Tag: workplace

Impact

This past week, I had a truly humbling and surreal experience. I received a phone call (yes, a real phone call) from a dear friend who happens to be a fellow HR practitioner. We’ve known each other for many years through various volunteer leadership roles. After seeing each other with several other volunteers, we clicked. I know her, her husband and her daughter. She knows my wife and my kids as well. Anytime I see her name pop up on my screen, I’m eager to have a chat.

After we did our usual rounds of catching up, she told me she wanted to share an email she received from one of her HR team. She prefaced her statement by letting me know that I’d be brought to tears. That’s not hard for me. I’m a bundle of emotions on a daily basis. She asked me to read the email, and then get back to her.

One quick aside for context. My dear friend has been kind enough to get access for her team to view presentations from the annual conference because they all can’t afford to go. This investment in her team is amazing. She encourages them to pick sessions that stretch them, and she’s kind enough to ask them to watch my presentations. Back to the story of the email . . .

I couldn’t wait to receive the message and dive in. Once I heard the “ping” of my inbox, I quickly opened the email. Within a few paragraphs, the tears began flowing, wetting my cheeks. It was tough to finish the touching story through blurry eyes. Her team member said how much he appreciated the opportunity to watch sessions, and he had a “Steve Browne moment.” He stated how he appreciated my open emotions, being willing to be vulnerable in front of the audience, while exhorting people to be people-first as HR practitioners.

His “moment” was when he was coaching a person out on leave, going through a devastating illness. He listened, shared, and then wept with the employee. He told my friend that this experience validated why he was in HR !! He had not been in the field until a few years ago. His career had been in a different area of the company. He told my friend, “I don’t know if I’ll ever get to meet Steve, but if I do, I’d shake his hand.”

I called my friend, still in tears. I said, “We should set up a virtual call and surprise your team member.” She was thinking the same thing. This past Monday afternoon, at the end of the day, she and her team member were on a Teams call. I joined in. He was floored, and so was I !! I told him how moved I was by his story, and that I was grateful he was a peer in HR. It tickled me that he was caught off guard and was a bit speechless. We had a wonderful conversation, and I made sure that he thanked my friend for modeling a people-first approach to life herself.

I share this story to bring attention to the Jane Goodall quote above. We need to realize we ALL have the opportunity to make an impact on the lives of others. We need to be cognizant of that. You never know how someone who watched a video took steps that affirmed being human in HR works. I’m crushed by this story. I’m also encouraged because we are the ONLY profession that works with every employee in our company. Today, and every day going forward, choose to make a positive impact . . . on purpose.

Lifecycles

I’m sure we all experience ebbs and flows at work and in life in general. We want to hit those peak times and hold onto them fiercely before they slowly wane away. The dry times seem like endless deserts that have no horizon. On top of this, we can run through a range of emotions within moments. Laughter to frustration. Anxiety to assuredness. Loss to joy. Add to all of these shifts and movements a common factor . . . people.

You see, the same constant movements we experience personally are magnified when we add others to our day. You can’t avoid it. Rarely do your peak times match the people you encounter. Everyone is always at different points of a continuum. Within that flow, we are expected to perform and excel individually and as a whole. It’s astonishing that work gets completed and accomplished when you take into account the infinite number of nuances that each person brings to each work situation.

The reason for this descriptive framework is that we effortlessly weave in and out of these waves. Sure, we may crash into a beach or an unseen reef below the surface, but those rarely keep us from moving through whatever we’re hit with. Almost every time . . .

The past two weeks have been challenging at work because we have experienced six deaths that were connected to our company. Two were recent retirees who had decades of service with us. One was a franchise owner who built and sustained a community tradition. And, three were immediate family members of current team members.

I share this for context. One aspect of being an HR professional for my entire career is that I get the privilege of going to funerals, visitations, memorial services, and celebrations of life. It’s never easy. It is always emotional. I was able to attend three of these recently, and one will soon be scheduled. The other two occurred before I knew they happened.

This isn’t common to have so many people passing in this short span of time. It was eye-opening because it caused me to reflect on a few observations.

The first is this. It’s an honor to be a part of someone’s life and to take the time to see them when they experience a loss. To be able to share a few kind words, shed some tears, and give hugs of support is priceless. To let them know you’re there for them genuinely is the most human HR can ever be.

