met a ton of new folks !! I walked across the street to grab dinner at a restaurant that was filled with fellow attendees. I was invited to join a table and the night ended as fully as it had begun.

I am geeked that people are moving toward in-person events. I understand that there is still a great need to be cautious, safe and respectful of where things stand. However, we also need to move forward even in small ways. People want to see each other. THAT is the best reason to reconvene and have HR conferences.

I would be completely fulfilled to see more and more folks in the years to come. I know that each time will be a beautiful day !!

Dear Sir or Madam, Would You Read My Book?

The world has changed. It’s too early to tell if that’s for the better or not, but there’s no denying it has changed. So too has the world of work. As with most shifts we experience in the business world, people are speculating, posturing, and predicting in order to give our new working environment definition and structure. Most of it is trying to reflect the obvious with words like “dealing with”, “managing” or “measuring” the remote workforce. You’ll also see pieces on “managing the effort to return to work” and “what policies do we need now?”

You see, work has changed . . . but we haven’t.

At a time when HR stepped forward to lead through all that landed on us throughout 2020, we are quickly falling back into the patterns which have limited us for decades. We were quick to be agile and adaptable, but now that we’ve been in a continuous crisis response mode for over a year, we want to return to limiting and restricting work in order for it to fit into various compartments of control. We need to move forward. We need to step out, and we need to lead !!

Last year, right in the middle of everything hitting the fan, I released my second book; HR Rising !! From Ownership to Leadership. I wrote it as a call for our profession to step out of the shadows we have so willingly stayed in for far too long. Ironically, the book was complete and sent to publishing before the world turned upside down.

It was reassuring to me to see HR step up and lead last year and show organizations that ALL issues in companies are people issues. To be relevant and sustainable in the present, and the future, companies need to become people-centric in order to perform and not only in response to a series of global crises. There were countless examples of how Human Resources pros showed the value of empathy, consistency, equity, social responsibility, and genuine focus for the care of employees.

This should be a springboard for us and not just a moment in time. When I wrote HR Rising it was a call for the profession to embrace change and move forward. It was a challenge to no longer settle for a traditional approach to culture, employee relations, and the overall practice of HR. There is no reason why we shouldn’t be a vital, integrated business function ALL the time. It is not a stretch for us to lead from the positions we currently hold, and I feel we are called to do so.

Just think what our companies will look like and how meaningful work would be if we switched to a focus on development, encouragement, and equipping staff. How exciting would it be for you to drive strategy, organizational change and see an engaged workforce because HR leads the way? Not just now, but all. the. time.

We can’t think that we can continue to practice HR the way we have. It’s outdated, and if we don’t move now, we will be as well. I wrote this book to change the profession that I love. The profession that I intentionally plan to grow with for the rest of my career. I ask you to check it out and see how you can evolve in how you practice HR. I ask you to choose to lead. Let’s reshape the profession and the world of work so people-centric cultures focused on performance, resilience, and vitality become our norm !!

The title of the post came from four lads whom I have always found to be revolutionary. And now, it’s our time !!

I Will Follow

I don’t know if you knew this, but I am a gigantic fan of the band U2 !! I am pretty sure I have their entire catalog of music including some pretty rare bootlegs. I am even fortunate to have a signed copy of their classic album The Joshua Tree hanging in my office at work. They launched as a group during my mid-teens and I couldn’t get enough of them (still can’t). I’d honestly love to meet them in person just to chat and share a pint. It’s on my bucket list. So, if anyone reading this can hook me up . . .

This weekend I was listening to U2-X Radio on Sirius XM when I was reminded of a significant anniversary the band was celebrating. Their first album, Boy, was released 40 years ago !! It’s hard to grasp that so much time has passed. It still stands as an incredible first release. The band members were just entering their 20’s and I was 16. I couldn’t believe that these guys were my peers (in age). The first single from the album was the first track – “I Will Follow.”

When it comes to following, we’re hesitant. We’re taught to lead and/or be independent at all costs. Following is perceived as weak when it comes to organizations or social media. In a time when society values self-promotion almost more than any other facet, it’s easy to see why people stand alone. Put on top of this that following is difficult because we tend to distrust others. That may sound harsh, but there seems to be some invisible gauntlet people need to pass through before they are accepted by others. Some caution may be warranted and no one should put themselves in harm’s way. However, when we assume the worst in someone before interacting with them, we’ll get what we expect.

