Posts in the HR Category at Everyday People, Page 35

Listen. Respond. Repeat.

How many people do you encounter in a regular day? Do you meet the same people every day, or does it vary greatly?

I know that I have hundreds of interactions every day and they are rarely the same even it is with some of the same small group of people. I understand people’s desire for these conversations and situations to have some commonality, but they rarely do. The differences may be significant or they be just a slight nuance that adds something new to the mix.

This constant variety is often a challenge and source of frustration for HR pros. We want to take some time to breathe or synthesize one interaction when another one happens on top of what we were just responding to. Since this is the reality of human resources and not the exception, we need to have a method that better prepares us to work through situations instead of facing a constant start/stop pace every day.

I have found that the longer I practice HR that deconstructing works for me far more often than creating something bright, shiny and new. So, I’d like to introduce how I handle the beautiful myriad of interactions I encounter. This is what I do . . .

Listen. Respond. Repeat.

They are three simple words, but in order for you to be consistent in taking this approach, you need to address some things that are in our way. I was talking with a great friend this week and he was sharing the challenge of the perceived motivations we think people have. We do our best to guess what will drive and engage people and this lends us to making assumptions about them without talking to them. Having this approach leads to more misses than hits. It’s true that you can “know” your people, but the circumstances of life are constantly moving. Therefore, people exist on a continuum and not in set places.

If you use listen, respond, repeat as your approach going in to interactions, you will eliminate those assumptions you may have because other’s are sharing first. Please note that this suggestion isn’t listen (sort of) and then come up with a solution while people are still talking !! I say this because we are so consumed with getting things done and moving on that we see our time as being wasted by the interactions we have.

If you think interacting with people is a waste of your time, then you may want to get another career.

Trust me. If you follow this approach, your employees won’t know how to react initially because it’s not what they’re used to from anybody. Most managers and supervisors also have perceptions that try to keep their employees in boxes versus taking the time to get to know them. Wouldn’t it be refreshing to see your employees surprised by you? It is very cool to see how they respond.

This coming week I hope you try this simplified way of practicing HR. Remember the first two steps work when you use the third. Take the time for your people and repeat it over and over. You’ll soon see that you take each encounter with people as something you’ll enjoy !!

Get Rid of Doubt !!

Another great week happened when I was talking with another one of my peers who was facing a tough challenge at work. She is in a senior HR role and was asked to talk to other senior managers about how roles are defined. She and I chatted and she had a solid plan and approach to have this tough conversation. It was balanced, professional and didn’t seem presumptuous which was a concern because she wanted to do well in working with this team.

As we were wrapping things up she said a telltale attribute that haunts HR pros – “I wish I didn’t doubt myself and felt more confident about this.”

Please understand that she is an incredible HR pro – one of the best I know. She wouldn’t be in her current role if that wasn’t the case. The difficultly is that HR people, in general, lack “organizational confidence.” We’ve been taught to be the caretaker who is behind the scenes. The person who makes sure that peace and stability are the norm.

There’s nothing wrong with those attributes. However, they can’t be what you lead with. Being confident in what you do is essential and is needed if you wish to have credibility with Senior Management, your department and with employees. If doubt is your lead in how you approach HR, then you won’t be seen as a resource worth engaging. In fact, people may avoid you, and HR in general, because they think you’ll be unsure of yourself.

You have to note that being confident doesn’t mean being arrogant. You can practice confidence with humility. The key is not only to be confident in who you are and what you do, but also to remove doubt. Doubt occurs most when you feel you are on your own. A real challenge in HR is that so many people are isolated as “departments of one” or they are not connected throughout their organization. Some of this is based on how HR is designed within a company, but some of it is by choice.

I’ve never come across another profession who feels that can’t be connected. What’s keeping you from doing this? There are a myriad of ways to be connected to each other, and it’s worth the time you invest in making this happen. I think one of the main reason’s we don’t connect is that we’re waiting for someone to make that first step and reach out. This is an obstacle that doesn’t make sense to me. In a field where we are meant to be WITH people, what would keep us from being with each other?

I have worked for years to build a network of people who are friends first, but they started out as resources. I had doubts in what I wanted to try in HR and I had to bounce my ideas off someone. Now, I have a true web of people around the globe that I can reach out to – and I make sure to do that often. I still face doubts, but have replaced it with confidence because I know that the friends I have in HR will be there to lift me up, lend an ear and are willing to question and/or disagree with me.