Secondly, we know very little about each other’s lives. Even though we’re together for many hours each week, we have surface-level relationships with most people. This isn’t a right or wrong statement. It’s just a fact. If we asked people, they would tell you that the majority of people are positive connections. We may know where people live, how many people are in their immediate families, and a few of their personal interests. It is human enough for us to be okay.

Thirdly, we don’t know that many people. When I’ve attended the gatherings to remember these wonderful lives, the rooms are filled with countless people whom I’ve never met. We generally feel that we have a significant number of others in our lives. It’s true when you consider family members, neighbors, past classmates throughout the years, and professional contacts. Even with that, you enter a funeral home or a church, and the majority of people attending are unfamiliar to you.

All of these observations brought me to a new conclusion. I have always thought that HR has the opportunity to be involved in an employee’s lifecycle – the time they’re recruited until the time they leave your company. These time periods could be short or extremely long. The new conclusion I have is that the lifecycle doesn’t end when people leave. It also includes being there when people’s personal lifecycle ends.

It’s been a sobering reminder that even though I may not know everyone I work with at some deep level, I can still provide an approachable, warm, caring, and understanding human connection for them on a daily basis. None of us knows when the transition of life will come. Therefore, we can’t waste one moment getting swallowed by the various ups and downs of how we feel about each other.

I think it’s more important to let others know you are always in their corner. Remember that you can be someone who provides consistency and hopefully a regular positive impact in their lives. This week, slow down the waves of highs and lows. Take time to be intentional. Make a lasting difference in the lifecycles of everyone you encounter. In the end, they’ll impact yours as well !!

Gimme Shelter

This past weekend, my wife and I broke out and took a trip. We love doing these because it gives us a chance to recharge, and also take in different locations throughout the country. We went to Elkhart, Indiana, to tour The Heritage Trail. It’s a great way to see several small midwestern towns and take in a ton of history. In addition to the tour, you’re in one of the largest Amish communities in the United States. Being around people who intentionally choose a faith-based way of life in a world that is vastly different than them is fascinating.

We enjoyed moving from town to town following an audio tour. It took us two days to complete visiting all of the sights because we stopped often to visit shops, taste the local fare, and make sure we took pictures of everything we could. We wanted to capture as much of our trip as possible for future memories.

Before heading home on Sunday, we decided to visit one more place – the RV/MH Hall of Fame & Museums. Seriously. You may not know this, but Elkhart manufactures 80% of the RVs in the whole country !! The place is massive. We made sure to read every placard and view the 60 historic RVs. It was fascinating to learn how this unique facet of Americana evolved over the years to allow people to travel differently. People were able to venture across every road and highway while being surrounded by nature.

We thought we were done with the museum when we remembered the MH side. MH stands for modular housing or mobile homes. I specifically wanted to see this because a mobile home is part of my background. My mom and dad bought a trailer while he was still in the Army during the Vietnam War. It was just the right size for them, my younger brother and I. Sadly, my dad passed away from cancer when he was 26. My brother and I were 4 and 2 at the time. So, my mom transported the mobile home from Columbus, Georgia, to Luckey, Ohio, where our extended family lived.

I had a very modest upbringing. I never knew that at the time. Living in a house that is basically one long straight line was my reality. As Debbie and I were walking through the historical mobile homes, I paused in shock. We were standing in one that was the exact design and layout of the one I grew up in !! I couldn’t believe it. I pointed out where we had furniture placed, and memories began to rush over me. I was overwhelmed. I walked outside and was breathless for a moment before I began to sob. The warm tears rolled down my cheeks.

When I caught myself, I explained to Debbie how this was my past, and how grateful I was that my widowed, young mother was able to provide shelter for us. It was almost too much to take in.

Ironically, Debbie and I have lived in the same two-story home since 1991. Our two adult kids never knew the challenge of moving like she and I had. We had both moved multiple times over the years and were thankful for some stability.

Now that it’s just the two of us at home, we find ourselves bemoaning that we don’t have enough space for storage of things we probably don’t need to hold onto (this is mostly me, to be honest). Or, we desire to have more expansive rooms to entertain. I’ve forgotten to be grateful for the shelter I have. I could not have something at all, and I’ve completely forgotten my modest beginnings in the 60 ft. x 12 ft trailer.