Another factor that causes us to pause is that we tend to give our attention to those who are more visible and vocal. We tell ourselves we can’t be “like them”, so we hesitate in connecting. Countless lists that promote a select few folks doesn’t help with this comparative lens either. It’s humbling to be recognized for your contribution, but not at the expense of keeping others from participating.

When Twitter first started years ago, an activity called “Follow Friday,” which is denoted by the hashtag #FF, was very popular. It got people to connect, and since the platform was new, people regularly sent out tweets with recommendations of others to connect with. It was fun and gave the forum energy. It also opened your eyes to others in your profession that you most likely would not meet in person. It expanded your network, your reach, and your perspective.

As with most things, time erodes our interest. Those that were active when Twitter launched are less active now. Not all, but many. I was bummed about that because I’ve been active on Twitter for 12+ years now. I continue to find new folks in HR around the globe. I learn new things, hear new voices and see a desire for a profession that wants to collaborate and come together to improve the workplace for employees.

I haven’t given up on #FF and still send out a barrage of tweets every few weeks to keep the HR community connected, vibrant, and interested. The point of this effort is not so people focus on me or a select few. In fact, I type out each tweet every time and don’t program or automate them. Each of these accounts is a person, a peer, and someone I am grateful to be connected to. The recommendations include those who have different outlooks and opinions because I feel it’s important to surround yourself with diverse thoughts, cultures, and backgrounds. A dear friend of mine, Perry Timms, recently wrote about “fellowship not followership” which encourages folks to join together as a fellowship that isn’t focused on a single person or a few people. I dig this very much and am fully into seeing this happen in HR and business across the planet.

I’d encourage all of us to look at connecting. I know it’s a common theme you hear from me, but I believe in continuing to push forward. There are so many amazing people in our field !! Each time I do a #FF I get tweets back from people who are talented, passionate and eager to follow each other as well. I still get geeked to see a new professional join social media, a new podcast which elevates thought and causes us to stretch, or a new blog that gives a platform for someone to share their thoughts and ideas. I hope you connect. I hope you follow. I hope you build fellowship.

And, of course, I need to celebrate that anniversary I mentioned earlier !!

Lost in Transition

Have you ever been between jobs and unemployed? It sucks. There’s no greater truth. Throughout my 30+ years of my career, I’ve been in transition twice when I wasn’t working in HR. I wanted to spend some time on this topic because I’m seeing a very unsettling trend. Even though there are millions of people who are unemployed, little is being done to help them.

I’m not talking about social assistance or making a political statement. We need to step back, be reflective, and evaluate this situation because we can make a difference in the lives of others if we choose to. The reality in our lives is that we may genuinely feel bad for those who are unemployed, but we expect them to buck up and shoulder the work (and it IS work) to find a new job. If we were honest with ourselves, we’re concerned if we’re personally employed first and foremost. I understand that and it is important because you want to be able to provide for yourself and those you support. Don’t you think that the same sentiment is important for those in transition as well?

Being in transition is draining, frustrating, and stressful. Like it or not, much of how we define ourselves is through our occupation. If you don’t think that’s true, take note of the first question most of us ask, and receive, when we meet someone for the first time. It’s, “So, what do you do?” We ask about their work and employment. It shouldn’t be the first things we ask, but that’s for a different post.

After time, people in transition lack the confidence, energy, and initiative to keep plodding on. They feel isolated and may even feel like a failure. It isn’t true, but no words of encouragement can breakthrough. The emotional toll that hits people in transition is significant. They may not share it with you, but it’s present and makes any job search of any length even more challenging.

Now, this is the point in most HR blogs where there are tips and tricks for jobseekers including effective networking, resume construction, how to use social media, etc. There are several people who have solid insights and suggestions which can be referenced and used. I want to offer a different suggestion that falls outside giving people more work in order to find work.

Ask those in transition one question – How can I help you?

That’s it. It sounds simple but it will call for you to make a commitment that requires consistency, follow-through, and being willing to put others ahead of yourself.

We don’t do this as often as we could. As HR professionals, we should have more natural connections with our peers and other employers than any other profession. Since that is the case, how can we be more intentional in making connections for people? I’m not talking about filling openings in your own organization. I’m talking about helping people in transition just because you can !!