It’s time for you to get rid of the doubt you face as an HR professional. Reach out and connect to others. Don’t wait and keep trying to do things on your own. Don’t let doubt ever creep in again. Make connections that matter and build the confidence that others have in you !!

Just a few degrees !!

This past week I had lunch with one of my HR peers. I always enjoy spending time with other folks who practice HR because we normally don’t have people that we can talk to within our own organizations. It doesn’t mean we’re isolated, but it’s hard to talk “shop” with others who don’t do what you do.

One of our “rules” when we have lunch is to share what’s going on candidly and then talk about solutions (if you can reach them.) She was telling me about her challenges in moving the company she works for in a different direction. I admire what she’s doing even though she has expressed that she feels like she’s hitting walls.

As we were sharing, she said something that was a true point of clarity for me. She stated, “I feel like I’m on a giant ship and if I could turn it just a few degrees, I think I’d see amazing things happen.”

Stunning. Really, it is. She captured what most of us in HR struggle with when we look at how to have change occur that is meaningful and sustainable. Too often we design and launch massive programs and initiatives which cannot last. The energy and effort that is needed to keep those types of efforts going fades quickly because people either can’t make the time to do what is implemented, or they just drag their feet some to wait for it to slip away quietly.

What could you accomplish if you implemented change in small doses? I know that much has been written about company culture and there are camps that say it exists and those who only think it’s a catch phrase for HR. I’m one who is a proponent of cultures and I love to see change be directed because change will occur whether you want it to or not.

You see, small change can yield big results !! The difference in this approach is that you have to break it down to individuals instead of trying to canvas an entire organization. I have a belief that HR should be practiced in pieces that will build to a whole. This runs contrary to most people I know in the field because it’s not how we learned HR.

The truth about breaking HR down reflects what my friend shared. Changing things by a few degrees is attainable. It also gives you the ability to see cultures shift ever so slightly and stick. Over time HR and the company can be headed on a new course and they will subtly break out of the patterns that often hold us in a stagnate pattern.

So, this week, clear off your desk and scrap those monstrous themed initiatives. Break down the components of what you want to do and pick one. Introduce it. Nurture it and let it grow. As it sticks, start with the next one and continue. Remember, you can change a ship by just a few degrees !!

Ch-ch-ch-ch-Changes !!

This past week the Browne household went through a massive change !! We dropped our son, and second child, off at college. He is now blazing his own path at my alma mater Ohio University. I am geeked that he’s a Bobcat now. In fact, he even chose to live in my old dorm and dorm room !! (Note: He did this all on his own without suggestions from his Dad who bleeds green and white.)

The move went very smoothly and was pretty emotionless . . .

When it was time to go, I thought he’d say Goodbye in his room and move on. He wanted to walk my wife and I out to the car, and then it hit. My 6’3″ gentle giant hugged my wife first and the tears started flowing. He then turned to me, and we hugged so hard I thought I’d burst. As we were both crying, I told him that I loved him. Our embrace ended and he headed towards James Hall and we started on our way back home misty eyed.

I’m excited to see what the future holds for my son. I’m sure he’ll have great adventures and grow as an adult just as his older sister did when she started her college path three years ago. Another change which occurred was that my wife and I became empty nesters. We hadn’t been alone in the house for the past 20 years !! This is exciting but also a bit unnerving. Our story is no different than every family. Transitions happen every day.

The thought that came to mind during this change was how this affected me at work. Why does this even matter to what I do? I think it’s everything. I think the family changes/transitions that occur in our lives are the REAL generational issue we face.

The recent trend about amplifying generational differences just makes me crazy !! Let me ask you this. When have there been generations in the workplace? And, secondarily, when has one generation ever thought that the generation that followed was odd, didn’t work as hard, or had poor habits? The answer to both is that these facts and feelings have always been a factor in the workplace !!

The area where we have missed in truly working with different generations is to help them through the life events we all face. Times such as the birth of a child or grandchild. Or, when there’s someone going off to kindergarten, elementary school, high school or college. Marriages, deaths, divorces, health issues, the care of elderly parents, the loss of a pet, etc. These events are where HR can, and should, make a difference with both their presence and their understanding.

We have tried to take all of this changes and force them into some form of leave system that’s tracked and accounted for. We try to keep a tight rein on these systems to make sure that people comply versus allowing them to fully experience these life events.