In that trailer, I only knew love, joy, warmth, and adventure. We had everything we needed and more. On our commute back home, I called my mom to tell her about going through “our” trailer. Tears welled up in my eyes once again as I was able to relive those times again with her.

We all need shelter. We all need to fill those shelters with relationships, care, understanding, and safety. I know that touring the RV/MH Hall of Fame may not be everyone’s cup of tea. But, keep this in mind – taking the time to get away can lead to paths, experiences, and observations you’d never expect. It’s worth the time to make these treks. I’m so glad we did !!

When I Fall . . .

The primary story everyone seems to be talking about and is enamored with is the viral video of the CEO and CPO of Astronomer at a recent Coldplay concert. I was as intrigued about it as anyone. I couldn’t believe what I just saw, and I made snide comments and shared/viewed memes and gifs that were made instantaneously. I had countless friends reach out to me to ask if I had seen the video and how it involved a person who is in HR. I’m not proud of how I responded and got caught up in the media storm. This is why . . .

I don’t condone the choices these two adults made. It captured our attention because of how they responded when they got caught. Isn’t it telling that this story of two people publicly failing garnered far more attention than the many, many challenges and atrocities happening across the planet right now ?? We yearn for salacious stories. The grittier and more gossipy, the better. This is true in situations that are in the public eye, in our workplaces, or among our families and friends.

Falling in some magnificent way grabs us far more than seeing, hearing or experiencing positive and encouraging stories. Isn’t that concerning ??

I think it is. We’ve allowed ourselves to become a world that enjoys the downfall of others as a primary source of our entertainment and our own personal value. Don’t believe me?

Attend an HR conference and just listen to the conversations happening around you. The majority of what is being shared is about difficult people who frustrate us and suck out our souls. We act as if they are so detrimental that we can’t even adequately do our job. When those stories are shared, they’re contagious. People willingly jump in and pile on. It’s like we want to exist in an ongoing game of truth or dare to see who can share the biggest dirt pile they’re facing.

I felt compelled to write this because I fail. Often. I fall down in my words, my actions, and my attitudes about others. Again, not proud about this. The story about the folks from Astronomer made me reflect. What would happen if the camera were focused on me when I have failed others? How would I react? What would the response be from my peers and friends? Would they be snarky, create memes, and smear me all over the place? Would it bring them joy to feel they had not made the same mistake(s) I have?

This eats at me. I believe we are in a field where we need to focus far more on behavior versus compliance. We are faced with far more behaviorally motivated interactions between people than any actual work occurring. We need to understand (as I shared on LinkedIn this past Friday) that:

” . . . we all need to remember that as humans, we are frail, prone to fail as well as succeed. When someone falls, let’s pick them up – not tear them down.”

The two people from Astronomer had their lives changed in an instant. It’s going to affect them personally and professionally for years to come. They’re most likely not going to recover from this for some time. This doesn’t even account for those with whom they are close or related to.

There are consequences to every decision we make in life. You can’t escape that. Even so, my hope is that someone is in their corner to lift them up after this horrific fall. I would want someone in my corner.

So, when I fall, which is inevitable, will others be there for me? I can tell you this. When others in my life fall, I will do my best to be there for them.

A Splash of Color !!

It has been amazing to see how the workplace has evolved over the years. When I started my career, I was expected to wear a suit and tie. The only way I could add some “flair” was to wear either a white or a blue Oxford shirt. Stunning !! I worked for a Fortune 100 company, and formal was the culture from the executive suite to the front line roles in the corporate environment.

In my second role in manufacturing, I was able to stretch the boundaries a bit and wear slacks with a dress shirt. We didn’t wear ties because they could get caught in machinery. The employees on the plant floor wore work pants from a uniform company. We provided the clothing because they soiled every inch of them daily. In two other roles, I was back to ties, dress shirts, and slacks. You could get a bit creative with your tie choice, but not too much. The message of the workplace for the first 20+ years of my career was uniformity and sameness. It was what was seen as the expected norm.

The advent of “casual Friday” was revolutionary !! As companies, we lifted the strict expectations of dress codes to allow (take a deep breath here) – jeans. Only on Friday. Only. Every other day we went back to the corporate wardrobe because, let’s be honest, jeans aren’t professional. Right ???