I’ve been facilitating an in person HR Roundtable for 20+ years. It pains me that we haven’t been able to meet in person for several months due to the pandemic. Several years ago, a peer of mine came up to me after one of our meetings and asked if I’d consider putting people’s resumes out on a table at the back of the room. I was a bit confused. I explained to him that this was an “HR” Roundtable, and he countered without hesitation, “Then why wouldn’t the people who work with people help others? It seems natural to me. By the way, I’d like to put my resume out too.” I was floored and embarrassed by the oversight.

The next month we set up a resume table and have had one ever since. We also allow anyone in transition to attend regardless of their background. I opened up the forum for two reasons. First, HR professionals need to realize we are businesspeople first. We should embrace that and own it. Secondly, people in transition needed a way to show they are talented, smart, and willing professionals who just happen to be between gigs. It’s not uncommon to announce at the end of roundtable gatherings that several people have found jobs.

You see, people need to get healthy emotionally before they land again. YOU can be the person who helps them along that path !! This week, reach out and talk to those who are looking for work that are in your sphere. It may be a neighbor, a friend’s spouse or partner, or a stranger. (Yes, a stranger.)

We can be the solution to helping others find themselves and stop them from being lost in transition. I hope you take this to heart and reach out a helping hand. It only takes one question . . . How can I help you?

Lessons from Lava Lamps !!

If you’ve read this blog for any time, or if you know me personally, I’m pretty much a hippie. Now, I don’t have the “look” much anymore, but I do have the vibe. I’ve always related to the general positive approach to life that embraces people for who they are and where they are in life. I dig tie-dye as a personal fashion statement even though it went out of style decades ago. It’s a natural choice for me.

One of the iconic items from this approach to life is the lava lamp. I remember seeing them in a neighbor’s house when I was a teenager. I was fascinated by the warm glow and the globs of liquid moving up and down the colored water. He was a stereotypical kid of the 70’s with his room filled with blacklight posters, incense, and a bead curtain that hung at the entrance to his room. I felt at home and have held onto this fascination with this simple, decorative item.

As a confession, I have four lava lamps in my office and three more at home. I was even given one this past Christmas as part of a secret Santa exchange. It has a Bluetooth speaker in it which you can stream through as it’s glowing and moving !! It’s epic. I love having the lamps on, and they are the first switches I throw on when I hit my office door.

Now, this may sound a bit “out there,” but I think we can take lessons from lava lamps which apply both to practicing HR and in interacting with people. You see, by themselves, lava lamps are fairly non-descript. There’s a metallic base and cap at the top of a tapered cylindrical piece of glass. The liquid inside may be clear or colored, but it is nothing more than a filled tube that is basically inanimate.

Sitting motionless at the bottom of the liquid is a chunk of some colored waxy goo which could honestly be a candle. The lamp will be another piece of furniture unless you take a simple action. You need to click the switch to turn on the lightbulb which is hidden in the base of the lamp !! That simple motion will give this throwback novelty the energy it needs to bring it to life.

The waxy substance will start to liquefy due to the heat and, over a few hours, it will start to separate and move to form ovals of various sizes which float to the top of the lamp and slowly glide back down. Once it’s fully heated, the lava lamp sets the mood of movement, peace, and calm. It’s fulfilling its purpose.

What does this obsession with lava lamps have to do with HR and interacting with people? Everything !!

Too often we sit inanimate in our offices just waiting for some tragedy to unfold. Too many HR pros feel their only reason for existence is to be called upon when some uncomfortable employee relations issue arises. We begrudgingly jump into action well after we could have been involved. This becomes our general approach to work and HR is seen in a negative light throughout the organization. We shrug and take on the burden of what we feel is our calling and we’re miserable. Makes you want to go into HR, doesn’t it ??

It never has to be this way. If you took a new approach and saw the amazing people around you like lava lamps, you could take the simple action of flipping their switch to turn on the lights that are hidden inside each of them. It may take hours, or much longer, for them to warm up to you. But, take heart, they will because each of us is looking for the intentional move by someone to acknowledge and value that we exist and want to contribute. At times, we make HR far too complicated and hard. Each person in your organization wants this uncomplicated act to occur every day.

What would your company look like if every person knew they had value, were cared for, and were believed in? Trust me, it would transform the world of work as we know it !!

So, this week instead of falling into the mindless pattern of task and compliance which you think defines you and how HR is accomplished, flip the switch on the lives waiting for attention all around you. Go out and get a lava lamp !! Put it on your desk wherever you’re working now and turn it on every day as a reminder that you can be the spark which brings life to others. Click !!