We should know our people for who they are and what’s going on in their lives. This shouldn’t be a hassle, or feel like it’s a waste of time. These personal connections are the most meaningful connections you could make !! Great HR happens when you have a personal knowledge of what’s going on in the lives of your employees. You can celebrate with them, empathize with them and care for them. This is something missing in our workplaces and is sorely needed.

It’s time to change how we see the life events of our people. Let’s walk alongside them and experience the ch-ch-ch-ch-changes that happen naturally !!

What’s Your Culture Type ??

I’m a donor, a blood donor. I’ve been doing it for years because I had an incredible example who did it well before I even thought about giving blood. My grandfather lived in the mighty metropolis of Luckey, Ohio (now at 1,013 people). My brother and I were raised by my incredible grandparents as my mom worked and went to college. Our father passed away when I was four and my brother was two.

My grandfather was a dairy farmer who also raised crops. He was a person who I admired greatly because of his humor, his outlook on life and his work ethic. Growing up on a farm is something that I know shaped me, and I cherish every moment of those years with him.

On the brim of his hat, my grandfather affixed pins representing the gallons of blood he donated. He kept his hat a hat rack near the front door. One day as he put it on while walking out to the barn to care for the cows, I asked him what the pins meant. He said he donated blood and I had no idea what that was. I said, “If they take your blood, won’t you run out?” Without missing a beat he said, “Heck no Steve, God gave me enough blood for everyone. I’ll always have what I need.” Then he laughed deeply and we went out to the barn.

As soon as I was able to donate as a teenager, I started giving. I’ve been fairly regular in doing this and just gave again recently. In the mail last week, I received my next pin. I am now up to seven gallons. I might catch Grandpa in a few more decades !!

The great thing about giving blood is that they tell you your blood type. This is necessary for you to know because some day, you may need help from somebody. My blood type is O Negative – the universal donor. Kind of cool that I have “enough blood for everyone.”

Your workplace has a culture type too. The question that comes up is – do you know what your culture type is? Does it fit everyone?

I’d like to tell you about a “new” culture type that Paul Hebert and I are introducing called #HRPositive !!

We’re both a bit tired of people tearing down HR thinking that by doing this, it will build up the field in the end. When has this ever worked? How does approaching HR negatively and ripping it up for its faults, which it does have, improve what we do and who we are? Who sits back and says, “Man, if I could find a job that wallows in misery all the time, I’d be set with my dream career ??”

Enough’s enough. I have always believed in being positive. It’s not a shtick or some social media persona. I also am a huge believer that HR drives the culture of an organization. We do it through our behavior and approach. I don’t know about you, but I have seen being positive work with people almost every time you interact with them.

We’re taking this seriously and would love to have you join this movement. We’re looking for examples of HRPositive that is happening in workplaces, in social media and anywhere we can find it. We’ve started a Linked In Group called “HRPositive” that is open to folks who want to see the tide turn back to HR being a great field to be in. You’ll also see us use the #HRPositive hashtag on Twitter.

So, would you like to be a culture donor? We’d love to see Human Resources be practiced in a way that encourages people, engages employees and moves companies forward. Remember – we have enough energy for HR to be positive for everyone !!

The Silent Trap.

The work week starts and I’ll bet you do things in a certain pattern that has little variation. It’s great to be organized and have methods of doing your work. It keeps you efficient and allows you to perform.

The problem that creeps up on all of us ever so silently is complacency. Most people don’t even recognize that they’re trapped. We continue to do things the same way and never think that stagnation occurs. How many training sessions state that people won’t make change happen because things have “always been done this way”?

The other side of this spectrum is change. There are countless articles and books on being a “change agent” or some other catchphrase. If change was normal and regular we’d never have the need for the term “out of the box” because it wouldn’t seem like an anomaly. Doing something different takes effort and energy. It’s not easy and never has been.

Staying stuck in an endless rut is a real concern. HR is a master at this because the nature of the majority of what we do is to reduce variation. There’s no consistent reason for this, but it has become the traditional way to practice. We seldom shift in any dramatic way when it comes to our systems. We may edit or tweak things annually because we’re “supposed” too, but it’s insignificant. Most people strive for comfort themselves and want the environment around them to be comfortable as well. This isn’t wrong, but it is narrow.