Most people never pushed back to question the norms of dress. I understand there are some environments where clothing is a safety issue, and I get uniforms too (working in the restaurant industry). This isn’t a call for determining a right or wrong when it comes to attire.

Over the past several years, I decided to push the boundaries. It was overdue and I wanted to see how others would respond. You see, I dig patterns and color. Always have. The years and years when I was expected to wear solid colors and blend in felt restrictive. So, I decided to break out the paisley shirts I have worn while making presentations at HR conferences. I complemented these shirts with jeans every day and Chuck Taylor Converse shoes. The shoes are also a mix of styles and colors.

Once I started wearing the clothes that reflected who I am as a person, I felt like I was finally in my own skin. It may seem to feel like a surface issue, but trust me, it’s not. If people can wear clothing that shows their personality, they’re more likely to perform. There’s one other key to this approach.

No dress code !!

I don’t expect others to don paisley shirts, jeans, or Chuck Taylors. If they wanted to match my choice of style, then fine. However, it’s not necessary. People should be able to express themselves within the norms of their company’s culture. If someone wanted to come in wearing a tie while I have some wild, purple pattern on, then that works.

I’ve worn these shirts so regularly now that if I come to work in a solid shirt, people ask me what’s wrong. I get made fun of and often hear that others would never wear my shirts, and I’m completely cool with that. When others see me in my colorful garments, they know that I’m bringing my entire self to work.

We tell people to bring their entire selves to work if . . .

“Those said selves don’t detract from the norms of professionalism, decorum or allow for any sense of individuality or diversity. Keep people in line because it’s ALWAYS worked.”

Think of how we find ourselves spending our days as HR pros. We end up policing those who are exceptions, and then develop 24 policies for each exception to make sure that everyone stays in their place. At the same time, we want people to thrive and perform. It seems a bit counterintuitive, doesn’t it?

This week, decide to add a splash of color. Do what works for you. If it’s through your clothing, excellent. If it’s putting some personal item that has meaning for you out on your workspace, fantastic. Whether it’s a major shift or a minor one, make the change to personalize the culture. Then, let others know they can do it as well. It doesn’t matter whether you work in the field, a manufacturing plant or an office. Allow people to express who they are.

Trust me, it will free you and them to enjoy their work even more. If an exception comes up, then do something radical – Go talk to the person. Let them know the parameters they can move within, and then trust they’ll do the right thing.

I need to go and get my new paisley shirt ready for work. How about you?

Patch and Repair

Spring is upon us and I’m geeked !! Seriously. I love the rain, the storms, and the inevitable greening of the lawn. Some of my best time is spent out working in my yard. I enjoy trimming, mowing, planting, and rearranging our landscaping. Sure, there are days when there’s too much rain or the sun is scorching, but that is to be expected.

When the lawn wakes from its dormant winter slumber, you see how it fared from the prior season. You’re hopeful that it will grow back into one lush, consistent carpet. However, that rarely happens. There is that initial tinge of frustration and a heavy sigh. But, then the juices start flowing and the joy of yardwork begins for another year.

I went to Costco and bought two bags of patch & seed, and felt I would have enough to cover any parts of the lawn that didn’t look like they were going to fill in. It took me quite a bit of time to carefully prep the areas and then spread the material. I was quite satisfied with my progress until I looked around. It was definitely a good start, but I could see that more seed would be needed. I was able to get the first batch spread before an overnight rain which made the work worth it.

Sunday meant another trip to Costco with a more measured assessment of what I’d need. The first two bags were used in the front yard. I didn’t even get a chance to take a peak at the backyard. This resulted in more of an investment and the purchase of five additional bags. I wasn’t sure if it was an overreach, but I wanted to make sure the job could be accomplished.

Our entire yard has very mature trees. They take in a ton of water any time they can. I can’t fathom how massive the root systems running throughout our yard are. They have to encompass a majority of our 1/2 acre lot. That means patches appear and the front yard took a beating. I ended up spreading five of the seven bags of patching material in the bare spots seemingly everywhere. It was a bit disheartening because I still wanted to get to the backyard, and hoped I’d have enough to cover those patches.