I like being uncomfortable. I really do. I don’t like to stay in the same patterns if I can avoid it. Please understand that I think that being uncomfortable is a personal choice, and I try to keep it in how I approach life. I’ll travel different ways to work, order an entire menu over time, and other little things that keep things new. I also surround myself with others who are comfortable in being uncomfortable because I learn from their diverse perspectives and outlooks on many different areas of work and life.

There is so much that can, and should, happen in HR. We have a natural playing field because people are fluid and moving. They may seek stability personally, but when you work in HR, you work with a vast array of humans who are all different and unique. This is one of the main draws of the profession that keeps me energized and passionate. The idea that you can encounter another person who is distinctly different than you every day is fascinating !!

Do your systems have cobwebs? Have you taken a risk and blown something up in how you practice HR? How is your department, role, approach designed? Do you know . . . or do you just follow the same steps you ALWAYS follow?

If you keep doing things to be comfortable, you will miss the variations that are occurring all around you. It’s not that you’re negligent, you just won’t see the changes because they will fall out of your line of sight.

This next week be intentional and do something uncomfortable. I don’t know what that is, but you do. If you consciously do this on a regular basis, HR will remain alive and colorful for you. Isn’t that better ??

It’s time to act because the trap will silently grab you if you don’t.

Stop Adding Bricks !!

“All in all you’re just another brick in the wall” – Pink Floyd

The incredible double album, The Wall, was released my senior year of high school. I listened to it endlessly. It is still one of my favorite sets from one of my favorite bands. During college I worked as a Resident Assistant and we had “Cool Steve’s Movie Night” every year. We played the movie of The Wall each year at midnight and sang every word of every song !!

(Pardon the nickname. It was given to me because I ran things differently in the dorms. I was practicing my brand of HR even then and didn’t realize it.)

The theme of the movie and the album was that seen from a character who felt every situation in his life kept building a wall that continued to constrict him. It’s not a cheerful way to look at life by any means. However, it seems to be how many people see life . . . and HR.

Too harsh? Tell me, have you had this happen? You walk into a room and people rustle and say, “Shhh, here comes HR.” Not a great feeling is it? Have you ever noticed that when people do this, they never say your name. It’s honestly the most impersonal comment anyone could make in the workplace, and it paints us in a poor light.

We rarely counter this comment. In fact, most of the time, we try to deflect it, ignore it or work around it. I think that we need to step up and not allow this attitude towards us anymore. However, there is a key thing that needs to occur before that happens. We need to quit adding bricks to the walls of our organizations. We do this all the time in the majority of our human resources efforts. We have the best intentions when we put out policies and procedures, but to be honest we manage to the exception. We have supervisors who see a small fraction of people behaving in ways they don’t like and they ask for another layer of bricks to be added. This is done instead of expecting people to talk to each other and address situations as they occur.

Honestly, it’s easier to pen another policy and lay more bricks than it is to face human interaction. However, it is our job as HR professionals to show people how to interact, listen and address people. We should refuse to pen one more item that builds the barriers in the workplace we already battle.

I recommend that you follow a test I call, The Three “O’s”. If your actions hit any of these three, then don’t do them. Come up with another alternative. It takes effort, but it works. So, don’t move forward with policies or procedures if they:

Obstruct

Are your efforts causing more obstacles for people to do their jobs? Have you considered how these methods affect performance? Chances are you’re only developing layers of rules which won’t be practiced consistently. Play out how things will affect others before you are quick to implement them.

Ostracize

Evaluate how many people your policies and procedures actually apply to. If you see that you’re addressing a small minority, then step back and refuse to add it. This is a poor business practice not just a narrow HR practice. Companies should not have systems which only impact a thin ribbon of the organization. The same is true for HR. Remember we are business people who practice HR – not the other way around.

Obfuscate

This word even sounds clunky !! It describes when things are obscure, unclear or even unintelligible. Have you even looked at your policies and procedures recently? There is an old mantra from the world of education which states “publish or perish.” HR falls into this trap by writing more and more rules for people to follow. The lack of clarity that occurs is a huge brick in the way of people understanding their roles and what they are to do.

This week take a look at your HR practices and see what walls exist. Apply the Three “O’s” test and then start taking those bricks down. When you do this, the next time you enter a room people will be geeked to see you and call you by name !!

Do Something Meaningful !!

A few weeks ago as I was leaving for some activity or another, my wife grabbed my hand as I was heading out the door and said, “Do something meaningful today !!”

I stopped for a second and asked her what she just said. “You heard me,” she said. And, then I headed out to my activity with this thought guiding my way. I’ll be honest it threw me. I was in such a rush to go that I wasn’t even thinking about why I was doing it. I had fallen into a pattern of just going to participate, that I hadn’t even remembered what motivated me to do this in the first place. Now, fast forward a few weeks . . .

I was fortunate to speak this year at the SHRM Annual Conference. I enjoy speaking to my peers at HR events. You could say I get Geeked about it !! I never quite shake the nerves you get before a presentation starts, and this was no different. Before anyone came to the 7:00am session, I stared at a vast room filled with 1,200 empty seats. The thought of, “I wonder if anyone will come?,” crossed my mind once or twice. Slowly the room began to fill, and I felt less anxious.

The next hour and fifteen minutes flew by !! We laughed together and talked about how to make your company’s culture rock. I’ve always been someone who thinks HR is simply the best field ever to work in, and I shared that with the group. This message was one of encouragement. I believe in what HR folks do for organizations and for employees individually.

During the presentation, I pulled out my favorite HR tool available – my Magic 8 Ball. Yes, this is the toy from the 1970’s where you ask it a question and then turn it over for it’s response. I usually ask, “Are you going to keep your job?” Shake the 8 Ball, turn it over and see “Doesn’t look good.” It’s fun because you get to mess with your employees and there’s nothing that says you can’t do this !! At the end of the presentation, I make sure to give out a Magic 8 Ball to make sure that someone has a new tool to take on HR in a different way.

The same anxious feeling you get before you give your presentation you have after it’s over. You don’t know if what you covered mattered or not. Was it meaningful?

The reality of this is that it isn’t in your control and it’s a humbling factor of speaking. I’m good with this though because doing something meaningful shouldn’t be self-serving, it should help others. This runs contrary to most everyone today because we still keep focusing on the “what’s in it for me” approach. We build entire systems to make sure that we cover the WIIFM factor.

Is practicing HR meaningful for you? Are you focused on others? What happens when you practice every day and you’re not sure it matters to others. You honestly may not hear if what you do every makes an impact. It’s hard to keep going, but I want to encourage you to not give in.

Since the presentation, I’ve heard from several people who say they’re Geeked about HR again. Two people told me they bought Magic 8 Balls and they’re already “using” them at work. I also was humbled when two young HR pros from Utah called me to talk about their ideas on benchmarking HR to improve their culture !! There were many others that talked to me and I loved meeting each one of them.

As you start the week, I want to leave you with the encouragement my wife gave me – Do something meaningful today !!

Who Will Speak for Me ??

A little over a week ago, I lost a dear SHRM HR friend and peer, Sharon Connell-Rick from North Dakota. It is tragic because Sharon was a victim of domestic violence. I don’t pretend to understand this in any logical way whatsoever. It hurts to know that a friend is gone and that a family is going to face incredible challenges going forward.

The situation has given me time to reflect about my own relationships, humanity, mortality and role in HR. Every day I go to work with literally thousands of employees who are facing their own personal situations that may be burdens or joys. I pass each one of them wondering how they’re doing and also if they’d be willing to share what’s going on. It consumes me at times.

I don’t want to know dirt or pain. I want to check in and give them someone who will be their voice in their location, their department and our company. For if HR isn’t the voice of the employee, who is? You need to note that if you choose not to speak for your employees – someone will. You may not want that to happen !!

I hadn’t talked to Sharon in over a year. It was at the last SHRM Annual Conference in Orlando. I don’t know if talking to her more regularly would have changed anything, but I just wonder if she had someone who spoke for her?

As people, we were created to be connected and there for each other. In the workplace, we downplay this fact and rush to our cubes to make sure “work” is being done. Also, when we talk about HR we spend our time either in the transactional trenches or in the lofty strategy speak in the constant chase of organizational validation. Let me be candid. We’re missing the boat.

If we aren’t in our roles to care for others, truly care for others, we shouldn’t be in HR.

This isn’t the claptrap catchphrase of putting the “H” back in HR. I hate hearing that. It’s contrite and dumbs down who we are and what we do. We need to be humans all the time and not just in the workplace.