Thankfully, I did. The seven bags sufficed. What you need to keep in mind is that 85% of our lawn is in great shape. The 15% that needed attention was in rough shape, but it didn’t mean that I needed to reconstruct the entire lawn (thankfully). Now, I’m hoping that the predicted storms from tonight water the patches, the seed will take root, and new growth will cover the bare areas. A couple of hours of work could result in that wonderful, lush carpet I seek.

This most recent project is similar to work. We’re in a challenging time in the workplace, and honestly, the world. More than I’d care to admit I have heard co-workers exclaim how they feel everything is f****d !! They openly use the word you think it is. That doesn’t offend me. What is concerning is that the bare patches they’re working on have convinced them the entire lawn is shot.

We get so laser-focused on what’s “wrong” with the work we’re responsible for that we miss seeing any other part of the work landscape. A friend and fellow co-worker of mine had this amazing sign she put on her workstation so that when you enter her office, it’s the first thing you see. It gives you a different “F” to use.

Everything is Figureoutable !! It’s a great phrase and I love that it’s a made-up word because it makes you pause and think. If we take this stance to how we do work and how we choose to interact with each other, then I think we’ll make sustainable progress. This frames your day in a constructive way. It allows you to find out what needs to be patched and repaired.

Yes, those patches may take a heavy lift of time and attention, but they are not the entire system of how a company functions. They may represent the 15% of my lawn that needed some care and love. Everything isn’t f****d. It just isn’t. We can’t allow the allure of challenge and negativity to suck us down into the muck.

This week see how you can see things as figureoutable. Get the materials you need to cover the bare spots, and then see how your good work will pull the workplace together !!

A Good Nap

This time of year is always exciting for me. I love watching the NCAA tournaments – both the men and women. It’s so fun to see schools participate in an elimination tournament with the simple premise – win and stay in. Lose and, well, better luck next year. I find myself taking in as many games as possible. Debbie often shares that she becomes a basketball widow over these three weeks.

On top of all of this excitement, my favorite team, Xavier University, made the field !! They had a tougher road than most because they had to win a play-in game to even get to the official first round. The game Wednesday night started around 10:00 pm, and we went to a local haunt with family friends to watch the action. Xavier won and it meant we got home around midnight. Of course, I had to work the next day. Thursday was very full at work and was a bit mentally taxing. So, I was tired coming home and still had things to do. Friday is always an early day with my Men’s Group meeting at 6:30 am. Another full day of work, and then our daughter and our granddog were coming home to visit !!

Xavier’s 2nd game was on Friday night starting at 10:00 pm again. I fell asleep after dinner for a quick nap with the hope that I’d be able to stay up and enjoy the game. I did and it meant going to bed at 12:30 am. I was on fumes. My Saturday was packed with a 2-mile walk with Wags in the early morning, making homemade apple cinnamon monkey bread for breakfast, a visit to several stores including a Costco run, and then . . . I was done.

I couldn’t keep going. I was becoming frustrated and conversations were tense for no reason. Little things started to tear at the edges of my exhaustion. I wanted to keep going but I just couldn’t. I somberly told Debbie, “I need to lie down.” I went out to our living room to my favorite sofa and collapsed. I didn’t have an alarm set or any expectation of when I’d wake up. Two magnificent hours later, I felt the heavy breathing of Wags blowing gently on my face.

I awoke renewed, refreshed, and in a much better mood overall. I’m amazed how much better I feel after a nap as if I’m surprised by this result. It’s as if I never remember how great it is. I need to keep this in my memory bank.

I don’t think I’m much different than most other people. We fill our days with as much activity as possible. At the same time, we complain we never get enough done. We’re on the go constantly while feeling we don’t accomplish nearly enough. It’s a vicious cycle that only hurts us. Just like forgetting the joy of having a nap, we overlook that running ourselves into the ground isn’t good for us.

How does driving ourselves to the maximum limit make us more effective? Seriously. Why do we convince ourselves that activity is far more valued than balance? Our bodies, thankfully, are designed better than our brains. If we don’t pay attention to the signs our body gives us, it will shut us down anyway.

I don’t think we can continue to yearn for more balance, when we don’t make the efforts to even attempt to attain a modicum of balance. Naps are just one option for us to make sure we are at our peak on a more consistent basis. Let’s listen to our bodies and fight the pace that life tries to use to entrap us.