If you aren’t caring for others, it may be because you feel someone doesn’t care for you. Let me put aside that concern. If you’re in HR, I care for you. If you share in this great profession, you have someone who wants to be there for you and walk with you in what you do. We are called to be the caretakers of our people.

If someone wants to challenge this as some fluffy Kum By Ya approach, try this on. If HR truly cared for your people and listened to them and helped them be better humans themselves, wouldn’t your company be better? I can’t think of a stronger value added facet for any organization. Period.

To do this, we have to adopt a new behavior where we haven’t been consistent. When I talk to my peers, they share about how people bother them and if they have to listen to another problem, concern, bitch, etc. they’re going to explode. Stop it. We need to be present for our people and for each other.

So, when you’re with people, put your phone down, stop staring at the computer screen or looking over their shoulder wondering when this conversation will stop. You need to be present when they’re present !! No exceptions. The person standing before you needs to be your focus, not your step to the next thing that’s “more important.”

HR friends, we can do this and it’s needed in our organizations and in our profession. We need to be present for each other and connect more than we currently do. It’s imperative that we are there for each other so we too can make it through the ups and downs of life.

I choose to speak for my employees. Will you join me in speaking for yours ??

Extroverts Guide to #SHRM15 !!

The SHRM Annual Conference and Exposition starts in one week in Las Vegas !! This venue seems to scream “extrovert” with all of it’s bright lights, shows and casinos. With over 15,000 people, expected the Conference can be overwhelming for everyone.

We don’t write about extroverts much because we assume they’re going to fill the space with their outward thoughts anyway !! I have to be honest, most of my friends are not extroverts. I assumed because they were active socially, they’d be extroverted. I am, so why wouldn’t they be? (1st fault of the extrovert . . . )

Being introverted or extroverted is neither right nor wrong. It just is who we are and how we’re wired. So, I wanted to put some hints and advice that will fill up the extrovert’s need for constant communication and interaction so that you can fully enjoy SHRM15 !!

Pick Sessions that STRETCH you !!

There are so many great sessions at this year’s Conference. Don’t fall into the trap of going to ones that reflect your day-to-day role. Stretch yourself and feed your inner desire to see what HR could look like and may look like in the future. Get on the edge of what we do and claw out of the trenches for a week. These sessions will challenge the way you think and you’ll love it.

Make connections that matter !!

Extroverts have to talk. They can’t help but express themselves. Use that fact to meet the folks who are at the event. We are all in HR together and instead of trying to continue to go it alone, meet the folks that are milling around you. We’ve lost sight that we’re all in the same profession. The best resource you are looking for could be right next to you. So, when you talk to strangers, because you will, connect with them so that you can be resources for each other long after the conference concludes. To put this in HR math – if you connect with 10 people and each of those folks are connected to 10 people, you have just built an incredible network !!

Tweet, SnapChat, Post, Blog, etc. !!

Face it, you’re already social. It’s part of your inherent nature. Social Media use by HR pros jumps through the roof during SHRM15 and that’s awesome. The challenge is that you carry it forward and remain social. Remember, social media is just another way to communicate and connect. Tweet during sessions using the speaker’s Twitter handle and the hashtag #SHRM15. Post to Instagram with pics from all over the SHRM Store and the Vendor Hall. Show HR people who weren’t able to attend all of the great things going on.

As an extrovert, you have a drive that needs to be constantly fed on the social side of your personality. Use the Conference to launch your social side and then keep it going strong with all of your new connections once you head back to your part of the HR universe.

Take in EVERYTHING !!

I know that the temptations of the Vegas Strip will pull on every attendee, and there will be plenty of time for that. My hope is that you take in the entire vendor hall and talk to people to see what they have to offer and not just make the dash for swag. Sit up front in the keynotes and the concurrent sessions to grow and develop.

Extroverts are great at “conferencing” which means that you are eager to see the 7:00am sessions and then you are on the go through the wee hours of the night. Don’t miss a thing. You’ll be glad you did !!

Finally, don’t just hang with your own kind. There will be people from all over the world at the Conference. Don’t just stay with those from your own state or country. Release your inner extrovert and meet folks from everywhere !!

When you meet our introvert counterparts, greet them, give them a second and then hug away !! (if they’re cool with it). Have fun !! The SHRM Annual Conference is always a great event. This is where you can flourish and be your extroverted self !!

I will make sure to find you – count on it !!