I need to get back to the next round of games, take Wags on one last walk before he heads back to Indy, and . . . I hear that couch calling out to me !!

Put Your Apron On !!

My family is made up of an eclectic mix of people who have had a variety of occupations. I come from three families altogether – my mom’s side, my biological dad’s side, and my step-dads side. (My mom remarried my second dad after being widowed.) Many of my relatives were, or are, farmers. They’ve had farms where they worked the land and raised livestock. These farms have been generational, and through their hard work they have fed countless people.

Another portion of my family worked in manufacturing plants or in front-line roles putting in hours in various conditions. They were also responsible for making great products or providing services to many people. Most of my extended family never saw the end users of their efforts. One person stands out, particularly in this family work history – my stepdad, Don.

Dad grew up on a farm and used to tell us that he began work soon after birth. That was probably more truth than fabrication. I know that he worked constantly for his family growing up. He and his twin brother, Ron, were two boys of seven siblings. After high school, he began working at a grain elevator in Ada, Ohio (which would become my hometown later.) He worked his way up over time from shoveling grain and loading trucks to becoming the manager of the elevator. When he married my mom, he was the manager. I don’t know if he ever only worked 40 hours a week. Not kidding. He would put in a full day, come home for dinner, and go back to work.

His work ethic was genuine and natural. He modeled it and expected the same effort and commitment from me and my brother. It didn’t matter if that was in school, our volunteer efforts, or in our jobs. He viewed work as something to cherish and give your best to every day. Sure, I bet there were times when things were a grind. And, I’m sure he also experienced challenging employees and customers. That never swayed him.

While working at the elevator, he put himself through night school to get his Associate’s Degree in Accounting. This led to an accounting role for the local electrical co-op where he worked until he retired. I’ve always appreciated and admired my dad for how he approached work.

Fast forward to a few weeks ago . . .

I was asked to be a guest on a webinar for WorkProud. Their CEO, Michael Levy, and I had a great conversation about the future of work and how to develop a people-first organization. I am grateful anytime I have the chance to contribute to blogs, podcasts, or webinars. I don’t take it for granted. Once the webinar was completed, Michael asked me for my address because he wanted to send me something as a “Thank You.”

Soon there was a package on my porch and I was floored when I opened it !! I saw some weathered green canvas along with some leather. I was confused as to the contents of the package at first. I pulled out the item and began unfolding it. It seemed to unfold over and over. It still wasn’t clear as to what it was until I laid it flat on my kitchen island.

It was an apron !! A work apron. It was magnificent and I took several minutes just to look it over. I ran my hands over the material and it already felt like it had been used. It was as if someone working in a hands-on environment had finished their day’s work and had hung it up on a hook to be ready for the next shift. My wife asked if I was planning on keeping it, and I immediately said, “Absolutely !!”

You see, I think the apron is a solid reminder for everyone in HR to pick up their proverbial apron and put it on as we head into work. We can have the same approach and dedication my dad showed throughout his career with our “aprons” on. We are a profession that rarely sees the outcome of our efforts because we have the privilege of working with people. Each day provides a different circumstance to take on and work through.

Having a put your apron on mentality will keep us grounded as well. It is a tangible reminder that we represent all employees from the front line to the C-suite. Our “work” is in caring for, assisting, and developing others. We can build up our callouses doing this work well. This week I want you to pause before you start. Break up your regular pattern and add a new step. Find your apron. Put it on. Tie it tightly and then head in !!

Stay Connected !!

This past week we celebrated Thanksgiving. Of all the holidays we get to celebrate, the focus of this one is highlighted by people gathering together. I was fortunate to celebrate the day, and the weekend, with my mom, daughter, and wife. Our daughter was the host. She did a spectacular job making a turkey, getting tickets so we could all see the movie Wicked, and sharing her welcoming home !!

While we were there, our son called in from California, and we chatted as a family for almost an hour about all facets of life. As soon as we ended that call, my brother called from Tennessee to send his family’s Thanksgiving wishes and share their plans. Later, one of our daughter’s friends came over for a game night where we competed and laughed. The connections didn’t stop there. When I got up early that morning, I made sure to reach out and connect with HR friends around the globe through GroupMe, WhatsApp, Twitter, and BlueSky. The messages flew back and forth with ease as people wished each other well.

Earlier in the week, I also reached out to a dear friend who had moved to Atlanta a few years ago. We hadn’t talked for far too long, and that didn’t sit well with me. I wanted to make sure he and his family were doing well and fortunately, they were. During this same time frame, I heard of a friend who lost her father, a cousin whose husband is critically ill, and one of my aunts who is coming to the end of her life.

I share these examples because I am grateful for the people I’m connected to. They aren’t mere acquaintances. They’re people who make my life richer. This only scratches the surface. I didn’t include the people I get to work with, the people I go to church with, friends around the city, or the people I am connected to around the globe through various HR platforms. The number of people in my life is not the focus – the importance of being intentionally connected is.

Too many people in the world today are isolated. With the devolution of social media into various camps pitted against each other, I am concerned. I feel many people have decided to withdraw, and they may be disconnected altogether. If you choose to no longer be active on social media platforms, that is fine. However, becoming isolated is not.

Staying connected is an imperative that should be a priority for all of us. If you see someone who is not connected, take a few moments and reach out just to check-in. That simple act may be the one thing that grounds someone once again. People were created in order to create and maintain relationships. We weren’t designed to be alone.

I realize that the holidays may give us the spark we need to connect. My encouragement to each of you is to be someone who chooses to stay connected all the time with others. Yes, it takes an investment of your time. Yes, it weighs on you emotionally. And, yes, it can be challenging. But know this, every connection you make will impact a life positively in ways you may never see. You may be just the right person at the right time that someone needs. Stay connected !!

Be A Lock !!

I know that many of my posts have been about our recent Viking Cruise, but there were so many memorable experiences that I feel I could fill a book if I captured and shared everything. When you’re on this type of river cruise, you are on a longboat. It’s hard to grasp how literal that is because our boat was 447 feet long !! You couldn’t get an angle to take a picture from your phone and get the entire boat in the frame.

Our trip started on the Danube River in Budapest, Hungary. We ended up traveling on the Danube, the Main (pronounced “mine”), and the Rhein by the time we ended in Amsterdam in the Netherlands. In order to successfully navigate all three of these very different rivers, we had to pass through multiple locks. The captain told us that there were 67 we’d traverse over the course of our voyage. When we entered the first in the series, everyone was geeked to go to the top deck to see what was involved with this process. Our maritime crew were true artists. They maneuvered our vessel into the lock with ease.

Their skill was on display each time we went through a lock because each river brought different challenges. We were sailing against the current on the Danube which was a moderately wide river. The Main was very narrow and it wound in various ways. The Rhein was vast and massive. You’d see smaller vessels on the Danube and Main, and then see ships transporting shipping containers on the Rhein !! Every lock was unique. Some, like the first one we went through, had plenty of space in front, back, and both sides of the boat. Others were extremely narrow and tight so that the boat “just fit” in the lock. There were a few where we could open our sliding cabin door and touch the wall of the lock !!

If you’ve never seen a lock, they allow boats to enter them and then close off the flow of water from the river on both sides. If you come into the lock where the water level is at the top of the lock, they slowly lower you to the level where you should be to move forward once the gates are opened. If you come in and you’re below the top of the lock, water is added to the lock so the boat rises to the new level you need to be at in order to advance. As you can see from our first lock in this picture, we were about to be raised.

I think HR can be like locks on a river for your employees. As they’re traveling through their daily passage of work, you can slow them down. Be like the crew we had. Help them maneuver carefully and safely into your HR lock. Once they’re in position, you can either encourage them to lift them up or you can calm them down by empathetically listening to them.

We can control the flow of their day, and how long they should be in the lock. It is different based on the circumstances they’re currently facing or who they’re working with. Whether you are calming someone down or lifting them up, the goal is for them to level out so they move forward. So, instead of being a gatekeeper in your HR role, why not be the passage of locks to help them intentionally pause, breathe, and then head out to continue their day?

I love the idea of making sure our employees have safe passage. Being able to be their workplace environment captain is a role that I cherish. Let’s transform who we are and what we do from those who confine to those that equip and enable. Be a lock !!